Small engine repair service · Dacono, CO · reviewed since 2021
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 69%78+54Reliability 31%71+21.8Momentum penalty61−3.9Experts Score= 72Not enough data for value, replies to reviews; its weight is shared by the others.Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.72SCORE
BGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#14 of 31 boat repair servicesiPosition by Experts Score among all companies we track in this category. · better than 57%
4.8★★★★★32 Google reviews · 18 photos
94%five-star reviews
4.43★last 12 monthsiAverage stars on reviews from the last 12 months only.
5%1–2★, last 20 reviewsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Customers report that the shop repairs lawn mowers, snowblowers, generators, and trimmers with quick turnaround times and fair pricing. Reviewers frequently highlight the owner's responsiveness, thorough communication, and willingness to clean or explain maintenance needs. One recurring criticism involves failed attempts to reach the business via phone messages, though the owner has responded to every Google review.
Google rating: 4.8 out of 5 from 32 reviews (94% five-star).
Reviews on this page: 32 Google reviews (30 with written comments, 1 with photos).
Owner responses: the business replied to 100% of reviews.
Most recent review: October 24, 2026.
Service: Boat Repair Service serving Dacono, Colorado.
Data from Google, last updated October 25, 2026.
Score profile vs other boat repair services
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: satisfaction and reliability; weakest: momentum.
This companyBoat Repair Services median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Bert's Small Engine Repair LLC: 78/100 on this factor. Category median: 74.B
78
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Bert's Small Engine Repair LLC: 71/100 on this factor. Category median: 65.B
71
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 80.–
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ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 93.–
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MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Bert's Small Engine Repair LLC: 61/100 on this factor. Category median: 100.B
61
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 49.–
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Bar = this company · dark tick = category median.
Star ratings
32 Google reviews we collected
4.8of 5
5 stars3094%
4 stars13%
3 stars00%
2 stars00%
1 star13%
Praise vs complaints
Phrases our text analysis found in 30 written reviews
99%praise
Praise7799%
Complaints11%
Topic share
How often each topic comes up in the written reviews
7topics
Price & value1823%
Staff & attitude1317%
Speed & response1317%
Would recommend1317%
Quality & results1215%
Honesty & trust79%
Communication23%
What customers talk about
We read 30 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“His rates were very affordable, especially considering the quality of his work and service.”
“Knowledgeable about engines of any size, specifically works on smaller engines though.”
“He also went out of his way to get everything back to me as quickly as possible, which I really appreciated.”
“We will use him again for any small engine repairs needed.”
“He did a fantastic job repairing two snowblowers and a lawn mower.”
“It’s great to find a reliable, local business that genuinely cares about its customers.”
“He provided a quote, communicated when he found something else and finished in a timely manner.”
praise complaint · found by our text analysis, Google review wording unchanged.
Recent reviews
Corey5 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a day ago★★★★★
I highly recommend Bert’s Small Engine Repair! He did a fantastic job repairing two snowblowers and a lawn mower. His customer service was outstanding, and he truly went above and beyond to make sure I was taken care of. Not only did he repair the machines, but he also took the extra time to clean them up and make…
Noi7 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★
Our Honda Lawn Mower wouldn’t start and we took it to Bert. He fixed it and told us what we needed to do for future use. Friendly, professional and knowledgeable! We will use him again for any small engine repairs needed. A highly recommend and very fair pricing. Thank you Bert!
JCLocal Guide · 153 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★
Called and left a message. I never heard back. Called Burt back again and still got no repose.... check you r messages!
MichaelLocal Guide · 14 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★
Bert is a fantastic guy and incredibly skilled when it comes to small engine repair. He helped me out when my string trimmer suddenly stopped working and I couldn’t figure it out myself. He was quick to diagnose the issue, got it fixed, and had it running like new again.
What really stood out to me was how honest…
ronnie7 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★
Bert repaired a Honda generator that wouldn’t start. Fixed it quickly and at a fair price. Highly recommended!!
Steve7 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★
Amazing mechanic and all around good guy. He has worked on several small engines for our family. There is no one we would rather have repairing our machines. He is a genius! His prices are fair and his customer service is
peerless. He is honest and kind. We are so glad we found him!
I highly recommend Bert’s Small Engine Repair! He did a fantastic job repairing two snowblowers and a lawn mower. His customer service was outstanding, and he truly went above and beyond to make sure I was taken care of. Not only did he repair the machines, but he also took the extra time to clean them up and make sure everything was in great shape. He also went out of his way to get everything back to me as quickly as possible, which I really appreciated. His rates were very affordable, especially considering the quality of his work and service. It’s great to find a reliable, local business that genuinely cares about its customers. I couldn’t be happier with the experience and would highly recommend Bert’s Small Engine Repair to anyone looking for quality work, fair pricing and excellent customer service.
Response from the owner · a day ago
It was my pleasure to do the work. Thank you so much for the review, and the kind words. It really means a lot to me that my customers are happy with my work, and that you took the time to give me this review. If I can be of service for in the future, please let me know 🙏😊
Noi Hasson7 reviewsiTotal number of Google reviews Noi has written across all businesses on Google Maps, not just this one.
Our Honda Lawn Mower wouldn’t start and we took it to Bert. He fixed it and told us what we needed to do for future use. Friendly, professional and knowledgeable! We will use him again for any small engine repairs needed. A highly recommend and very fair pricing. Thank you Bert!
Response from the owner · 4 months ago
Your welcome, thank you for choosing me 🙏 and the kind words 👍🏻
JC JonesLocal Guide · 153 reviewsiTotal number of Google reviews JC has written across all businesses on Google Maps, not just this one.
Bert is a fantastic guy and incredibly skilled when it comes to small engine repair. He helped me out when my string trimmer suddenly stopped working and I couldn’t figure it out myself. He was quick to diagnose the issue, got it fixed, and had it running like new again.
What really stood out to me was how honest and fair he is. You can tell he genuinely cares about helping people and doing things the right way, not just making a quick buck. It’s hard to find someone you can truly trust these days, but Bert is definitely one of those people.
I wouldn’t hesitate to go back to him or recommend him to anyone needing small engine work done.
Response from the owner · 6 months ago
My goodness, thank you very much, it was my pleasure 😊🙏
ronnie beals7 reviewsiTotal number of Google reviews ronnie has written across all businesses on Google Maps, not just this one.
Amazing mechanic and all around good guy. He has worked on several small engines for our family. There is no one we would rather have repairing our machines. He is a genius! His prices are fair and his customer service is
peerless. He is honest and kind. We are so glad we found him!
Response from the owner · 10 months ago
Thank you so much for the kind words🙏
Atom Ant6 reviewsiTotal number of Google reviews Atom has written across all businesses on Google Maps, not just this one.
Had a mower that had trouble running and I brought it to him. He fixed it up now it runs like new! He is very fast and reliable. He goes through his work thoroughly. He is a very very nice guy one of the nicest guys you will ever meet!
Response from the owner · a year ago
Thank you very much for the work, and the very kind words 🙏
