Analyzing 5,760,1035.8M ReviewsFor 15,83615.8K Experts

Experts Reviews · Company report
Best carpet cleaning Pro logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%100+58.7Reliability 26%99+25.8Value 15%100+15.2Experts Score= 100Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.100SCORE

Best carpet cleaning Pro

Richton Park, IL · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #3Position by Experts Score among all companies we track in this category. of 51 steam cleaning services · 5.0★ from 180 Google reviews

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Report card

Percentile vs other steam cleaning services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: satisfaction and craft & service; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Best carpet cleaning Pro is better than 100% of steam cleaning services.A
100
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Best carpet cleaning Pro is better than 99% of steam cleaning services.A
99
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Best carpet cleaning Pro is better than 100% of steam cleaning services.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Best carpet cleaning Pro is better than 100% of steam cleaning services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Best carpet cleaning Pro is better than 100% of steam cleaning services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Best carpet cleaning Pro is better than —% of steam cleaning services.–
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Reviews for your job

Customers hired Best carpet cleaning Pro for 5 kinds of job.

Best carpet cleaning Pro for carpet steam cleaning

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.16
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$170–$390
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 84/100.How Job match is calculatedBuilt only from reviews Google tagged “Carpet steam cleaning”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#20 / 33

All 16 Google reviews tagged “Carpet steam cleaning”

RoofLocal Guide · 11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Best carpet cleaning is the only carpet cleaner you should go with friends and family have been using him for years and we absolutely would never use anyone else we used to use Stanley years ago until we came across best carpet cleaning don’t use anyone else.

Carpet steam cleaningArea rug cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
Tara1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Very happy with Best Carpet Cleaning Pro! They were able to schedule quickly and have very fair pricing. We have used this business 3 times now, and always been happy with the results. Marian is honest and doesn’t push products or things you don’t need. No pressure and the work is top notch.

Carpet steam cleaningUpholstery cleaning+ Quality+ Value
Zodi5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Marian is very professional and on time. He did a great job cleaning our hallway/stairway carpets and we highly recommend him for carpet cleaning jobs.

Carpet steam cleaningArea rug cleaning+ Professionalism
TashaLocal Guide · 48 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Mr. Maria is an amazing person who takes his time to explain the process and his care for my white walls and vinyl flooring on my first level is beyond top quality. This is a company I HIGHLY RECOMMEND TO OTHERS if you are seeking Professional, Courteous Expertise then look no further than Mr. Maria. I will definitely keep using this company 💯.

Carpet steam cleaningArea rug cleaningGeneral carpet cleaning+ Responsiveness+ Punctuality+ Quality
Lakisha3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Owner was awesome ! Carpet couch and area rug hasn’t been clean in 2 years and he made them look and smell like new again! I will definitely schedule again and refer to family and friends !

Carpet steam cleaningArea rug cleaningGeneral carpet cleaning+ Responsiveness+ Punctuality+ Quality
Adelina4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Mario is seriously the sweetest person ever!!! I am so glad I chose him to clean my couch and carpet. My apartment carpet looks 10x better than when I even moved in! My couch was a mess from my 2 year old writing on it and he literally got every stain mark out. He also noticed the carpet to my building hallway…

Carpet steam cleaningGeneral carpet cleaningUpholstery cleaning+ Responsiveness+ Punctuality+ Quality
Cyndi8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

They went above and beyond to make sure all of our carpet looks perfect! Looks brand new. Smells super fresh. Can't wait to see how great our wood floors are going to look. 10/10 will definitely be using this company in the future and highly recommend them!

Carpet steam cleaningPet stain & odor removal+ Responsiveness+ Punctuality+ Quality
Michael7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Met my schedule needs, unlike the big guys. Very profession. No sales pressure, all inclussive firm quote. Carpets and furniture look and smell great. Super personable guy.

Carpet steam cleaningUpholstery cleaning+ Punctuality+ Quality+ Value
AmalLocal Guide · 30 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Mario is great! He cleaned my huge black coffee stain on my light carpet. He is very professional and takes pride in his work. He gives 120% when he does a job!

Carpet steam cleaningArea rug cleaningGeneral carpet cleaning+ Responsiveness+ Punctuality+ Quality
Chrissy8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Mario is amazing! He did an exceptional job and was affordable. Mario was very accommodating and came out same day and provided top notch service! I highly recommend Best Carpet Cleaning Pro to anyone looking for excellent service at a great price!

Carpet steam cleaning+ Responsiveness+ Punctuality+ Quality
Rachael6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Wonderful, quick, professional and honest! 10/10 recommend to everyone and will be using again in the future! Truly great service

Carpet steam cleaningArea rug cleaningUpholstery cleaning+ Responsiveness+ Punctuality+ Quality
Jen11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Mario was great at explaining what all he was going to do and very knowledgeable! This is the only carpet/upholstery cleaning company we will be using going forward! I would absolutely recommend this company to everyone I know! You can tell he loves what he does and it shows in his work!

Carpet steam cleaningGeneral carpet cleaning+ Responsiveness+ Punctuality+ Quality
CatherineLocal Guide · 7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Mario is the best in the carpet cleaning business! I recommend him to all family and friends! He is friendly, professional, thorough, hard working, respectful, and he gets the job done!

Carpet steam cleaningUpholstery cleaningPet stain & odor removal+ Punctuality+ Quality+ Professionalism
IzabellaLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Marian is very good at what he does, he is highly recommended by me and my neighbors.

Carpet steam cleaningArea rug cleaningPet stain & odor removal+ Quality+ Professionalism
Barbara5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Very professional and caring job done. Will definitely use again.

Carpet steam cleaning+ Responsiveness+ Punctuality+ Quality
Gerald1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Great person very professional

Carpet steam cleaningArea rug cleaning+ Responsiveness+ Punctuality+ Quality

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 100%Reasonable 0%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
General carpet cleaning35$170–$359
Pet stain & odor removal22$203–$385
Upholstery cleaning18$196–$359
Carpet steam cleaning16$170–$390
Area rug cleaning16$164–$359

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