How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%70+38.2Reliability 24%69+16.7Value 14%69+9.8Replies to reviews 7%58+4.1Craft & service penalty66−3.4Experts Score= 65Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.65SCOREBest Friends Pet Hotel
Camden, NJ · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #56Position by Experts Score among all companies we track in this category. of 64 pet boarding facilities · 4.6★ from 465 Google reviews
Report card
Percentile vs other pet boarding facilities (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: replies to reviews.
Reviews for your job
Customers hired Best Friends Pet Hotel for 8 kinds of job.
Best Friends Pet Hotel for dog boarding
Clear ✕All 29 Google reviews tagged “Dog boarding” · showing 20
They take care of my beagle like it's one of their own. He's so excited to be dropped off, and full of energy when I pick him up. Coming back from a trip is exciting knowing he's ready to be back, having had a great time away and in a classy environment.
Our dog came home smelling absolutely disgusting. He is also not acting like himself at all which makes me really question what happened while he was under your care. The back where they bring the dogs is absolutely filthy. I had to walk him to the door and accidentally stepped in and I was apalled at what I saw.…
Best staff and care ever! My pup is in great hands and leaving her is a joy with this crew. They treat every dog like their own and their process and admin is smooth sailing.
The only place we trust with boarding or grooming for our pitty. That being said, it’s the only place he can go because he was boarded there by the rescue we adopted him from and he knows people there haha. Anna is amazing and always does a great job pampering our boy and Gauge just adores her. He comes home after…
All my dogs have loved staying here. Kind courteous staff. Just wish their live cams were up and running.
My puppers bandit had the best time there. We did a 5 day boarding and he also drops in for the doggie day care! I love that he is well taken care of while I go to work and and do my errands.
EXCELLENT SERVICE LOVE THE LIVE CAM
The staff is so caring and attentive of all the family pets they board! A great facility with even better staff!
The ladies at the Best Friends Pet Hotel are truly wonderful! Not only did they take care of my dog and cat but they loved them too! Would wholeheartedly recommend them for both cat and dog boarding. I was always secure in knowing my fur babies were safe. Thank you!
Top notch facility! Top-notch people that worked there! I always feel so comfortable when I have my dogs and cats there while on vacation. I know they are safe and well cared for! Very knowledgeable people on staff!
Best Friends Cinnaminson took care of my pup while I had to be away for a couple of days. I love that they email you photos of your pup so you can see what they're up to during their stay.
They are great and I feel comfortable leaving our fur babies when we travel here.
Friendly staff and our dogs have a great time there!
This place is, without a doubt, my dog’s favorite place on the planet! Whether it’s the parties, the treats, the puppy pool, the playtime, or just the staff, she absolutely loves it there! As a pet owner, I have never felt more comfortable leaving my pet in someone else’s care. They love my dog like she’s their…
This is the best place to take your dog for boarding and grooming, Anna the groomer is the best! My dog loves it there and loves the staff, they treat him like their own! Awesome place!
The new center manager, Christine, was amazing. I had surgery and let staff know ahead of time that I’d need help getting my dog into the car. There was no hesitation and from drop off to pick up, everyone is always warm, helpful and true animal lovers. As Christine put my dog into the car, he laid his head on her…
We absolutely love this place for our pup, Noodle! From the moment we drop her off, she’s so excited to see the staff — which says everything. They treat her like family, giving her tons of love, playtime, and attention. We always get updates and photos, and it’s clear she’s having the best time. It gives us such…
Beautiful and clean pet hotel! Very happy with the experience. Staff was wonderful. We will use them again in the future.
Great place to leave your dog because they treat your pup like their own!
Best Friends Cinnaminson is THE greatest place ever! Our girl Leela spends the majority of her time there and loves every second of it. She is a day care regular and frequent boarder - every time she stays over she always gets groomed by Anna who is the best! We began renting a new house in the summer and our only…
Price
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Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Dog grooming | 42 | — |
| Dog boarding | 29 | — |
| Other pet boarding | 16 | — |
| Dog nail trimming | 12 | — |
| Dog daycare | 11 | — |
| Cat boarding | 6 | — |
| Dog walking | 6 | — |
| Dog teeth brushing | 5 | — |


