Experts Reviews · Company report
Best Plumbing logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%94+51.3Reliability 24%89+21.6Value 14%100+14.1Replies to reviews 7%22+1.6Experts Score= 89Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.89SCORE

Best Plumbing

Dearborn, MI · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #9Position by Experts Score among all companies we track in this category. of 20 garbage disposal repair · 4.9★ from 1,055 Google reviews

Report card

Percentile vs other garbage disposal repair (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Best Plumbing is better than 94% of garbage disposal repair.A
94
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Best Plumbing is better than 89% of garbage disposal repair.A
89
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Best Plumbing is better than 100% of garbage disposal repair.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Best Plumbing is better than 100% of garbage disposal repair.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Best Plumbing is better than 100% of garbage disposal repair.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Best Plumbing is better than 22% of garbage disposal repair.D
22

Reviews for your job

Customers hired Best Plumbing for 8 kinds of job.

Best Plumbing for toilet repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.44
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.89
Usually paidThe price range customers picked most often for this job.$1,000+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$166–$480
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 79/100.How Job match is calculatedBuilt only from reviews Google tagged “Toilet repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#8 / 19
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 44 Google reviews tagged “Toilet repair” · showing 20

Paul8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

Erion was AMAZING! He got a very difficult fix done in just a few hours, and his work was great! Very happy!

Paid $600–800Reasonable priceToilet repairPlumbing leak detectionFaucet repair
Susan6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

They really are the best plumbers, I called them with our problem and they showed up in a hour. Did a great job and were very nice. We highly recommend them.

Paid $200–400Great priceToilet repair
Sandy5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

My husband and I needed our toilet replaced. Words cannot express enough on how satisfied and impressed we are with Best Plumbing. 5 stars is not enough for this company. Kirk and Nik arrived when they said they would and were very courteous/professional. They did an excellent job and cleaned up as they were…

Paid $600–800Great priceToilet repair
Gregory5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Joel and his partner were awesome. They upgraded our toilet to a brand new ADA compliment one and had to install a new flange. They did an excellent job! Joel and Best Plumbing could not be more highly recommended. Being a retiree the price was very important and was extremly responsible. I now have them on speed dial for all our plumbing needs.

Toilet repair
D1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

I called Best Plumbing with a toilet emergency today. They quickly resolved my issue. Also, called after to make sure all was well.

Toilet repair
BonitaLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

I had a dripping bathroom faucet and a broken toilet handle. Julian and Lance came out SAME DAY and replaced the whole faucet and replaced the toilet handle. They went above and beyond to make sure the job got done. Great customer service guys! I have already discussed the next project with them of upgrading my kitchen faucet and sink. Highly recommended!

Customer photo from Bonita's review
Paid $400–500Reasonable priceToilet repairFaucet repairFaucet installation
Richard6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Good work, fast. Jordan and Mason get the job done, great guys

Paid $500–600Reasonable priceToilet repairDrain cleaningShower repair
Viki6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

I have called Best Plumbing to help at my dad's house and my house a few times. They are always quick to come out. They never try to upsell us, just do what needs to be done and are on their way. Their service people are always polite and professional.

Reasonable priceToilet repairWater heater installationDrain cleaning
Samantha5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

If we have a plumbing issue, Best Plumbing is our first and only call. They are always fair, reliable, and professional. We’ve used them multiple times for a variety of issues, most recently for issues with running toilets and a faulty shut off valve. Jordan and Mason were great and got all of the issues resolved…

Toilet repair
janella3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Julian and Lance provided fast, friendly and professional service. They were able to quickly troubleshoot our older/tricky plumbing issues and get our list of problems all taken care of. They worked well together as a team and I would highly recommend them and Best plumbing to everyone. Thank you both!

Paid $1,000+Reasonable priceToilet repairFaucet repairShower repair
Cindy5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Joel did a great job replacing our toilet flange. His service was quick and very reasonable. We've had him do work for us before. We have been very happy with him. And the services that he has done for us. We highly recommend him.

Paid $300–400Reasonable priceToilet repair
Jose1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★

The two man who came out we’re awesome very happy with them . I will call them again

Paid $100–200Reasonable priceToilet repair
Adam6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Helped my mom out and did not price gouge her. Jordan and Mason made her comfortable by being trustworthy.

Great priceToilet repair
brian13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Called on Saturday and had appointment by Monday. Joel and Sheldon came out and tried to figure out issues with toilet. Due to old age the toilet was replaced. They both did excellent work and explained things throughly. They were both very honest. Will use this company again in the future. Highly satisfied.

Toilet repairToilet installation
Sue2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Repairman called with arrival time. Very courteous, clean and efficient work.

Reasonable priceToilet repair
Dick6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

They fixed an urgent situation on the same day I called and did another job the next day. They did a good job and the price was reasonable. The plumber, Charles, kept us informed throughout the process and was upfront about pricing and potential barriers to the job.

Reasonable priceToilet repairDrain cleaning
Daniell3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Sean & TJ where both fantastic! While it was an easier job, it still was a big deal to me. They put me at ease by answering all of my questions, and by addressing my concerns. They completed the job quickly/thoroughly. They even tolerated my barking dogs. I look forward to working with them next time, but on a upgrade and not a problem. Thanks!

Reasonable priceToilet repair
NathanLocal Guide · 72 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Update 10/10/25: Charles and Erion came out this time and did great professional work. My sewer backed up and within hours they were out to help. They fixed my toilet bin which was leaking and used the scope to find roots in the sewer line which was still old clay pipes. The next day they had the dig team out and…

Customer photo from Nathan's reviewCustomer photo from Nathan's reviewCustomer photo from Nathan's review
Paid $1,000+Great priceToilet repairSewer repair
Sue8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Best Plumbing truly lives up to their name! They responded quickly, did excellent work, and the price was very reasonable. Fast, friendly, and affordable—highly recommend! Shawn was very polite and knowledgeable.

Great priceToilet repairDrain cleaning
Benita4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Jim and Joel were amazing! They fixed our toilet and now it’s better than ever. They had wonderful attitudes and were a pleasant bunch to have in my home. I definitely recommend them!

Toilet repair

Show more toilet repair reviews (24 more) →

Price

$453+33% vs typical garbage disposal repair

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 39%Reasonable 58%Overpriced 0%Not sure 3%

Jobs customers hired them for

JobReviewsCategory typical
Drain cleaning92$39–$295
Plumbing pipe repair87$248–$1.2k
Plumbing leak detection46$54–$520
Toilet repair44$166–$480
Sewer cleaning42$161–$493
Faucet installation36$340–$755
Plumbing leak repair34$216–$988
Sewer repair31$239–$2.1k

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