DEEP CLEANING SERVICES · OAKLAND, CA
How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%24+8.4Reliability 15%4+0.6Craft & service 20%99+19.8Value 10%88+8.8Momentum 8%4+0.3Track record 7%26+1.8Accountability 5%31+1.6Experts Score= 41Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.41SCORE
How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%24+8.4Reliability 15%4+0.6Craft & service 20%99+19.8Value 10%88+8.8Momentum 8%4+0.3Track record 7%26+1.8Accountability 5%31+1.6Experts Score= 41Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.41SCOREBerryClean
Better than 28% of deep cleaning services · #29 of 40
4.9★136 Google reviewsGoogle star rating as shown on Google Maps.
4.00★last 12 monthsAverage stars on reviews from the last 12 months only.
16.7%1–2★ in 2 yrs (avg 1.8%)Share of reviews from the last 24 months that gave 1 or 2 stars.
50%complaints answeredShare of 1–3★ reviews the owner publicly replied to.
BerryClean for general carpet cleaning
Clear ✕Jobs reviewedHow many Google reviews are tagged with this job.4
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$207–$555
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 65/100.How Job match is calculatedBuilt only from reviews Google tagged “General carpet cleaning”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#2 / 5
All 4 Google reviews tagged “General carpet cleaning”
Rose6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★
I am a realtor and have referred cleaning services for properties prior to staging and marketing. I believe my recommendation would bear some validity. The studio needed deep cleaning which included the stove and oven, refrigerator and bathroom. The carpets had stains which I thought could not be removed. When I…
General carpet cleaningDeep cleanMoving-related cleaning+ Responsiveness+ Punctuality+ Quality
Funmi5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★
So very good at what they do, nice people and accommodating as well!
General carpet cleaningStandard cleaning+ Responsiveness+ Punctuality+ Quality
Mecca5 years ago★★★★★
Rating only, no written review.
General carpet cleaningDeep cleanMoving-related cleaning+ Responsiveness+ Quality+ Professionalism
Sarah1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★
Rating only, no written review.
General carpet cleaningDeep cleanMoving-related cleaning+ Punctuality+ Quality
vs category
Blue = BerryClean, grey = deep cleaning services average
Rating over time
Price
Not enough reviews with a price yet.
Great price 0%Reasonable 0%Overpriced 0%Not sure 0%
Score factorsHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%24+8.4Reliability 15%4+0.6Craft & service 20%99+19.8Value 10%88+8.8Momentum 8%4+0.3Track record 7%26+1.8Accountability 5%31+1.6Experts Score= 41Grade C: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.
SatisfactionSatisfaction · 35%Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Bar = this company’s percentile, tick = category average.
24
ReliabilityReliability · 15%How rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Bar = this company’s percentile, tick = category average.
4
Craft & serviceCraft & service · 20%Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Bar = this company’s percentile, tick = category average.
99
ValueValue · 10%Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Bar = this company’s percentile, tick = category average.
88
MomentumMomentum · 8%Last 12 months vs lifetime average — improving or slipping.Bar = this company’s percentile, tick = category average.
4
Track recordTrack record · 7%Review volume and years with reviews.Bar = this company’s percentile, tick = category average.
26
AccountabilityAccountability · 5%Owner replies to 1–3★ reviews.Bar = this company’s percentile, tick = category average.
31
Praised for
Google highlights · percentile vs peersGoogle review highlights (Quality, Professionalism…): positive minus negative mentions per review, as a percentile vs peers.
Quality
+81 / −0
Professionalism
+81 / −1
Responsiveness
+59 / −1
Punctuality
+63 / −0
Value
+44 / −0
