How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%70+38.2Reliability 24%69+16.7Value 14%69+9.8Replies to reviews 7%58+4.1Craft & service penalty66−3.4Experts Score= 65Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.65SCOREBest Friends Pet Hotel
Camden, NJ · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #56Position by Experts Score among all companies we track in this category. of 64 pet boarding facilities · 4.6★ from 465 Google reviews
Report card
Percentile vs other pet boarding facilities (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and satisfaction; weakest: replies to reviews.
Reviews for your job
Customers hired Best Friends Pet Hotel for 8 kinds of job.
Best Friends Pet Hotel for dog grooming
Clear ✕All 42 Google reviews tagged “Dog grooming”
They take care of my beagle like it's one of their own. He's so excited to be dropped off, and full of energy when I pick him up. Coming back from a trip is exciting knowing he's ready to be back, having had a great time away and in a classy environment.
Best staff and care ever! My pup is in great hands and leaving her is a joy with this crew. They treat every dog like their own and their process and admin is smooth sailing.
The only place we trust with boarding or grooming for our pitty. That being said, it’s the only place he can go because he was boarded there by the rescue we adopted him from and he knows people there haha. Anna is amazing and always does a great job pampering our boy and Gauge just adores her. He comes home after…
All my dogs have loved staying here. Kind courteous staff. Just wish their live cams were up and running.
I have been going to Anna at Best Friends Pet Hotel for about a year now. She always does a great job with Hagrid’s haircut. The people who work the reception desk always so excited to see Hagrid. I highly recommend them!
Anna is the best groomer. She is so patient with my crazy dogs.
We take our dog Cooper to Best Friends for grooming with Anna. She does a fantastic job. Cooper always looks great when we pick him up.
A great place with people who truly care about pets and give them the best time. My dog always comes home smelling great and totally relaxed.
I love taking my dog to Best Friends! He enjoys day camp so much! I’ve never seen him happier! Christine and the staff are great and they really care about your four legged friend! When he gets a bath and groomed he looks so handsome!
The staff is so caring and attentive of all the family pets they board! A great facility with even better staff!
The ladies at the Best Friends Pet Hotel are truly wonderful! Not only did they take care of my dog and cat but they loved them too! Would wholeheartedly recommend them for both cat and dog boarding. I was always secure in knowing my fur babies were safe. Thank you!
Top notch facility! Top-notch people that worked there! I always feel so comfortable when I have my dogs and cats there while on vacation. I know they are safe and well cared for! Very knowledgeable people on staff!
My dog has been getting groomed by Anna forever! I can't even think of all the years that I have been going. I even moved to Phillie for 5 years and still drove over the Betsy for him to see Anna! Great grooming place! I highly recommend.
Great
I had to write another review Brian has been doing Prince always great job on Prince but was not in last Saturday so Anne did Prince i was concerned but my fur baby made me proud he was good for Anne she even did his paws 🐾. so glad I know he has 2 favorite Groomers now thank you so much Anne for filling in and making My fur baby look great🧡🖤🐶🧡🖤
Anna is a fantastic groomer! She is always happy, caring and warm and fuzzy to my girls and me. Jackie, the assistant manager, is knowledgeable, and friendly. They both are always willing to go the extra mile for their customers.
Best Friends Cinnaminson took care of my pup while I had to be away for a couple of days. I love that they email you photos of your pup so you can see what they're up to during their stay.
Love how everyone takes care of my furbaby!!! Wouldn’t go anywhere else.
Excellent service for our senior dog Maxwell. Max is almost 9 years old and was living on the streets in AC before being rescued from a high kill shelter. He is an adorable Shih Tzu who loves to sleep! Best Friends recognizes his special needs and turns his grooming into a spa service that includes a nap. It certainly lessens the stress he feels! 💕
They are great and I feel comfortable leaving our fur babies when we travel here.
I always feel my dogs get the best care at Best Ftiends Cinnaminson.
We have been bringing our boys here for about 18yrs. The staff is wonderful, place is very clean and our newest boys Phineas & Patrick love the adventure….!!!
Anna is the best!!
Anna is a Great groomer to my dog Jen. She loves her so much. Anna is very caring, hospitable and always has a good heart. I been coming here since 2018.
This place is, without a doubt, my dog’s favorite place on the planet! Whether it’s the parties, the treats, the puppy pool, the playtime, or just the staff, she absolutely loves it there! As a pet owner, I have never felt more comfortable leaving my pet in someone else’s care. They love my dog like she’s their…
This is the best place to take your dog for boarding and grooming, Anna the groomer is the best! My dog loves it there and loves the staff, they treat him like their own! Awesome place!
The new center manager, Christine, was amazing. I had surgery and let staff know ahead of time that I’d need help getting my dog into the car. There was no hesitation and from drop off to pick up, everyone is always warm, helpful and true animal lovers. As Christine put my dog into the car, he laid his head on her…
We absolutely love this place for our pup, Noodle! From the moment we drop her off, she’s so excited to see the staff — which says everything. They treat her like family, giving her tons of love, playtime, and attention. We always get updates and photos, and it’s clear she’s having the best time. It gives us such…
Beautiful and clean pet hotel! Very happy with the experience. Staff was wonderful. We will use them again in the future.
Best Friends Cinnaminson is THE greatest place ever! Our girl Leela spends the majority of her time there and loves every second of it. She is a day care regular and frequent boarder - every time she stays over she always gets groomed by Anna who is the best! We began renting a new house in the summer and our only…
Ana is by far the best! I have a difficult pup, not many are willing to handle. But she saw his soft side and embraced him, which lead to the rest of the staff opening up to my Rexy. I know when I have to board him, he’s in the best hands with her and the staff, and he’s always super excited to show up. I couldn’t…
The whole staff is great, especially Brian who is so kind to my anxious girl!
I love best friends. We have gotten the dogs groomed and boarded here for years now. Anna grooms them perfectly everytime. The other staff is amazing as well. I have recommended multiple friends here!
I really rely on the staff there to take care of my dogs, and they do a great job!! Anna is fantastic, she knows the ins and outs of the business and she is a great groomer!! So reliable!! Barb is solid, she is tireless in how she cares for the dogs and her work with rescues, she deserves a pat on the back. Sal is…
Have been taking our fully-coated Old English Sheepdogs to Best Friends for years for grooming. Anna & her team do a fantastic job, are quick, consistent and reliable. Always get lots of compliments on the dogs when they sparkle! Can’t thank them enough.
My little Miki Gibbs has been going to Best Friends Cinnaminson for at least 3 years. He goes CRAZY when you mention that he's going to visit his friends. He loves the staff and most importantly Miss Anna. Not only does she take wonderful care of my baby with his bathing, grooming, and cuddles, she also goes out of…
First time at Best Friends and we are in love !! We had a trip to Spain and the great people at BF took care of our Leo like if it was their own. Thank you for the peace of mind and the great attention. We are so happy !! 🙏❤️
For our first experience boarding our dog, we could not have been happier! The staff were amazing, friendly and so caring for the dogs (and cats!) It was so evident that they love what they do. My dog came home happy - and tired!
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Price
Not enough reviews with a price yet.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Dog grooming | 42 | — |
| Dog boarding | 29 | — |
| Other pet boarding | 16 | — |
| Dog nail trimming | 12 | — |
| Dog daycare | 11 | — |
| Cat boarding | 6 | — |
| Dog walking | 6 | — |
| Dog teeth brushing | 5 | — |
