Analyzing 8,129,9238.1M ReviewsFor 22,98223K Experts

Experts Reviews · Company report
Better Way Pest Control logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%95+51.8Reliability 24%95+23Value 14%100+14.1Replies to reviews 7%41+2.9Craft & service penalty82−1.8Experts Score= 90Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.90SCORE

Better Way Pest Control

Decatur, AL · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #71Position by Experts Score among all companies we track in this category. of 109 flea exterminators · 4.9★ from 180 Google reviews

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Report card

Percentile vs other flea exterminators (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Better Way Pest Control is better than 95% of flea exterminators.A
95
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Better Way Pest Control is better than 95% of flea exterminators.A
95
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Better Way Pest Control is better than 82% of flea exterminators.A
82
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Better Way Pest Control is better than 100% of flea exterminators.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Better Way Pest Control is better than 100% of flea exterminators.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Better Way Pest Control is better than 41% of flea exterminators.C
41

Reviews for your job

Customers hired Better Way Pest Control for 8 kinds of job.

Better Way Pest Control for termite inspection

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.9
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$80–100
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$71–$214
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 79/100.How Job match is calculatedBuilt only from reviews Google tagged “Termite inspection”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#40 / 68
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 9 Google reviews tagged “Termite inspection”

John7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Always good service with a smile!

Paid $80–100Reasonable priceTermite inspection
Gail6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 11 months ago★★★★★

Parker called to inform us that our three month inspection was due to be done the following day. Parker came and did the inspection, sent us the results and our normal statement. Better Way was prompt, thorough and speedy as they usually are. Thanks for such good service.

Paid $80–100Great priceTermite inspection
Debbie7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Parker is very knowledgeable, efficient, fast, and friendly. He is always willing to help.

Reasonable priceTermite inspectionTermite exterminationAnt extermination
KatrinaLocal Guide · 78 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

This is by far the best pest services I have ever used. We use them at our home and at our office. They always let you know that they are coming the next day. Anytime I have called him with an issue he comes right out the next day. Very happy with Better Way and I highly recommend them!

Bug & insect exterminationMosquito exterminationRodent extermination+ Responsiveness+ Punctuality+ Quality
Michael6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

As always, Junior from Better Way contacted me by phone asking if it was a good day to come do our inspection. I gave him permission to come by and would let my husband know he was coming to get the inspection completed. Junior has always been very prompt, courteous and completes our inspection in a timely manner. Great job and thanks so much!

Termite inspection+ Responsiveness+ Punctuality+ Quality
Kristy8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Junior was very informative and walked me thru the whole process.

Termite inspectionTermite extermination+ Responsiveness+ Punctuality+ Quality
Tammy10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Our technician gave us a call the day before which I thought was helpful and courteous!

General pest inspectionTermite inspection+ Responsiveness+ Punctuality+ Quality
Dakota3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Love this company, unmatched service, unmatched results, unmatched rates even, Trenton and the other technicians are awesome. Way better than any of the other companies around here, It’s like it’s too good to be true.

Ant exterminationBug & insect exterminationHornet & wasp extermination+ Responsiveness+ Punctuality+ Quality
Dr.6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 years ago★★★★★

I could not be more satisfied with the professionalism and service Better Way Pest Control provides. I definitely recommend their services.

Ant exterminationBee exterminationCockroach extermination

Price

$85-18% vs typical flea exterminators

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 50%Reasonable 50%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
General pest inspection20$58–$133
Ant extermination15$63–$191
Bug & insect extermination11$58–$131
Termite inspection9$71–$214
Cockroach extermination9$66–$214
Rodent extermination9$73–$246
Spider extermination8$56–$136
Mosquito extermination7$63–$101

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