Garage door supplier · Brookhaven, GA · reviewed since 2021
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%100+54.5Reliability 24%100+24.2Value 14%100+14.1Replies to reviews 7%93+6.6Experts Score= 100Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.100SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#3 of 32 door repair servicesiPosition by Experts Score among all companies we track in this category. · better than 94%
5.0★★★★★421 Google reviews · 23 photos
99%five-star reviews
5.00★last 12 monthsiAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Customers consistently praise the company for same-day availability, punctual arrivals, and efficient repairs of springs, motors, and full door installations. Reviewers highlight professional communication, reasonable pricing that often matches or beats estimates, and thorough inspections that identify additional issues. The owner’s high response rate to reviews is noted, though no recurring negative themes appear in the provided five-star excerpts.
Google rating: 5.0 out of 5 from 421 reviews (99% five-star).
Reviews on this page: 421 Google reviews (387 with written comments, 41 with photos).
Owner responses: the business replied to 96% of reviews.
Most recent review: November 8, 2026.
Service: Door Repair Service serving Brookhaven, Georgia.
Data from Google, last updated November 11, 2026.
Score profile vs other door repair services
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: satisfaction and reliability; weakest: replies to reviews.
Best Choice Garage DoorsDoor Repair Services median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Best Choice Garage Doors: 100/100 on this factor. Category median: 96.A
100
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Best Choice Garage Doors: 100/100 on this factor. Category median: 95.A
100
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Not enough reviews for this factor yet. Category median: 100.–
–
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Best Choice Garage Doors: 100/100 on this factor. Category median: 100.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Best Choice Garage Doors: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Best Choice Garage Doors: 93/100 on this factor. Category median: 100.A
93
Bar = this company · dark tick = category median.
Star ratings
421 Google reviews we collected
5.0of 5
5 stars41899%
4 stars31%
3 stars00%
2 stars00%
1 star00%
Praise vs complaints
Phrases our text analysis found in 387 written reviews
99%praise
Praise93099%
Complaints91%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
100%fair
Great price3058%
Reasonable2242%
Overpriced00%
Not sure00%
Topic share
How often each topic comes up in the written reviews
7topics
Speed & response25928%
Quality & results17519%
Staff & attitude16317%
Would recommend14415%
Price & value11112%
Communication546%
Honesty & trust334%
What customers talk about
We read 387 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“They were quick, competent, and final bill came in under the initial estimate.”
“Best Choice Garage Door was recommended and they came and provided excellent service yesterday.”
“We had Best Choice Garage Door replace our old, damaged garage door.”
“He was very courteous and professional throughout the installation process.”
“We could not be happier with our purchase choice and we highly recommend Eli and Best Choice Garage Doors for any garage door work needed.”
“We cannot recommend them highly enough.”
“The price was reasonable and Eli was very courteous and professional during our conversation when explaining how he would alleviate the noise.”
“They are professional, very polite and they don’t try to overcharge you.”
“Eli was very quick to respond to my request for a quote and communicated effectively and efficiently throughout the process.”
“I highly recommend Best Choice Garage Doors to anyone needing fast, honest, and reliable garage door service!”
People customers mention
Eli54 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Best Choice Garage Doors for 3 kinds of job. Pick one to see what they paid and said.
Wayne8 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 days ago★★★★★
Our garage door motor needed replacement. We wanted a high reputable, super-quiet model. After much online shopping I called Best Choice Garage Doors as they were nearby and were flexible with scheduling. Eli arrived on time as scheduled. He was very courteous and professional throughout the installation process.…
AparMgtLlc2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
Very professional and timely. Replaced from inner spring to outer spring system for 2 door garage. Location Suwanee, ga.
Great price
Debra6 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
My garage door was very noisy when opening and closing. Best Choice Garage Door was recommended and they came and provided excellent service yesterday. The price was reasonable and Eli was very courteous and professional during our conversation when explaining how he would alleviate the noise.
My garage door is…
Great price
Kevin11 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★
They were quick, competent, and final bill came in under the initial estimate. Very happy, would highly recommend for any garage door repair/maintenance
Great price
Chuck5 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★
We were very pleased by work done by Best Choice Garage Doors. Eli came promptly on a Sunday after my garage door failed on Saturday evening. He was very pleasant and quickly fixed the problem. This was the second time I have used Best Choice. I would highly recommend them to anyone in need of garage door repair.
Reasonable price
David6 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
My garage door puller was about 30 years old (same as my Peachtree Corners house) and while it had done a great job it had slowly degraded and was ready to replace. Eli was able to come out same day and get a new one installed; he was really professional and nice to deal with.
Our garage door motor needed replacement. We wanted a high reputable, super-quiet model. After much online shopping I called Best Choice Garage Doors as they were nearby and were flexible with scheduling. Eli arrived on time as scheduled. He was very courteous and professional throughout the installation process. Eli replaced my noisy motor with a super quiet belt driven Genie model. Once installed he taught us how to use the unit, how to program the unit, and ensured we were comfortable and satisfied with the installation. We could not be happier with our purchase choice and we highly recommend Eli and Best Choice Garage Doors for any garage door work needed. Thanks Eli.
AparMgtLlc Contact2 reviewsiTotal number of Google reviews AparMgtLlc has written across all businesses on Google Maps, not just this one.
My garage door was very noisy when opening and closing. Best Choice Garage Door was recommended and they came and provided excellent service yesterday. The price was reasonable and Eli was very courteous and professional during our conversation when explaining how he would alleviate the noise.
My garage door is operating as BRAND NEW with warranty. Thank you, Best Choice Garage Door!
Price assessment: Great price
Kevin Manion11 reviewsiTotal number of Google reviews Kevin has written across all businesses on Google Maps, not just this one.
They were quick, competent, and final bill came in under the initial estimate. Very happy, would highly recommend for any garage door repair/maintenance
Price assessment: Great price
Response from the owner · 2 weeks ago
Thank you, Kevin! We're glad we could get your garage door taken care of quickly and come in under the estimate. We appreciate the recommendation and are here anytime you need us.
Chuck & Wyema Phillips5 reviewsiTotal number of Google reviews Chuck has written across all businesses on Google Maps, not just this one.
We were very pleased by work done by Best Choice Garage Doors. Eli came promptly on a Sunday after my garage door failed on Saturday evening. He was very pleasant and quickly fixed the problem. This was the second time I have used Best Choice. I would highly recommend them to anyone in need of garage door repair.
Price assessment: Reasonable price
Response from the owner · 2 weeks ago
Chuck and Wyema, thank you for trusting us a second time! Sorry the door gave out on a Saturday evening, and we're glad we could get it working again for you on Sunday. We really appreciate your loyalty and the kind words.
LaMar Young1 reviewiTotal number of Google reviews LaMar has written across all businesses on Google Maps, not just this one.
My garage door puller was about 30 years old (same as my Peachtree Corners house) and while it had done a great job it had slowly degraded and was ready to replace. Eli was able to come out same day and get a new one installed; he was really professional and nice to deal with.
Price assessment: Great price
Response from the owner · a month ago
Thank you, David, for the great review! We’re glad we could provide same-day service in Peachtree Corners and replace your 30-year-old garage door opener with a new, reliable system. It was a pleasure working with you, and we really appreciate your kind words about the pricing and service. Thank you for choosing Best Choice Garage Doors for your garage door opener replacement!
Joe Bowen4 reviewsiTotal number of Google reviews Joe has written across all businesses on Google Maps, not just this one.
I've only left two or three reviews in ten years but Best Choice earned a five star review. When Eli came to my house in Dunwoody, he asked if I wanted an insulated door like the one I had or an uninsulated one. I chose the uninsulated without realizing the insulation makes the door much quieter. Eli replaced the door with an insulated one and gave me credit for the uninsulated door. The new one is so quiet. He even gave me decorative handle to add to the door.
Response from the owner · a month ago
Thank you so much, Joe, for taking the time to leave such a thoughtful review! It was a pleasure helping you with your new garage door in Dunwoody. I’m especially glad we were able to switch you to an insulated garage door and that you’re enjoying how much quieter it is. We always want our customers to be completely happy with their choice, and I’m glad we could make it right for you. Thank you for trusting Best Choice Garage Doors and for the five-star recommendation. Enjoy the new door and the decorative hardware!
Jesse Xiong2 reviewsiTotal number of Google reviews Jesse has written across all businesses on Google Maps, not just this one.
Great experience with Eli. I’m located in the Bethlehem area, he drove an hour out to me and got the job done less than an hour.
Price assessment: Reasonable price
Response from the owner · a month ago
Thank you, Jesse, for the great review! We’re glad we could make the trip out to Bethlehem and get your garage door taken care of quickly. At 5 Star Garage Door Repair, we always aim to provide honest pricing, professional service, and efficient garage door repairs. We really appreciate you choosing us and taking the time to share your experience!
Idris3 reviewsiTotal number of Google reviews Idris has written across all businesses on Google Maps, not just this one.
Great service. Gave them a call and they were in Tucker within the hour. I had my garage door repaired with 45 mins and was good to go. Highly recommended.
Response from the owner · 2 months ago
Thank you so much, Idris, for the great review and recommendation! We’re happy our team at Best Choice Garage Doors was able to provide fast garage door repair service in Tucker and get your garage door back up and running quickly. We know how frustrating a broken garage door can be, so providing prompt, reliable, and professional service is always our goal. It was a pleasure helping you, and we truly appreciate you choosing Best Choice Garage Doors for your garage door repair needs. If you ever need garage door repair, spring replacement, opener service, or any other garage door service in Tucker, we’ll be happy to help. Thank you again for your business and your 5-star review!
