Analyzing 8,120,1708.1M ReviewsFor 22,94822.9K Experts

Experts Reviews · Company report
Best Plumbing logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%94+51.3Reliability 24%89+21.6Value 14%100+14.1Replies to reviews 7%22+1.6Experts Score= 89Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.89SCORE

Best Plumbing

Dearborn, MI · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #9Position by Experts Score among all companies we track in this category. of 20 garbage disposal repair · 4.9★ from 1,055 Google reviews

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Report card

Percentile vs other garbage disposal repair (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Best Plumbing is better than 94% of garbage disposal repair.A
94
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Best Plumbing is better than 89% of garbage disposal repair.A
89
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Best Plumbing is better than 100% of garbage disposal repair.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Best Plumbing is better than 100% of garbage disposal repair.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Best Plumbing is better than 100% of garbage disposal repair.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Best Plumbing is better than 22% of garbage disposal repair.D
22

Reviews for your job

Customers hired Best Plumbing for 8 kinds of job.

Best Plumbing for water heater repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.4
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$57–$567
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 72/100.How Job match is calculatedBuilt only from reviews Google tagged “Water heater repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#8 / 14

All 4 Google reviews tagged “Water heater repair”

D7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

NEW REVIEW March 2026: Just had Best Plumbing out here today to replace broken garbage disposal. Brian's company *is* THE BEST; from customer service on the phone and tech Erion came out and did great work. THANK YOU FOR ANOTHER GREAT JOB! -------------------------------- REVIEW LAST YEAR, 2023 - Best Plumbing lived…

Water heater installationWater heater repair+ Responsiveness+ Punctuality+ Quality
Kristin4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

These guys were great. I had them come out to give us an estimate. Ended up being about half the cost of what were quoted by another big name company. Joel and Sheldon very friendly and professional. They explained everything before they did the work, and they made sure everything was working properly before they left.

Plumbing pipe repairWater heater repair
Mary6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Helped with my gas line on my dryer and repaired a gas line and valve to hot water heater.

Plumbing leak repairPlumbing pipe repairWater heater repair+ Professionalism
Bill1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Very Courteous, Kind, Quick service and response, Highly recommend them

Toilet installationWater heater installationWater heater repair+ Responsiveness+ Punctuality+ Quality

Price

$453+33% vs typical garbage disposal repair

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 39%Reasonable 58%Overpriced 0%Not sure 3%

Jobs customers hired them for

JobReviewsCategory typical
Drain cleaning92$39–$295
Plumbing pipe repair87$248–$1.2k
Plumbing leak detection46$54–$520
Toilet repair44$166–$480
Sewer cleaning42$161–$493
Faucet installation36$340–$755
Plumbing leak repair34$216–$988
Sewer repair31$239–$2.1k

Compare with

DW Drain Cleaning logoDW Drain CleaningExperts Score 98Dearborn · 5.00★Burton's Plumbing & Heating logoBurton's Plumbing & HeatingExperts Score 90Dearborn · 4.91★Lane Plumbing IncExperts Score 87Dearborn · 4.87★