Experts Reviews · Company report
Beyond Wow Plumbing & Drains logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%79+43.1Reliability 24%53+12.8Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty96−0.4Momentum penalty54−4.6Experts Score= 72Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.72SCORE

Beyond Wow Plumbing & Drains

Round Rock, TX · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #21Position by Experts Score among all companies we track in this category. of 24 sump pump repair services · 4.9★ from 490 Google reviews

Report card

Percentile vs other sump pump repair services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and replies to reviews; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Beyond Wow Plumbing & Drains is better than 79% of sump pump repair services.B
79
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Beyond Wow Plumbing & Drains is better than 53% of sump pump repair services.C
53
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Beyond Wow Plumbing & Drains is better than 96% of sump pump repair services.A
96
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Beyond Wow Plumbing & Drains is better than 100% of sump pump repair services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Beyond Wow Plumbing & Drains is better than 54% of sump pump repair services.C
54
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Beyond Wow Plumbing & Drains is better than 100% of sump pump repair services.A
100

Reviews for your job

Customers hired Beyond Wow Plumbing & Drains for 8 kinds of job.

Beyond Wow Plumbing & Drains for plumbing pipe repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.43
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$278–$1.2k
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 86/100.How Job match is calculatedBuilt only from reviews Google tagged “Plumbing pipe repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#11 / 20
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 43 Google reviews tagged “Plumbing pipe repair”

Z3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Jesse from Beyond Wow has just been a pleasure from the very start of our incident. Nobody is in a good place when they need to call a plumbing team, but when you do I hope you call Beyond Wow and get a man like Jesse to come out. 5 stars hands down, couldn’t recommend a better team to work with. His communication,…

Great priceToilet repairPlumbing leak detectionPlumbing pipe repair
Bryan13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Mike B. came out promptly did a phenomenal job installing a needed customer shutoff valve and pressure reducer, and identified other issues needing attention. Great work, reasonable pricing, and prompt professional service.

Reasonable pricePlumbing pipe repairOutdoor plumbing system repair
jLocal Guide · 74 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

The plumber that came out, Zack, was super nice and detailed in explaining what to expect and how to fix it. Very fast service and exactly repaired.

Reasonable pricePlumbing leak detectionPlumbing pipe repair
Billy2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Great experience with Andrew!

Plumbing pipe repairFaucet repair
Kimberly4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Chris and Travis were awesome!

Plumbing leak detectionPlumbing pipe repairDrain cleaning+ Responsiveness+ Punctuality+ Quality
joshuaLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Esteban was a great professional plumber!! Knows his stuff and has a wealth of knowledge. This family owned business is blessed to have him in their team.

Plumbing leak repairPlumbing pipe repair+ Responsiveness+ Punctuality+ Quality
Michelle15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I called for a water leak on Sunday. S and D called Monday morning and dispatched Esteban to me Monday afternoon. Esteban provided a quick diagnosis of the issue and provided both short and long term solutions. Choosing the long term solution, Esteban completed the work quickly. He was very considerate and…

Plumbing pipe repair+ Responsiveness+ Punctuality+ Quality
will12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

We have been using S&D for the past 3 or so years. They've replaced our water heater and repaired pipes. They are timely and professional. Last Christmas they fixed a burst pipe same-day. Most recently Esteban was out and he was super helpful, providing us with a lot of information about our older home. We…

Water heater installationPlumbing pipe repairDrain cleaning+ Responsiveness+ Punctuality+ Professionalism
KristenLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

We worked with Angel. The company called about 30 min before arriving to let us know they are on their way. Angel showed up on time and was very professional and polite. He was able to clearly walk me through my options as well as answer all my questions. We will definitely be using this plumbing company again! ⭐️⭐️⭐️⭐️⭐️

Plumbing leak detectionPlumbing pipe repair+ Responsiveness+ Punctuality+ Quality
Dee1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

My technician was Nicholas S. He was awesome very informative very friendly and fast. I will definitely use this service in the future and would highly recommend them.

Plumbing pipe repairSewer repair+ Responsiveness+ Punctuality+ Quality
Kelsea9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Angel and his crew were extremely nice and very professional!

Outdoor plumbing system repairPlumbing pipe repair+ Responsiveness+ Punctuality+ Quality
Ted2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Nick did excellent job adding pressure control valve, reducing city pressure of over 100 lb to 65. He checked all plumbing for leaks. Very happy with their service.

Plumbing pipe repair+ Responsiveness+ Punctuality+ Quality
Andrew2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Everyone at S and D plumbing was awesome. Very helpful, friendly, professional and very informative. They responded to my needs so very promptly and gave me the answers I needed to retire my plumbing issues. Ryan was awesome. He found the problem and fixed it in a matter of hours. I would definitely use this…

Plumbing leak detectionPlumbing pipe repair+ Responsiveness+ Punctuality+ Quality
Michael15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Excellent as always. Been calling them since 2016 and they always respond promptly. High quality work and great staff.

Plumbing pipe repair+ Responsiveness+ Quality+ Professionalism
Debbie11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

We have used this plumbing co for years. Always have had excellent service.

Faucet installationGarbage disposal installationToilet installation+ Responsiveness+ Punctuality+ Quality
Chris9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Very quick and friendly responses. Stayed late to fix the issue, and didn’t fuss doing so. Professional and good quality work. Recommended!

Plumbing pipe repair+ Responsiveness+ Quality+ Professionalism
MarcLocal Guide · 34 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Great service! This is the third time I’ve used S&D plumbing. Lorenzo was friendly and efficient! Great job. Will definitely use in the future! Thanks

Plumbing pipe repair+ Responsiveness+ Punctuality+ Quality
JWLocal Guide · 10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

The crew were very competent, knowledgeable, and efficient and they worked hard to complete the repiping of our home in an expeditious and on-time repair/installation. In addition they were very pleasant to work with. Crew Members: Esteban, Team Lead Nate Patrick

Plumbing pipe repair+ Responsiveness+ Quality+ Professionalism
David5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Christopher and Aurelio were dispatched to help us locate a leak in our water main line that was unfortunately on our side of the property. I will give kudos to City of Round Rock for coming out to clear the clean-out, as well as our neighbor's, when shutting off the main. I had a glowing recommendation from a…

Plumbing leak repairPlumbing pipe repair+ Responsiveness+ Punctuality+ Quality
Shannondoah7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Christopher and Aurelio came out to service our needs. They were on time, polite, knowledgeable, and went straight to the business of searching out our mystery leak. I knew within minutes of their arrival we were in good hands. They did a great job! Kristin was also professional and polite when i called to set an…

Plumbing leak detectionPlumbing leak repairPlumbing pipe repair+ Responsiveness+ Punctuality+ Quality
CatriciaLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Chris and Angel were amazing. Very knowledgeable and efficient. Zoe in customer service blew me away when I called in with my problem. She was courteous and responsive and got me on the schedule asap.

Plumbing leak detectionOutdoor plumbing system repairPlumbing pipe repair+ Responsiveness+ Punctuality+ Quality
Chris7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Called at 5pm on Mon and had technician at the house 9am Tues morning. Great communication and Nick, the technician, was super professional and offered a quick solution after trouble shooting. We went from no water in the house to fully repaired and operating in less than 24 hours!! Thanks for a great experience and great service by S+D and Nick!!

Faucet repairPlumbing pipe repair+ Responsiveness+ Punctuality+ Quality
Derek4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Excellent service. Knowledge plumbers. Will be my go to for any future issues.

Plumbing pipe repair
Angela3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

First off, huge props to S&D plumbing for excellent customer service. I called worried about a water leak outside my house and needed urgent attention. They checked to find a plumber to come out same day- and immediately called me back to inspect my leak. Jorge was knowledgeable, very respectful, and responsive.…

Plumbing leak detectionPlumbing pipe repair+ Responsiveness+ Punctuality+ Quality
Marika8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

I cannot say enough good things about this company. Their professionalism, communication, transparency and thoroughness before and after the job was impeccable!! Nick, Ryan and Jorge were all great and I will absolutely call S&D Plumbing the next time we have a plumbing issue. They will get the job done right!

Plumbing pipe repair
Chad4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

So I had a slab leak in my house and was petrified of the solution. Was worried about having to dig up the foundation but Chris eased my tension by letting me know that all they had to do was reroute the water line. He knew almost immediately what was wrong and how it was to be fixed. Will use again in the future.

Plumbing leak detectionPlumbing pipe repairService not listed+ Responsiveness+ Punctuality+ Quality
F3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Conducted water quality check

Plumbing pipe repairService not listed+ Responsiveness+ Quality+ Professionalism
Mel2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

S&D Plumbing returned for follow up work. They worked for hours and hours getting the job done in one day. Great service, and they explained every step and how to manage our situation so there are no problems in the future. Love the service....

Water heater installationPlumbing pipe repairShower repair
kevin12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

We had pipes burst due to the freeze and S&D plumbing was not only quick to respond but did a phenomenal job. S&D was referred to us by our neighbors and we couldn’t be happier with the service provided.

Plumbing leak detectionFaucet installationFaucet repair
pat2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

When we told them we couldn’t afford something they worked to help us to get what we needed. Much appreciated!!

Plumbing pipe repair+ Punctuality
JAMES1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Excellent service, the service Tech very friendly and courteous did a great job. I highly recommend S&D plumbing.

Plumbing pipe repair+ Responsiveness+ Quality+ Professionalism
Lauren1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

I requested Clarance because of previous work that he has done for us. Best of the best!

Outdoor plumbing system repairPlumbing pipe repairSewer repair+ Responsiveness+ Punctuality+ Quality
Amanda2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Have used S&D for 12 years for all plumbing needs. Great service and workmanship. Office staff is great too. Highly recommend.

Plumbing leak detectionFaucet installationGarbage disposal installation+ Responsiveness+ Punctuality+ Quality
Terrry1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Super impressed with my experience from start to finish. The customer service when making the appointment was excellent. She listen and was able to send someone out same d as y within an hour! Jess was very helpful and provided me with a explanation of what he was going to door. He also made a great suggestion on…

Plumbing pipe repair
ShawnaLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Happy with the services S&D provided! Contacting them couldn't have been easier as I could do it all online. My tech, Nick Salazar, was professional and made sure I understood everything that was going on every step of the way. They were able to come out and fix my leaking pipe in my front yard next day (it was…

Plumbing pipe repair+ Quality+ Professionalism
MicheleLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

Rating only, no written review.

Plumbing leak detectionPlumbing pipe repair+ Responsiveness+ Punctuality+ Quality
Susie4 years ago★★★★★

Rating only, no written review.

Plumbing pipe repairService not listed+ Professionalism
Tom13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

Rating only, no written review.

Faucet installationGarbage disposal repairPlumbing pipe repair+ Responsiveness+ Quality
LisaLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Plumbing leak detectionToilet installationFaucet repair
LdLocal Guide · 21 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Plumbing pipe repair+ Responsiveness+ Punctuality+ Quality
MarlonLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Plumbing pipe repair+ Responsiveness+ Quality+ Professionalism
Jacob3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Rating only, no written review.

Plumbing leak detectionPlumbing pipe repair+ Responsiveness+ Quality+ Professionalism
Tyler1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Rating only, no written review.

Plumbing pipe repair+ Responsiveness+ Punctuality+ Quality

Price

$898+88% vs typical sump pump repair services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 29%Reasonable 47%Overpriced 6%Not sure 18%

Jobs customers hired them for

JobReviewsCategory typical
Plumbing leak detection52$228–$542
Drain cleaning47$248–$493
Plumbing pipe repair43$278–$1.2k
Toilet repair37$248–$559
Water heater installation27$1.2k–$2.8k
Faucet repair27$228–$645
Water heater repair23$246–$706
Plumbing leak repair22$251–$654

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