Experts Reviews · Company report
How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%79+43.1Reliability 24%53+12.8Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty96−0.4Momentum penalty54−4.6Experts Score= 72Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.72SCOREBeyond Wow Plumbing & Drains
Round Rock, TX · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #21Position by Experts Score among all companies we track in this category. of 24 sump pump repair services · 4.9★ from 490 Google reviews
Report card
Percentile vs other sump pump repair services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and replies to reviews; weakest: reliability.
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Beyond Wow Plumbing & Drains is better than 79% of sump pump repair services.B
79
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Beyond Wow Plumbing & Drains is better than 53% of sump pump repair services.C
53
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Beyond Wow Plumbing & Drains is better than 96% of sump pump repair services.A
96
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Beyond Wow Plumbing & Drains is better than 100% of sump pump repair services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Beyond Wow Plumbing & Drains is better than 54% of sump pump repair services.C
54
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Beyond Wow Plumbing & Drains is better than 100% of sump pump repair services.A
100
Reviews for your job
Customers hired Beyond Wow Plumbing & Drains for 8 kinds of job.
Beyond Wow Plumbing & Drains for shower installation
Clear ✕Jobs reviewedHow many Google reviews are tagged with this job.5
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.80
Usually paidThe price range customers picked most often for this job.$1,600–1,800
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$295–$1.2k
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 73/100.How Job match is calculatedBuilt only from reviews Google tagged “Shower installation”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#13 / 15
All 5 Google reviews tagged “Shower installation”
jon3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★
Mike was wonderful, efficient, and timely.
Paid $1,600–1,800Reasonable priceToilet repairShower installation
Ann4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★
Very professional and clean workers. I'm a satisfied with the work.
Shower installation
Amanda2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★
Have used S&D for 12 years for all plumbing needs. Great service and workmanship. Office staff is great too. Highly recommend.
Plumbing leak detectionFaucet installationGarbage disposal installation+ Responsiveness+ Punctuality+ Quality
Beth9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★
Rating only, no written review.
Shower installation+ Professionalism
Gary6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★
Rating only, no written review.
Shower installation+ Professionalism
Price
$898+88% vs typical sump pump repair services
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Great price 29%Reasonable 47%Overpriced 6%Not sure 18%
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Plumbing leak detection | 52 | $228–$542 |
| Drain cleaning | 47 | $248–$493 |
| Plumbing pipe repair | 43 | $278–$1.2k |
| Toilet repair | 37 | $248–$559 |
| Water heater installation | 27 | $1.2k–$2.8k |
| Faucet repair | 27 | $228–$645 |
| Water heater repair | 23 | $246–$706 |
| Plumbing leak repair | 22 | $251–$654 |
