Analyzing 6,597,6366.6M ReviewsFor 18,31418.3K Experts

Experts Reviews · Company report
Best Exteriors logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%90+49.1Reliability 24%91+22.1Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty53−4.7Experts Score= 88Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.88SCORE

Best Exteriors

Walnut Creek, CA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #27Position by Experts Score among all companies we track in this category. of 37 window contractors · 4.8★ from 124 Google reviews

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Report card

Percentile vs other window contractors (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: craft & service.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Best Exteriors is better than 90% of window contractors.A
90
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Best Exteriors is better than 91% of window contractors.A
91
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Best Exteriors is better than 53% of window contractors.C
53
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Best Exteriors is better than 100% of window contractors.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Best Exteriors is better than 100% of window contractors.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Best Exteriors is better than 100% of window contractors.A
100

Reviews for your job

Customers hired Best Exteriors for 8 kinds of job.

Best Exteriors for casement window installation & replacement

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.6
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 78/100.How Job match is calculatedBuilt only from reviews Google tagged “Casement window installation & replacement”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#4 / 8
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 6 Google reviews tagged “Casement window installation & replacement”

Jennifer1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Best Exterior Construction negotiated a bid for the replacement window I wanted. They demolished the old rotten window, installed a new window and did interior and exterior finish repair in just 2 days. Very polite, clean, careful and meticulous workmanship. Great job!

Casement window installation & replacement
John4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

We recently had Best Exteriors do a siding replacement,window replacement and side door replacement. We also asked for an estimate for repairing any siding, wood rot or any damage that was uncovered during the repair process on the rest of the house.Finally we agreed on a price that included painting of the whole…

Reasonable priceGeneral door installationWindow installationCasement window installation & replacement
Karina1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

We had our old windows replaced with new vinyl ones, and I’m really impressed with how they turned out. The house looks brighter and more updated, and you can tell the windows are good quality. Alex walked us through several options and took the time to explain things without any pressure. You could tell he actually…

Customer photo from Karina's review
General door installationWindow installationDouble pane window installation & replacement
Steven5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

I recently had my siding and windows replaced because the old siding was looking really beat up on that wall and the windows were starting to have little leaks and almost all of them wouldn't even close right. Alex came out to give the estimate, and the price was way better than other companies I talked to, which…

Great priceWindow installationRemodelingCasement window installation & replacement
Sharon3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Best Exteriors was very easy to work with from beginning to end. Eric and Alex were great in thoroughly explaining our options and provided excellent customer service throughout the entire process. Eric even responded while he was on holiday in Australia to make sure we were taken care of while he was away. Eugene…

Great priceGeneral door installationWindow installationDouble pane window installation & replacement
KariLocal Guide · 24 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I really prayed about what company to use as I did not want to be taken advantage of. I needed somebody honest who would do a great job at a fair price. . The Lord led me to this Company. They did an excellent job at a very fair price! From my first contact with them all the way to the end, they were great Eric…

Casement window installation & replacementDouble pane window installation & replacementGeneral window replacement+ Responsiveness+ Punctuality+ Quality

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 41%Reasonable 48%Overpriced 0%Not sure 11%

Jobs customers hired them for

JobReviewsCategory typical
Window installation24—
Double pane window installation & replacement10—
General door installation6—
Casement window installation & replacement6—
Sliding glass door installation & replacement3—
General window replacement3—
Vinyl window installation & replacement3—
Remodeling3—

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