Experts Reviews · Company report
Best Plumbing logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%94+51.3Reliability 24%89+21.6Value 14%100+14.1Replies to reviews 7%22+1.6Experts Score= 89Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.89SCORE

Best Plumbing

Dearborn, MI · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #9Position by Experts Score among all companies we track in this category. of 20 garbage disposal repair · 4.9★ from 1,055 Google reviews

Report card

Percentile vs other garbage disposal repair (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Best Plumbing is better than 94% of garbage disposal repair.A
94
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Best Plumbing is better than 89% of garbage disposal repair.A
89
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Best Plumbing is better than 100% of garbage disposal repair.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Best Plumbing is better than 100% of garbage disposal repair.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Best Plumbing is better than 100% of garbage disposal repair.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Best Plumbing is better than 22% of garbage disposal repair.D
22

Reviews for your job

Customers hired Best Plumbing for 8 kinds of job.

Best Plumbing for water heater installation

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.20
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$1,000+
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$1.2k–$2.4k
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 82/100.How Job match is calculatedBuilt only from reviews Google tagged “Water heater installation”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#7 / 17
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 20 Google reviews tagged “Water heater installation”

Christopher4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Best plumbing are the only plumbers youll ever need. Julian and his partner are great people and even better at the work they do. They are professional and down to earth at the same time. They understand how hard being a homeowner can be and do their best to ease the experience. Our house was built in the 1950s and…

Great priceWater heater installationDrain cleaningPlumbing leak detection
D7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

NEW REVIEW March 2026: Just had Best Plumbing out here today to replace broken garbage disposal. Brian's company *is* THE BEST; from customer service on the phone and tech Erion came out and did great work. THANK YOU FOR ANOTHER GREAT JOB! -------------------------------- REVIEW LAST YEAR, 2023 - Best Plumbing lived…

Water heater installationWater heater repair+ Responsiveness+ Punctuality+ Quality
Viki6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

I have called Best Plumbing to help at my dad's house and my house a few times. They are always quick to come out. They never try to upsell us, just do what needs to be done and are on their way. Their service people are always polite and professional.

Reasonable priceToilet repairWater heater installationDrain cleaning
Amy2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Thank you to Joel and Sheldon for their excellent work replacing our hot water heater. They explained what was needed and were very quick to call us back. We are very grateful that they came on a Saturday to help us out when we had no hot water. Also a great price! Highly recommend their work.

Paid $1,000+Great priceWater heater installation
Christel1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Julian and Lance have saved my day many times! They fixed terrible leaks and reinstalled a faulty hot water heater for us. They are fast, friendly, and do excellent work!

Great priceWater heater installationPlumbing pipe repairToilet installation
Rocco11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Great company. Great crew. Great price. I found my go to plumbing company from now on.

Paid $1,000+Great priceWater heater installation
Asdfjkl2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Kirk and Jordan were very knowledgeable and helpful answering questions and giving us the best deal they could.

Reasonable priceWater heater installation
Margaret4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

My water heater went out, Tony came out with his partner. Very nice/on time & did an excellent job. Repaired my pipes too. Also explained everything to me & very pleased with the service.

Water heater installationPlumbing pipe repair+ Punctuality+ Professionalism
Richard4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I recently needed a new water heater, and Jim completed the job for me. It ended up being very difficult, but he was never rattled, and still completed the job very quickly and efficiently. It was a great experience, and I'd certainly recommend Best Plumbing to anyone.

Water heater installation+ Responsiveness+ Punctuality+ Quality
DENNIS9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Julian and Chad were very personable and willing to explain every question my wife and I had about the replumb job we very much needed on our old home. They and two other employees on various days were excellent and enjoyable to have in our home. The city inspector says they did an excellent job and he thought he'd…

Plumbing leak detectionFaucet installationWater heater installation+ Responsiveness+ Punctuality+ Quality
Alicia3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

So happy with Jullian and Chad's service, professionalism, care, and expertise!!! I would definitely recommend them for your plumbing needs!!!

Water heater installation+ Responsiveness+ Punctuality+ Quality
Craig2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Eric, and Jordan were incredible ,.very patient help me to understand what they were doing . Excellent work I’m very pleased.

Garbage disposal installationWater heater installation+ Quality
KeniseLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Julian and Jordan did an excellent job. Both were very professional . I would definitely recommend to friends and family. Thanks for a job well done. Signed, K & K Hicks

Faucet installationWater heater installation+ Responsiveness+ Quality+ Professionalism
Bill1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Very Courteous, Kind, Quick service and response, Highly recommend them

Toilet installationWater heater installationWater heater repair+ Responsiveness+ Punctuality+ Quality
Amber1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Professional, knowledgeable, efficient, dependable and FAST! Great experience and thankful for Jim getting us taken care of the very next day!

Water heater installation+ Responsiveness+ Punctuality+ Quality
Santos1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Julián and Paul did a great job and we’re very responsive. I would highly recommended them to anyone looking for a plumber.

Water heater installation+ Responsiveness+ Punctuality+ Quality
Tony8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Quick to respond. Gave me updates as information was learned.

Water heater installation+ Responsiveness+ Professionalism
CharlesLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Had Jim and Joel replace our water heater and vanity and they did a wonderful job. Very professional and great work. Highly recommended.

Faucet installationWater heater installation+ Responsiveness+ Punctuality+ Quality
Angela4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Jim and Joel did a wonderful job quickly getting me up and running. They’re quality was superb and they certainly left the area cleaner than they found it. I truly appreciate how they fit me in when I have an unexpected event happen. Great job guys!

Water heater installation+ Responsiveness+ Quality+ Professionalism
Hazel5 years ago★★★★★

Rating only, no written review.

Water heater installation+ Responsiveness+ Punctuality+ Professionalism

Price

$453+33% vs typical garbage disposal repair

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 39%Reasonable 58%Overpriced 0%Not sure 3%

Jobs customers hired them for

JobReviewsCategory typical
Drain cleaning92$39–$295
Plumbing pipe repair87$248–$1.2k
Plumbing leak detection46$54–$520
Toilet repair44$166–$480
Sewer cleaning42$161–$493
Faucet installation36$340–$755
Plumbing leak repair34$216–$988
Sewer repair31$239–$2.1k

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