Experts Reviews · Company report
Best Plumbing logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%94+51.3Reliability 24%89+21.6Value 14%100+14.1Replies to reviews 7%22+1.6Experts Score= 89Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.89SCORE

Best Plumbing

Dearborn, MI · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #9Position by Experts Score among all companies we track in this category. of 20 garbage disposal repair · 4.9★ from 1,055 Google reviews

Report card

Percentile vs other garbage disposal repair (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Best Plumbing is better than 94% of garbage disposal repair.A
94
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Best Plumbing is better than 89% of garbage disposal repair.A
89
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Best Plumbing is better than 100% of garbage disposal repair.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Best Plumbing is better than 100% of garbage disposal repair.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Best Plumbing is better than 100% of garbage disposal repair.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Best Plumbing is better than 22% of garbage disposal repair.D
22

Reviews for your job

Customers hired Best Plumbing for 8 kinds of job.

Best Plumbing for drain cleaning

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.93
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.97
Usually paidThe price range customers picked most often for this job.$200–300
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$39–$295
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 85/100.How Job match is calculatedBuilt only from reviews Google tagged “Drain cleaning”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#2 / 18
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 93 Google reviews tagged “Drain cleaning” · showing 40

Matt1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 days ago★★★★★

The guys that serviced my drain issues were great. Polite, had the job done quickly and cleaned up after their work, Highly recommended. Matt Dearborn, MI

Paid $200–400Drain cleaning
veronica1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

julian and lance were awesome!!! we’ve been having an issue with our basement drain for a little less than 2 weeks they came right out and had it fixed within 3 hours, really the best !!

Drain cleaning
tim2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

They responded quickly to my call and Erion the service tech took care of my root problem causing my drain backup.

Paid $400–600Reasonable priceDrain cleaning
Jamie10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Best Plumbing was quick to respond and very informative when helping me with my sump pump. Sean and his team were knowledgeable, confident, and offered very reasonable pricing. I really appreciated how professional and helpful they were throughout the process. I highly recommend Best Plumbing and will definitely be…

Paid $600–800Reasonable priceDrain cleaningOutdoor plumbing system repair
Christopher4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Best plumbing are the only plumbers youll ever need. Julian and his partner are great people and even better at the work they do. They are professional and down to earth at the same time. They understand how hard being a homeowner can be and do their best to ease the experience. Our house was built in the 1950s and…

Great priceWater heater installationDrain cleaningPlumbing leak detection
Dana12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Very personable and quick to respond. Did everything we asked and more. Will definitely use if have other issues . Thanks Erion and Pete!

Paid $1–200Great pricePlumbing leak detectionFaucet installationToilet installation+ Responsiveness+ Punctuality+ Quality
Richard6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Good work, fast. Jordan and Mason get the job done, great guys

Paid $500–600Reasonable priceToilet repairDrain cleaningShower repair
RedTurtle3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Very impressed with this company Julian and Lance were big help with explaining everything and snaking out my drain thanks you will call again

Great priceDrain cleaningSewer cleaning
TeeLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Very nice, respectful, honest and on time. Cleaned my main, ran a camera and got everything flowing free again. Reasonably priced. Highly recommend!

Great priceDrain cleaning
Viki6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

I have called Best Plumbing to help at my dad's house and my house a few times. They are always quick to come out. They never try to upsell us, just do what needs to be done and are on their way. Their service people are always polite and professional.

Reasonable priceToilet repairWater heater installationDrain cleaning
Nancy1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Very, very impressed with the service I received from this company. They are now my go-to plumbers. Every technician who came to my home was polite, professional, and courteous. Thumbs up you guys!

Great priceDrain cleaning
Brian6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Julian and Lance did excellent work repiping the service lines to our hot water heater and refitting our bathtub drain. They were professional and timely and the price was reasonable for the services they performed. I will be calling them for my plumbing needs from now on.

Paid $900–1,000Reasonable priceDrain cleaningPlumbing pipe repairShower repair
Steve2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Journeyman and apprentice were on the job within two hours and fixed issue within an hour. Cleaned up work area. Good price. Will use again

Drain cleaning
Tanya2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 10 months ago★★★★★

Highly recommend! Excellent service highly recommend !! My basement floor drain needed unclogging Because it would overflow every time I did laundry. Ryan called back as soon as I left a message in the evening hours… Jordan came in the very next morning to snake the drain. They made the process easy as can be. I…

Paid $100–200Reasonable priceDrain cleaning
Brian2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Had a problem in my kitchen drain pipe. First two calls to other places found guys who didn’t want to work a holiday week. But Kirk and Nick showed up an hour later, put in the work to figure out the problem and solve it quickly, efficiently, and completely. What they thought was going to be a simple drain auger…

Paid $200–300Great priceDrain cleaningPlumbing pipe repair
Janis9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Had a backed up basement sewer and Best Plumbing was able to come out within a couple hours. This is the 4th time we gave called them for different plumbing issues. They did a great job and we are very happy. The plumbers were very nice and knowledgeable

Paid $300–400Reasonable priceDrain cleaningSewer cleaning
Brad2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

I had an emergency plumbing situation that happened on a Sunday at 8pm. I desperately needed someone out the next day. I left a voicemail, and got a call back by 9pm that night letting me know someone would be out in the morning. The next morning I received a call from Jordan that him & Mason were on the way.…

Paid $200–300Reasonable priceDrain cleaningSewer cleaningSewer repair
Dick6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

They fixed an urgent situation on the same day I called and did another job the next day. They did a good job and the price was reasonable. The plumber, Charles, kept us informed throughout the process and was upfront about pricing and potential barriers to the job.

Reasonable priceToilet repairDrain cleaning
Rich4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I have had a very good experience and service with Best Plumbing. They have replaced our kitchen and bath faucets earlier this year, and today they assisted with getting our main sewer drain cleared. I would call on them again if I need plumbing help.

Reasonable priceDrain cleaningFaucet repair
Timothy8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

On time Honest and reasonably priced.

Paid $100–200Great priceDrain cleaning
D10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I purchased a home and started having plumbing issues right away. The garbage disposal erupted and my kitchen took on water. Best Plumbing sent out Charles and Erion to the rescue!! Nicest guys who were professionals and explained every step of the repair process. They made a stressful situation much better and I…

Paid $1,000+Great priceGarbage disposal installationDrain cleaningPlumbing pipe repair
Sue8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Best Plumbing truly lives up to their name! They responded quickly, did excellent work, and the price was very reasonable. Fast, friendly, and affordable—highly recommend! Shawn was very polite and knowledgeable.

Great priceToilet repairDrain cleaning
MirnaLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

So professional and polite. They knew what they were doing and helped repair our compromised kitchen pipe in our house at a timely manner. Very punctual, honest and very clean. I can’t recommend them enough. I’ve already shared their number with my neighbours. If you need any kind of plumbing repair and even a…

Paid $1,000+Great priceDrain cleaningPlumbing leak detectionPlumbing pipe repair
Mike2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Wasted time and money on our kitchen sink blockage should call best plumbing first. Fixed in a day and very nice plumbers too. Will call back if needed thanks best plumbing

Drain cleaning
Laura2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

I called after a recent backup. Charles came out and got my drain open and discovered I had roots in my storm drain. We scheduled Charles and Erion to come back out to replace a section of pipe under my basement floor. They did a great job at a fair price. I would recommend them. Photos are before, during and after.

Drain cleaning+ Responsiveness+ Punctuality+ Quality
Andrea2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

I used Best Plumbing for my elderly mom's house to unclog the kitchen sink. Well, it turned out to be much more involved and Sean and and his partner utilized their time efficiently, with expertise and fairness for the job done. I would highly recommend this company and will use them again moving forward.

Drain cleaning+ Value
Brian2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Very knowledgeable and informative. Suggested preventative maintenance. Reasonable price for work done. Thank you Sean and Chad!

Drain cleaning+ Responsiveness+ Punctuality+ Professionalism
Christy5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Best Plumbing came to the rescue ! When I called, I assumed it was just a clogged toilet. Eric & Jordan discovered a much larger problem and jumped in to fix it right away. My family appreciates their compassion, knowledge & fast response! Best Plumbing, for the win!

Plumbing leak detectionPlumbing leak repairPlumbing pipe repair+ Responsiveness+ Punctuality+ Quality
tee15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Great job. Friendly. Highly recommend!

Drain cleaning+ Professionalism
Amy3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I'm a customer for life. I had them out for the second time and like the first time they were prompt and professional. They have gone above and beyond for both jobs. They answered all my questions and this time fixed my clogged bathroom sink. In less than 30 min they were in and out! I highly recommend them for ANY…

Drain cleaning+ Responsiveness+ Punctuality+ Quality
Cheryl12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Chuck and Kirk were very knowledgeable and professional.

Drain cleaning+ Professionalism+ Value
Keith8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Eric was Awesome! He was very explanatory and walked me through the entire work process and gave me tips on prevention. While in my home he was very respectful and his communication with me was beyond any service I've had before. Definitely will be calling him back for any future work I will need!

Plumbing leak repairDrain cleaning+ Responsiveness+ Punctuality+ Quality
Alexis5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

We just had Charles and Sheldon to our house to remedy a problem with a basement pipe. We have used Best Plumbing in the past and they are nothing less than professional. We will definitely use Best Plumbing for future issues should they arrive.

Faucet repairPlumbing pipe repairDrain cleaning+ Responsiveness+ Quality+ Professionalism
Dorothy11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Called at 8 pm and Charles & Sheldon were out to my house by 10 the next morning. I had a clogged kitchen sink, but now it's runs free. Thanks so much .

Drain cleaning+ Responsiveness+ Punctuality+ Quality
Justin8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Spoke with Brian and explained to him what was needed. He was super professional and had availability for the job. Called when he said he would to set up a time and was timely showing up. Kudos to the crew here, great work and a fair price. Will certainly recommend Best Plumbing to others for future work if needed!

Drain cleaning+ Quality+ Professionalism+ Value
MichelleLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I just want to thank Best Plumbing but especially their technicians Julian and Chad for their services and professionalism, and for explaining every step of the process so we had a better understanding of what was going on and what the issues were. I had to call them for a clogged drain and bathroom sink at my…

Drain cleaning+ Responsiveness+ Punctuality+ Quality
Cathie3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Erik n jordan were great, nice and friendly. Informative and did great job. Definitely use again.

Drain cleaning+ Responsiveness+ Punctuality+ Quality
LaurieLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Erik and Jordan arrived on time and were very professional. Had my clogged drain cleared out in minutes. Would definitely use Best Plumbing again. Additionally, Erik was kind and interacted with my granddaughter which was a bonus. I give them a 5 star review.

Drain cleaning+ Responsiveness+ Punctuality+ Quality
RickLocal Guide · 22 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Erik and Jordan were very efficient and courteous. They had to snake the kitchen sink. They were knowledgeable and knew what had to be done. The price was reasonable. I'd use Best Plumbing again.

Drain cleaning+ Responsiveness+ Professionalism+ Value
Paul4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Ben and Jordan were great in fixing our drain problem. They were persistent and eventually resolved the clog. Highly recommend them and the company. 3rd time we have used Best Plumbing. They were very responsive in getting us same-day service.

Drain cleaning+ Quality+ Professionalism+ Value

Show more drain cleaning reviews (53 more) →

Price

$453+33% vs typical garbage disposal repair

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 39%Reasonable 58%Overpriced 0%Not sure 3%

Jobs customers hired them for

JobReviewsCategory typical
Drain cleaning92$39–$295
Plumbing pipe repair87$248–$1.2k
Plumbing leak detection46$54–$520
Toilet repair44$166–$480
Sewer cleaning42$161–$493
Faucet installation36$340–$755
Plumbing leak repair34$216–$988
Sewer repair31$239–$2.1k

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