Experts Reviews · Company report
How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%83+45.3Reliability 24%79+19.2Value 14%90+12.7Replies to reviews 7%86+6.1Experts Score= 83Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.83SCORE
Beyond Pets Animal Hospital & Urgent Care - formerly Town & Country Vet
Marietta, GA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #55Position by Experts Score among all companies we track in this category. of 100 pet grooming · 4.8★ from 649 Google reviews
Report card
Percentile vs other pet grooming (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and value; weakest: reliability.
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Beyond Pets Animal Hospital & Urgent Care - formerly Town & Country Vet is better than 83% of pet grooming.A
83
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Beyond Pets Animal Hospital & Urgent Care - formerly Town & Country Vet is better than 79% of pet grooming.B
79
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Beyond Pets Animal Hospital & Urgent Care - formerly Town & Country Vet is better than —% of pet grooming.–
—
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Beyond Pets Animal Hospital & Urgent Care - formerly Town & Country Vet is better than 90% of pet grooming.A
90
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Beyond Pets Animal Hospital & Urgent Care - formerly Town & Country Vet is better than 100% of pet grooming.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Beyond Pets Animal Hospital & Urgent Care - formerly Town & Country Vet is better than 86% of pet grooming.A
86
Reviews for your job
Customers hired Beyond Pets Animal Hospital & Urgent Care - formerly Town & Country Vet for 8 kinds of job.
Beyond Pets Animal Hospital & Urgent Care - formerly Town & Country Vet for cat ear cleaning
Clear ✕Jobs reviewedHow many Google reviews are tagged with this job.4
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 75/100.How Job match is calculatedBuilt only from reviews Google tagged “Cat ear cleaning”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#5 / 6
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%
All 4 Google reviews tagged “Cat ear cleaning”
TimLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★
As always, everyone was very nice and friendly Thanks! Tim C
Dog groomingDog bathing and blow dryCat ear cleaning
TLocal Guide · 42 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★
Very sweet and attentive staff, they were able to set me up with an appointment ASAP to bring in a new pet/patient. Super understanding of people's budget and ability to pay too
Great priceCat ear cleaningService not listed
Stephanie4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★
They were able to squeeze us in on a Saturday and took great care of my baby, Nip, who had an ear infection. We are very appreciative of everyone that got her feeling much better!
Great priceCat ear cleaning
Sydney5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★
Awesome service as usual! Alain and Sinclair were especially great at calming both me and my cat during our visit. They were very knowledgable and were able to answer all my questions
Reasonable priceCat ear cleaningCat nail trimming
Price
Not enough reviews with a price yet.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Great price 26%Reasonable 68%Overpriced 2%Not sure 4%
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Dog anal gland expression | 19 | — |
| Dog nail trimming | 19 | — |
| Dog grooming | 17 | — |
| Dog ear cleaning | 16 | — |
| Dog boarding | 14 | — |
| Dog full service grooming | 14 | — |
| Dog flea and tick treatment | 10 | — |
| Dog bathing and blow dry | 8 | — |
