How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%80+43.6Reliability 24%73+17.7Value 14%98+13.9Replies to reviews 7%63+4.5Craft & service penalty80−2Experts Score= 78Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.78SCOREBest Friends Pet Hotel
Lansing, MI · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #39Position by Experts Score among all companies we track in this category. of 64 pet boarding facilities · 4.6★ from 348 Google reviews
Report card
Percentile vs other pet boarding facilities (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and value; weakest: replies to reviews.
Reviews for your job
Customers hired Best Friends Pet Hotel for 8 kinds of job.
Best Friends Pet Hotel for dog grooming
Clear ✕All 20 Google reviews tagged “Dog grooming”
We were referred here from another family and so far so good! The booking process was so smooth and everyone I talked to was nice! Check-in for boarding and grooming is so quick and easy and they’re very affordable. I also love that they send a visit report and have a live video feed so I can check on her 💜 Most…
I highly recommend boarding with Best Friends. I’ve been bringing my Daisy for boarding for years, using both the individual and Play & Stay options, and the staff have always been amazing. They genuinely care for the pets they look after and treat them like their own. When Daisy experienced a health issue while I…
Emi, our 4 1/2 year old Siberian husky came home happy and smelling sweet! We dropped her off for a full grooming and some play time from 11a.m. till 3:15p.m. She came back absolutely beautiful, fresh smelling...nails and teeth perfect. She knew she looked pretty and smelled great....(Emi is a bit spoiled!) When we…
Great place for your pup! They treat your dog like their very own. If you need a place to board or just day camp, this is the place!
Love the place and staff. My crazy dog Louise goes crazy once we turn into the parking lot so she's super excited going. We've done boarding and have had great experiences with that.
I would highly recommend Best friends for boarding and grooming.
My family and I have been using best friends for over 5 years and we have loved taking our dogs! The staff is always so helpful and they truly care about the animals who stay there!
Best friends staff are friendly and always take such good care of my fur babies.
We were very happy with our grooming experience.
Love Best Friends. .
Zeus has absolutely loved his two stays with Best Friends! This most recent they did two activities with him and sent videos to me of him. The staff is all very sweet. Highly recommend!
This day care is amazing and extremely communicative about my baby boy! The monthly plans are also really helpful for a busy working/school individual like myself! They also have pretty affordable prices and grooming all in one. :)
Very pleased
My dog looks fabulous!
This place is great. Both my Pom and Bouvier enjoyed their time and will be back. They also loved the groomer who does an excellent job.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Price
Not enough reviews with a price yet.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Dog boarding | 24 | — |
| Other pet boarding | 22 | — |
| Dog grooming | 20 | — |
| Dog nail trimming | 10 | — |
| Dog daycare | 9 | — |
| Dog boarding with training | 3 | — |
| Other pet daycare | 3 | — |
| Dog anal gland expression | 2 | — |
