Analyzing 5,760,1035.8M ReviewsFor 15,83615.8K Experts

Experts Reviews · Company report
How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%83+45.3Reliability 24%79+19.2Value 14%90+12.7Replies to reviews 7%86+6.1Experts Score= 83Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.83SCORE

Beyond Pets Animal Hospital & Urgent Care - formerly Town & Country Vet

Marietta, GA · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #55Position by Experts Score among all companies we track in this category. of 100 pet grooming · 4.8★ from 649 Google reviews

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Report card

Percentile vs other pet grooming (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and value; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Beyond Pets Animal Hospital & Urgent Care - formerly Town & Country Vet is better than 83% of pet grooming.A
83
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Beyond Pets Animal Hospital & Urgent Care - formerly Town & Country Vet is better than 79% of pet grooming.B
79
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Beyond Pets Animal Hospital & Urgent Care - formerly Town & Country Vet is better than —% of pet grooming.–
—
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Beyond Pets Animal Hospital & Urgent Care - formerly Town & Country Vet is better than 90% of pet grooming.A
90
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Beyond Pets Animal Hospital & Urgent Care - formerly Town & Country Vet is better than 100% of pet grooming.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Beyond Pets Animal Hospital & Urgent Care - formerly Town & Country Vet is better than 86% of pet grooming.A
86

Reviews for your job

Customers hired Beyond Pets Animal Hospital & Urgent Care - formerly Town & Country Vet for 8 kinds of job.

Beyond Pets Animal Hospital & Urgent Care - formerly Town & Country Vet for dog flea and tick treatment

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.10
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.90
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 80/100.How Job match is calculatedBuilt only from reviews Google tagged “Dog flea and tick treatment”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#2 / 5
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 10 Google reviews tagged “Dog flea and tick treatment”

Mary4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

I have been taking my dog Maggie Mae to Beyond Pets for about 4years now. They are beyond amazing. They work great with busy schedules, anxious pet parents and just overall warmth within their community. I have never had any issues or concerns with the staff or the care. Every dog matters and is in wonderful care.…

Great priceDog ear cleaningDog anal gland expressionDog grooming
Roger1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

I have been having all my pets' care done here at Beyond Pets for twenty-five years- when it was Town & Country Vet- and have always received excellent and comprehensive care. In fact, Tara at the front desk has been there for over twenty-seven years and does an amazing job!! In the last three years, I have met with…

Customer photo from Roger's review
Reasonable priceDog flea and tick treatmentDog nail trimmingService not listed
Debbie5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

I took my beagle for a check up and they were just awesome! The entire staff is very friendly and very attentive to my dog, Otis. He had ear infections and a hot spot and the nurse and doctor were SO amazing with him, they answered all my question during the appointment and it was a great!! Otis slept amazing last night!! I am very grateful to them

Reasonable priceDog ear cleaningDog anal gland expressionDog flea and tick treatment
Lakshmi1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★

Dr. Good is awesome.

Great priceDog flea and tick treatment
Patricia8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

The tech and staff are so very kind and friendly, not to mention very professional!! The vet was so thorough and patient for Leo, he is a little skittish. All my concerns were addressed and more, thank you to all! We have found a new place for his care .

Reasonable priceDog flea and tick treatmentService not listed
Troy8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

The Staff is Great and Friendly. I trust the service and people here; Luka loves it here too. Recommend bring your new puppy or Old Baby here.

Reasonable priceDog flea and tick treatmentDog full service grooming
Cynthia2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Rating only, no written review.

Reasonable priceDog flea and tick treatmentService not listed
Paola5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Rating only, no written review.

Reasonable priceDog anal gland expressionDog flea and tick treatmentService not listed
Zach3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Rating only, no written review.

Great priceDog boardingDog flea and tick treatmentDog full service grooming
SunniLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Rating only, no written review.

Great priceDog flea and tick treatment

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 26%Reasonable 68%Overpriced 2%Not sure 4%

Jobs customers hired them for

JobReviewsCategory typical
Dog anal gland expression19—
Dog nail trimming19—
Dog grooming17—
Dog ear cleaning16—
Dog boarding14—
Dog full service grooming14—
Dog flea and tick treatment10—
Dog bathing and blow dry8—

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