House cleaning service · Batavia, IL · reviewed since 2023
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%88+48Reliability 24%86+20.8Value 14%94+13.3Replies to reviews 7%100+7.1Craft & service penalty99−0.1Experts Score= 89Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.89SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
Customers frequently praise the company for punctual, professional, and detail-oriented cleaning services, noting that staff members are friendly and communicate effectively. Positive reviews highlight consistent scheduling, thorough attention to tasks like folding linens, and easy payment processes. However, some clients report dissatisfaction with pricing, citing instances where final charges exceeded initial quotes or where specific areas like appliances and window tracks were not adequately cleaned during deep cleans.
Google rating: 4.9 out of 5 from 218 reviews (94% five-star).
Reviews on this page: 218 Google reviews (191 with written comments, 1 with photos).
Owner responses: the business replied to 100% of reviews.
Most recent review: August 30, 2026.
Service: Move-In/Move-Out Cleaning Service serving Batavia, Illinois.
Data from Google, last updated October 25, 2026.
Score profile vs other move-in/move-out cleaning services
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: reliability.
Best Day HousecleaningMove-In/Move-Out Cleaning Services median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Best Day Housecleaning: 88/100 on this factor. Category median: 92.A
88
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Best Day Housecleaning: 86/100 on this factor. Category median: 89.A
86
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Best Day Housecleaning: 99/100 on this factor. Category median: 97.A
99
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Best Day Housecleaning: 94/100 on this factor. Category median: 100.A
94
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Best Day Housecleaning: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Best Day Housecleaning: 100/100 on this factor. Category median: 78.A
100
Bar = this company · dark tick = category median.
Star ratings
218 Google reviews we collected
4.9of 5
5 stars20594%
4 stars94%
3 stars00%
2 stars21%
1 star21%
Praise vs complaints
Phrases our text analysis found in 191 written reviews
99%praise
Praise30699%
Complaints31%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
100%fair
Great price915%
Reasonable4777%
Overpriced00%
Not sure58%
$200-19% vs typical move-in/move-out cleaning services
Middle half of what 46 customers paid ($170–$285) · gold mark = category median.
Topic share
How often each topic comes up in the written reviews
7topics
Quality & results11838%
Staff & attitude8126%
Speed & response3712%
Would recommend3411%
Communication165%
Honesty & trust134%
Price & value103%
What customers talk about
We read 191 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“I really appreciate her superb work ethic that includes her willingness to deep clean other spots that I didn't notice.”
“Very professional, on time, and did an amazing job.”
“Robin did an outstanding job, and never slowed down to get it all done in a timely way”
“They were very meticulous and detail oriented, including nicely folding our daughter’s sleep sack 🙂 I highly recommend their services!”
“Sam was engaged and explained their process and timeline.”
“I highly recommend Best Day Housekeeping to anyone looking for a reliable, trustworthy, and thorough cleaning service.”
“Prices were fair, especially for the priority clean.”
“For over $800 in price that should have never happened.”
People customers mention
Allison12 reviews
Sam11 reviews
Katherine6 reviews
Robin5 reviews
Julie4 reviews
Rachel4 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Best Day Housecleaning for 4 kinds of job. Pick one to see what they paid and said.
NanLocal Guide · 28 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Absolutely delighted! Your team did a move in cleaning for me. Everything is spotless! Sam was engaged and explained their process and timeline. I would certainly recommend this company.
Peggy1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
Best Day House cleaning with Sam and Cori helping us today, were amazing. They do a fabulous job!
Paid $200–250Reasonable priceStandard cleaning
Elizabeth9 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★
Sam remains consistent in her excellent effort to get the job done right the first time. She is consistently on time, was even early. She is flexible and very efficient with how she gets the cleaning done here. I really appreciate her superb work ethic that includes her willingness to deep clean other spots that I didn't notice.
Paid $150–200Reasonable priceStandard cleaning
MadeleineLocal Guide · 18 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★
We've used Best Day Housecleaning for a few years and are satisfied with the services offered. Communication is great and our VIP Kayla does a great job. Plus our dog likes her!
William4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★
Robin did an outstanding job, and never slowed down to get it all done in a timely way
Paid $150–200Reasonable priceStandard cleaning
Jennifer2 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★
Mea and Carmen completed a deep clean. They both did an amazing job! This is my first time getting a professional cleaning, and I am really impressed. Thank you both so much!
While cleaning my house, they turned my thermostat up by 7 degrees to ensure the a/c wouldn't run and left it that way when they left the house. When asked about it, the cleaners said they got permission to do that from their boss Katherine. I was home in the house at the time. Me, as in the person who set the thermostat, greeted them at the front door, lives in the house and is paying them. They didn't ask me if they could adjust my thermostat, they asked their boss.
While that's bad enough, what's even worse is that their boss - presumably a manager who makes business decisions for this company - decided that yes, messing with customers thermostats is perfectly fine and on brand with Best Day Housecleaning.
There is clearly a systemic lack of respect at this company for their customers homes that goes all the way up to management. I certainly am not going to trust this company or anyone they employ in my house again.
Response from the owner · a month ago
Hi,
We did speak with your wife about this, and we sincerely apologize for the frustration it caused. We understand that your thermostat should not have been adjusted without asking you directly, and it should have been returned to its original setting before our team left.
We are addressing this with our team to make sure it doesn’t happen again. We truly appreciate you bringing this to our attention.
Nan GreenlayLocal Guide · 28 reviewsiTotal number of Google reviews Nan has written across all businesses on Google Maps, not just this one.
Absolutely delighted! Your team did a move in cleaning for me. Everything is spotless! Sam was engaged and explained their process and timeline. I would certainly recommend this company.
Price assessment: Reasonable price
Price: $450–500
Services: Moving-related cleaning
Response from the owner · a month ago
Thank you so much for your wonderful review! We’re thrilled to hear that your move-in cleaning left everything spotless. We’ll be sure to share your kind words with Sam and the team. It was our pleasure helping make your new home fresh and ready for you. We truly appreciate your recommendation and support! 💙✨
Kathy Barkei3 reviewsiTotal number of Google reviews Kathy has written across all businesses on Google Maps, not just this one.
Best Day House cleaning with Sam and Cori helping us today, were amazing. They do a fabulous job!
Price assessment: Reasonable price
Price: $200–250
Services: Standard cleaning
Response from the owner · 2 months ago
Thank you so much for the wonderful review! We’re thrilled to hear that Sam and Cori did an amazing job and that you’re happy with your cleaning. We truly appreciate your kind words and look forward to making your home shine again! 😊
Laurie Lange3 reviewsiTotal number of Google reviews Laurie has written across all businesses on Google Maps, not just this one.
Madison of Best Day did an outstanding job. Our home is impeccably clean! This is her second time cleaning for us and she did the same excellent and thorough job before. It is such a treat to have the whole house so clean. Madison is also sweet, friendly and kind. We highly recommend Best Day!
Price assessment: Not sure
Services: General housekeeping, Standard cleaning
Response from the owner · 2 years ago
Thank you so much Anne! We look forward to next time. :)
Michael Hill3 reviewsiTotal number of Google reviews Michael has written across all businesses on Google Maps, not just this one.
Our VIP did an excellent job on our home. They were very meticulous and detail oriented, including nicely folding our daughter’s sleep sack 🙂 I highly recommend their services!
Price assessment: Reasonable price
Services: Standard cleaning
Response from the owner · 3 months ago
Thank you so much for the 5 stars, Adam!
Elizabeth Burns9 reviewsiTotal number of Google reviews Elizabeth has written across all businesses on Google Maps, not just this one.
Sam remains consistent in her excellent effort to get the job done right the first time. She is consistently on time, was even early. She is flexible and very efficient with how she gets the cleaning done here. I really appreciate her superb work ethic that includes her willingness to deep clean other spots that I didn't notice.
Price assessment: Reasonable price
Price: $150–200
Services: Standard cleaning
Response from the owner · 2 years ago
Thank you for the awesome review!
Madeleine HoldsworthLocal Guide · 18 reviewsiTotal number of Google reviews Madeleine has written across all businesses on Google Maps, not just this one.
We've used Best Day Housecleaning for a few years and are satisfied with the services offered. Communication is great and our VIP Kayla does a great job. Plus our dog likes her!
Price assessment: Reasonable price
Price: $150–200
Services: Standard cleaning, Deep clean
Positive: Professionalism
Services: Standard cleaning
Response from the owner · 2 years ago
Thank you so much, Madeleine! Rachel loved cleaning your home and I'm so glad you were pleased with the service.
