Experts Reviews · Company report
How the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%20+7Reliability 15%20+3Craft & service 20%81+16.2Value 10%68+6.8Momentum 8%11+0.9Track record 7%39+2.7Accountability 5%23+1.2Experts Score= 38Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.38SCOREBertin's Pools and Landscaping LLC
Richland, WA · Grade DLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #15Position by Experts Score among all companies we track in this category. of 22 pool & spa services · 4.8★ from 34 Google reviews
Report card
Percentile vs other pool & spa services (100 = best)Percentile vs other companies in the category: 70 means better than 70% of them.. Strongest: craft & service and value; weakest: momentum.
SatisfactionSatisfaction · 35% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Bertin's Pools and Landscaping LLC is better than 20% of pool & spa services.D
20
ReliabilityReliability · 15% of the scoreHow rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Bertin's Pools and Landscaping LLC is better than 20% of pool & spa services.D
20
Craft & serviceCraft & service · 20% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Bertin's Pools and Landscaping LLC is better than 81% of pool & spa services.A
81
ValueValue · 10% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Bertin's Pools and Landscaping LLC is better than 68% of pool & spa services.B
68
MomentumMomentum · 8% of the scoreLast 12 months vs lifetime average — improving or slipping.Bertin's Pools and Landscaping LLC is better than 11% of pool & spa services.F
11
Track recordTrack record · 7% of the scoreReview volume and years with reviews.Bertin's Pools and Landscaping LLC is better than 39% of pool & spa services.D
39
AccountabilityAccountability · 5% of the scoreOwner replies to 1–3★ reviews.Bertin's Pools and Landscaping LLC is better than 23% of pool & spa services.D
23
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