Experts Reviews · Company report
Best Plumbing logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%94+51.3Reliability 24%89+21.6Value 14%100+14.1Replies to reviews 7%22+1.6Experts Score= 89Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.89SCORE

Best Plumbing

Dearborn, MI · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #9Position by Experts Score among all companies we track in this category. of 20 garbage disposal repair · 4.9★ from 1,055 Google reviews

Report card

Percentile vs other garbage disposal repair (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Best Plumbing is better than 94% of garbage disposal repair.A
94
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Best Plumbing is better than 89% of garbage disposal repair.A
89
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Best Plumbing is better than 100% of garbage disposal repair.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Best Plumbing is better than 100% of garbage disposal repair.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Best Plumbing is better than 100% of garbage disposal repair.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Best Plumbing is better than 22% of garbage disposal repair.D
22

Reviews for your job

Customers hired Best Plumbing for 8 kinds of job.

Best Plumbing for sewer repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.31
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$1,000+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$239–$2.1k
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 85/100.How Job match is calculatedBuilt only from reviews Google tagged “Sewer repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#3 / 13
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 31 Google reviews tagged “Sewer repair”

Courtney5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 hours ago★★★★★

I am very grateful for these guys. They were punctual and HONEST. Came out for a gurgling issue, they snaked everything out to the main sewer line through clean out and roof vent. They even went down with a camera to find the issue and gave honest feedback along with an estimate on what it would be to solve the…

Paid $200–400Great priceSewer cleaningSewer repair
metal1982head6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Best Pluming is the best! On time, very professional. Explains all work. I highly recommend them for any job.

Customer photo from metal1982head's reviewCustomer photo from metal1982head's reviewCustomer photo from metal1982head's review
Plumbing pipe repairSewer repairPlumbing leak repair
LeeLocal Guide · 37 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

I've had three plumbing emergencies within the last year. A collapsed sewage pipe, an unstoppable valve leak, and a burst water pipe. I called Best Plumbing. Each time they were quick, professional, and very fairly priced. I will always make Best Plumbing my first call.

Great pricePlumbing pipe repairSewer repairPlumbing leak repair
Jennifer3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

I was referred by a relative to Best plumbing when we suspected a sewer line blockage. I called the week before Christmas and within hours, they spent a majority of the day trying to clear the line as economically as possible for us. Unfortunately, our project required digging due to massive tree roots. Jordan was…

Great priceSewer cleaningSewer repair
Brad2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

I had an emergency plumbing situation that happened on a Sunday at 8pm. I desperately needed someone out the next day. I left a voicemail, and got a call back by 9pm that night letting me know someone would be out in the morning. The next morning I received a call from Jordan that him & Mason were on the way.…

Paid $200–300Reasonable priceDrain cleaningSewer cleaningSewer repair
NathanLocal Guide · 72 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Update 10/10/25: Charles and Erion came out this time and did great professional work. My sewer backed up and within hours they were out to help. They fixed my toilet bin which was leaking and used the scope to find roots in the sewer line which was still old clay pipes. The next day they had the dig team out and…

Customer photo from Nathan's reviewCustomer photo from Nathan's reviewCustomer photo from Nathan's review
Paid $1,000+Great priceToilet repairSewer repair
charlie7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

The Best Plumbing crew was impressive and professional. Charles was very knowledgeable and experienced. Erian and the other assistant were very considerate and hard working. They took great care to protect our belongings in our basement and did a fine cleanup job. Replaced 12' of horizontal pipe & 8' of vertical…

Reasonable priceSewer repair
Maria2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

The young men: Erik and Nic were very professional, knowledgeable, hard working…very polite. Thank you for the service.

Faucet installationSewer repair+ Responsiveness+ Punctuality+ Quality
Doris7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Erik and Jordan did an excellent job, they were professional and very knowledgeable. Both were friendly, explanined what they where doing and are a great representation of Best Plumbing.

Sewer repair+ Quality+ Professionalism+ Value
Christy5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Best Plumbing came to the rescue ! When I called, I assumed it was just a clogged toilet. Eric & Jordan discovered a much larger problem and jumped in to fix it right away. My family appreciates their compassion, knowledge & fast response! Best Plumbing, for the win!

Plumbing leak detectionPlumbing leak repairPlumbing pipe repair+ Responsiveness+ Punctuality+ Quality
yiayia19551 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Awesome company, professional people,Quick action plan and quick execution ,would highly recommend them and I would most definitely use them again 👍🏼👍🏼👍🏼👍🏼👍🏼

Sewer repairSewer cleaning+ Responsiveness+ Punctuality+ Quality
eddy2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Erik and Jordan were very professional and took great care of my yard. They took great attention to make sure that my yard wasn’t completely destroyed when my sewer line collapsed. I couldn’t have asked for better service. They took care of me and my elderly mother so that we weren’t without water for long at all.

Outdoor plumbing system repairSewer repair
Mike3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Best Plumbing gets 10+ rating as far as I am concerned!!! Had water coming up through the floor in my basement due to a collapsed storm sewer trap. They came out quickly and diagnosed the issue right away. Erik and Jordan did an excellent job! Erik is very knowledgeable and went above and beyond to troubleshoot a…

Sewer repairToilet repairSewer cleaning+ Responsiveness+ Quality+ Professionalism
Randy4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Erik and Chad did a great job, quality work. I am very satisfied thank you

Plumbing pipe repairSewer repair+ Responsiveness+ Punctuality+ Quality
HectorLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I called them on the morning of 03/24/2023 within hours they had a tech out and repaired my problem, I had called a so called 24 hour service the morning before and set up an appointment and after leaving work early to make the appointment they never showed, when I called them 5 times they said someone was on the…

Sewer repair+ Responsiveness+ Quality+ Value
EvanLocal Guide · 10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I had a huge job with doing a full rough-in for a full bathroom in my basement along with all waterlines, main stack replacement, hot water tank upgrade, all new plumbing for my existing bathroom and kitchen along with basically full sewer line replacement. Julian and Chad did an amazing job and I am extremely happy…

Sewer repairWater tank installation+ Responsiveness+ Punctuality+ Quality
Adrienne12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Julian and his crew did a great job, came out same day and gave a detailed overview of my issues. Obviously super experienced, Julian was able to explain to me exactly what needed to be done in a way that made sense. So glad I trusted my gut after reading the review and gave them a call. Huge job, they have a customer for life!

Sewer repair+ Responsiveness+ Professionalism
BLocal Guide · 22 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Professionally estimated, Trent and Sheldon truly walked me through every option regarding this originally owned 1955 home. Impressed with their knowledge, expediency, honesty and approachability, these two are clearly trustworthy and up front about EVERYTHING! After deciding to go with the dig and replacement (as…

Outdoor plumbing system repairSewer repairSewer cleaning+ Responsiveness+ Punctuality+ Quality
PennyLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

The guy's from Best Plumbing came out within a hour, I was not expecting that!!! They were so professional and explained everything in detail so I was educated on what my problem was and how they were going to fix it. I highly recommend them. I will refer them to my family and all my friends. Great quality work!! Thank you Best Plumbing!!

Sewer repair+ Responsiveness+ Quality+ Professionalism
Owen5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Julian and his crew were always out here and on time. Work was very professional - they worked with the insurance company and came to an agreement that worked for all parties. Wouldn’t use another plumber in the area after the experience I’ve had with them.

Sewer repair+ Responsiveness+ Punctuality+ Quality
Mark7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

The plumbers were polite and knowledgeable and did a good job! And the price was reasonable. Will call again!

Outdoor plumbing system repairSewer repairDrain cleaning+ Responsiveness+ Quality+ Professionalism
Davina7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Great company to call at last minute. Brian was very patient with the situation with the plumbing. Very professional and knowledgeable about his work. Would recommend to any that need their services.

Sewer repairDrain cleaning+ Responsiveness+ Punctuality+ Quality
nathaniel5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Best Plumbing is one of the Best plumbers that I have used. They we're very professional and top notch work ethics. The attention to detail and the explanations wear a plus.

Sewer repair+ Responsiveness+ Punctuality+ Quality
Kimberly1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Best plumbing service excellent

Sewer repairDrain cleaning+ Responsiveness+ Punctuality+ Quality
Donna3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Called on a Friday, as a new customer our house drains were completely clogged. Julian and Jordan came out did a thorough assessment (we have an older home and had been experiencing slow, plugged drains for years but this was completely stopped). Wednesday by 2:30 the backhoe was gone, new drains,…

Plumbing leak detectionOutdoor plumbing system repairSewer repair+ Responsiveness+ Punctuality+ Quality
Blacklist10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Thank you for an amazing fast service

Faucet repairPlumbing pipe repairSewer repair+ Responsiveness+ Punctuality+ Quality
SHAUNTIKA1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

They came out, dug up and replaced the line to City Main and installed a clean out. Pulled permits, did the work and was kind. I would recommend and use again.

Outdoor plumbing system repairSewer repair+ Professionalism+ Value
Harry1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Trent Jordan and Charles was out here to redo our sewer they did a real nice job I would suggest them for anybody if you want quality work

Sewer repair+ Professionalism
Karen5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Sewer repair+ Responsiveness+ Punctuality+ Quality
rajul4 years ago★★★★★

Rating only, no written review.

Sewer repair+ Quality
Jay12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Sewer repair+ Responsiveness+ Punctuality+ Professionalism

Price

$453+33% vs typical garbage disposal repair

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 39%Reasonable 58%Overpriced 0%Not sure 3%

Jobs customers hired them for

JobReviewsCategory typical
Drain cleaning92$39–$295
Plumbing pipe repair87$248–$1.2k
Plumbing leak detection46$54–$520
Toilet repair44$166–$480
Sewer cleaning42$161–$493
Faucet installation36$340–$755
Plumbing leak repair34$216–$988
Sewer repair31$239–$2.1k

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