Experts Reviews · Company report
Beyond Wow Plumbing & Drains logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%79+43.1Reliability 24%53+12.8Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty96−0.4Momentum penalty54−4.6Experts Score= 72Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.72SCORE

Beyond Wow Plumbing & Drains

Round Rock, TX · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #21Position by Experts Score among all companies we track in this category. of 24 sump pump repair services · 4.9★ from 490 Google reviews

Report card

Percentile vs other sump pump repair services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and replies to reviews; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Beyond Wow Plumbing & Drains is better than 79% of sump pump repair services.B
79
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Beyond Wow Plumbing & Drains is better than 53% of sump pump repair services.C
53
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Beyond Wow Plumbing & Drains is better than 96% of sump pump repair services.A
96
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Beyond Wow Plumbing & Drains is better than 100% of sump pump repair services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Beyond Wow Plumbing & Drains is better than 54% of sump pump repair services.C
54
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Beyond Wow Plumbing & Drains is better than 100% of sump pump repair services.A
100

Reviews for your job

Customers hired Beyond Wow Plumbing & Drains for 8 kinds of job.

Beyond Wow Plumbing & Drains for plumbing leak detection

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.52
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.96
Usually paidThe price range customers picked most often for this job.—
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$228–$542
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 85/100.How Job match is calculatedBuilt only from reviews Google tagged “Plumbing leak detection”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#14 / 20
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 52 Google reviews tagged “Plumbing leak detection” · showing 40

Z3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Jesse from Beyond Wow has just been a pleasure from the very start of our incident. Nobody is in a good place when they need to call a plumbing team, but when you do I hope you call Beyond Wow and get a man like Jesse to come out. 5 stars hands down, couldn’t recommend a better team to work with. His communication,…

Great priceToilet repairPlumbing leak detectionPlumbing pipe repair
jLocal Guide · 74 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

The plumber that came out, Zack, was super nice and detailed in explaining what to expect and how to fix it. Very fast service and exactly repaired.

Reasonable pricePlumbing leak detectionPlumbing pipe repair
Reid3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

David Dickey was very helpful and knowledgeable! Very happy we went with beyond wow.

Plumbing leak detection
Amy1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

Aurelio and Carson are amazing! They are both so professional and knowledgeable. I never felt rushed when I was asking questions and they always took their time to provide informative responses to address my questions and concerns. I would most definitely use S&D Plumbing again!

Plumbing leak detectionToilet installationWater heater installation+ Responsiveness+ Punctuality+ Quality
Viridiana5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

Christopher was awesome, super friendly and helpful. Would definitely book w/ S&D plumbing again!

Plumbing leak detection
Rich2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

Aurelio stayed with it until he identified 2 leaks. Persistent effective knowledgable professional.

Plumbing leak detection+ Responsiveness+ Punctuality+ Quality
Rosalind4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I called about a water leak. S&D was able to have someone come out the same day and not long after I called. The tech, Aurelio was very friendly and helpful, found the leak quick, and explained everything that needed to be done.

Plumbing leak detectionPlumbing leak repair+ Responsiveness+ Punctuality+ Quality
Kimberly4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Chris and Travis were awesome!

Plumbing leak detectionPlumbing pipe repairDrain cleaning+ Responsiveness+ Punctuality+ Quality
JoeLocal Guide · 51 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Esteban C was great. He thoroughly checked my plumbing for leaks and explained what he was doing and why.

Plumbing leak detectionService not listed+ Quality+ Professionalism+ Value
MLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I had my annual checkup with Kyle and his ride along Coach Cobb. And I must say for a plumbing visit it was very pleasant and informative. Not just having the work done but Kyle was happy to explain the process making sure I understood what he did and why. Coach Cobb is amazing with her questions and sharing her…

Plumbing leak detectionToilet repairService not listed+ Responsiveness+ Punctuality+ Quality
RobertLocal Guide · 128 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I called at 12 pm and they were out to see me by 2 pm! Great turn around, friendly staff, and professional. Esteban was very knowledgeable and managed to install the water expansion tank in under 45 mins. Loved the service. Would definitely use them in the future.

Plumbing leak detectionWater heater installation
Brian3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Called S&D about about a water leak in our front yard. They arrived less than an hour later. Ryan was extremely professional and efficient while repairing our leak in the 100 degree heat. We very much appreciate his hard work.

Plumbing leak detectionPlumbing leak repair+ Responsiveness+ Quality+ Professionalism
dvelagap2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

We’re able to complete the job

Plumbing leak detectionPlumbing leak repair+ Responsiveness+ Punctuality+ Professionalism
Steven3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Fast, friendly and professional service.

Plumbing leak detection+ Responsiveness+ Punctuality+ Quality
KristenLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

We worked with Angel. The company called about 30 min before arriving to let us know they are on their way. Angel showed up on time and was very professional and polite. He was able to clearly walk me through my options as well as answer all my questions. We will definitely be using this plumbing company again! ⭐️⭐️⭐️⭐️⭐️

Plumbing leak detectionPlumbing pipe repair+ Responsiveness+ Punctuality+ Quality
Valerie9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Yes, I am smiling! In a panic over a possible leak, I called S&D Plumbing and spoke with Krysten who immediately got me on the schedule for same day leak detection service. Jason and Esteban showed up and ran diagnostics on inbound and outbound water lines - confirming I did not have a water leak! So excited…

Plumbing leak detection+ Responsiveness+ Punctuality+ Professionalism
irmag13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Both Esteban and Jason were very professional and helpful. Highly recommend S&D Plumbing have used them several times and have always gotten good customer service!

Plumbing leak detectionWater heater installationFaucet repair+ Responsiveness+ Punctuality+ Quality
Andrew2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Everyone at S and D plumbing was awesome. Very helpful, friendly, professional and very informative. They responded to my needs so very promptly and gave me the answers I needed to retire my plumbing issues. Ryan was awesome. He found the problem and fixed it in a matter of hours. I would definitely use this…

Plumbing leak detectionPlumbing pipe repair+ Responsiveness+ Punctuality+ Quality
Tom4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Great crew, easy to work with!

Plumbing leak detection+ Responsiveness+ Quality
Jim5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★

Rather than using the technology they have to determine piping runs, they cut two holes in walls guessing where the line ran. Finally they got their pipe detector out and was able to cut a hole where the pipes came up. One tech was cutting hole in the wall in the garage. I witnessed him spitting onto the garage…

Plumbing leak detectionPlumbing leak repair
Beverly1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

The boys they sent out today were fantastic!

Plumbing leak detection+ Quality
Shannondoah7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Christopher and Aurelio came out to service our needs. They were on time, polite, knowledgeable, and went straight to the business of searching out our mystery leak. I knew within minutes of their arrival we were in good hands. They did a great job! Kristin was also professional and polite when i called to set an…

Plumbing leak detectionPlumbing leak repairPlumbing pipe repair+ Responsiveness+ Punctuality+ Quality
Chesley2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Jorge and Matt were great! They were courteous, kind, and helpful. I have had nothing but great service from S and D Plumbing. This was the second time I have used this service.

Plumbing leak detection+ Responsiveness+ Punctuality+ Quality
CatriciaLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Chris and Angel were amazing. Very knowledgeable and efficient. Zoe in customer service blew me away when I called in with my problem. She was courteous and responsive and got me on the schedule asap.

Plumbing leak detectionOutdoor plumbing system repairPlumbing pipe repair+ Responsiveness+ Punctuality+ Quality
Stacie3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

S and D Plumbing was able to come out to my home the next day. They were polite, nice and knowledgeable. They confirmed with us every step and made sure we were ok with the price every step of the way, which is great. No surprises at the end. They were able to fix the pipe leak to my house on the spot. It was…

Plumbing leak detection
Angela3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

First off, huge props to S&D plumbing for excellent customer service. I called worried about a water leak outside my house and needed urgent attention. They checked to find a plumber to come out same day- and immediately called me back to inspect my leak. Jorge was knowledgeable, very respectful, and responsive.…

Plumbing leak detectionPlumbing pipe repair+ Responsiveness+ Punctuality+ Quality
RLocal Guide · 46 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Technicians arrived and reviewed work to be accomplished. Work approval given and technicians proceeded with their tasks. Both technicians were professional, courteous, friendly, and accomplished the required work in an efficient and timely manner. In all, truly an 'Outstanding' job by 'Top Notch' technicians. I…

Plumbing leak detection+ Responsiveness+ Punctuality+ Quality
D.Local Guide · 68 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Great company, took care of us right away. And I SO appreciate that they came out to our house so fast. We will definitely use them again.

Plumbing leak detection+ Responsiveness+ Punctuality+ Quality
p.2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Great, professional.

Plumbing leak detection+ Responsiveness+ Punctuality+ Quality
Claire8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Melvin and his assistant started their day finding a tricky pipe leak in my house. I cannot emphasize enough how impressed I am with Melvin's knowledge and professionalism, and we truly appreciate how thorough he is and his excellent communication as he handled the issue. He and Travis saved the day. Thanks so much, y'all!

Plumbing leak detection+ Responsiveness+ Punctuality+ Quality
Lytza10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

We were so impressed by the customer service at S&D Plumbing and especially with Jorge Reyes & Alex. Jorge fit us in same day and took time to diagnose the issue, explain it thoroughly to me and come up with a solution. I was so thankful for the attention to detail and quick solution. I also appreciated the time…

Plumbing leak detectionDrain cleaning+ Responsiveness+ Punctuality+ Quality
marnow2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Quick and thorough service. Very professional team.

Plumbing leak detection+ Professionalism
Chad4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

So I had a slab leak in my house and was petrified of the solution. Was worried about having to dig up the foundation but Chris eased my tension by letting me know that all they had to do was reroute the water line. He knew almost immediately what was wrong and how it was to be fixed. Will use again in the future.

Plumbing leak detectionPlumbing pipe repairService not listed+ Responsiveness+ Punctuality+ Quality
Margaret4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

S&D Plumbing was very friendly, professional and thorough. I highly recommend this company.

Plumbing leak detection
Rynette2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Jason was very informative about out plumbing issue and I look forward to having them do future work on our repairs.

Plumbing leak detectionService not listed
kevin12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

We had pipes burst due to the freeze and S&D plumbing was not only quick to respond but did a phenomenal job. S&D was referred to us by our neighbors and we couldn’t be happier with the service provided.

Plumbing leak detectionFaucet installationFaucet repair
Michele2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

The crew came out, assessed the situation, found the leak and repaired it efficiently. They were friendly and knowledgeable. I know plumbers have been running ragged after the winter storm so their service was much appreciated since I'm sure they must be tired. Super happy to have running water again.

Plumbing leak detection+ Responsiveness+ Professionalism
Lela13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

S&D responded quickly and ably determined the problem. They are always polite and efficient. I use them for all of the properties I manage.

Plumbing leak detection
Amanda2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Have used S&D for 12 years for all plumbing needs. Great service and workmanship. Office staff is great too. Highly recommend.

Plumbing leak detectionFaucet installationGarbage disposal installation+ Responsiveness+ Punctuality+ Quality
MicheleLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

Rating only, no written review.

Plumbing leak detectionPlumbing pipe repair+ Responsiveness+ Punctuality+ Quality

Show more plumbing leak detection reviews (12 more) →

Price

$898+88% vs typical sump pump repair services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 29%Reasonable 47%Overpriced 6%Not sure 18%

Jobs customers hired them for

JobReviewsCategory typical
Plumbing leak detection52$228–$542
Drain cleaning47$248–$493
Plumbing pipe repair43$278–$1.2k
Toilet repair37$248–$559
Water heater installation27$1.2k–$2.8k
Faucet repair27$228–$645
Water heater repair23$246–$706
Plumbing leak repair22$251–$654

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