Experts Reviews · Company report
Beyond Wow Plumbing & Drains logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%79+43.1Reliability 24%53+12.8Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty96−0.4Momentum penalty54−4.6Experts Score= 72Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.72SCORE

Beyond Wow Plumbing & Drains

Round Rock, TX · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #21Position by Experts Score among all companies we track in this category. of 24 sump pump repair services · 4.9★ from 490 Google reviews

Report card

Percentile vs other sump pump repair services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and replies to reviews; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Beyond Wow Plumbing & Drains is better than 79% of sump pump repair services.B
79
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Beyond Wow Plumbing & Drains is better than 53% of sump pump repair services.C
53
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Beyond Wow Plumbing & Drains is better than 96% of sump pump repair services.A
96
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Beyond Wow Plumbing & Drains is better than 100% of sump pump repair services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Beyond Wow Plumbing & Drains is better than 54% of sump pump repair services.C
54
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Beyond Wow Plumbing & Drains is better than 100% of sump pump repair services.A
100

Reviews for your job

Customers hired Beyond Wow Plumbing & Drains for 8 kinds of job.

Beyond Wow Plumbing & Drains for toilet installation

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.20
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$463–$1.2k
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 86/100.How Job match is calculatedBuilt only from reviews Google tagged “Toilet installation”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#10 / 17

All 20 Google reviews tagged “Toilet installation”

Amy1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

Aurelio and Carson are amazing! They are both so professional and knowledgeable. I never felt rushed when I was asking questions and they always took their time to provide informative responses to address my questions and concerns. I would most definitely use S&D Plumbing again!

Plumbing leak detectionToilet installationWater heater installation+ Responsiveness+ Punctuality+ Quality
JaimeLocal Guide · 9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Great guys, great work. 👍🏻

Toilet installationToilet repair+ Responsiveness+ Punctuality+ Quality
Natalie3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Esteban was super friendly, clearly explained what all needed to happen to get our toilet and sink up and running, and completed the work quickly!

Faucet installationToilet installation+ Responsiveness+ Punctuality+ Quality
Melinda5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

S&D came out promptly to help with our plumbing needs. Nick and Musa worked hard to get our plumbing done. They explained what needed to be done and gave us options. We were very happy with their work. Now when we have plumbing needs we have a plumber we trust to call.

Faucet installationToilet installation+ Responsiveness+ Punctuality+ Quality
shuhua7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

They really make you smile at the end. Few times of service with Nicholas, really love him, he is very patient, positive attitude, knowledgeable . The best is he doesn’t push you to buy the service after he has explained all detailed .

Faucet installationToilet installation+ Responsiveness+ Punctuality+ Quality
Debbie11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

We have used this plumbing co for years. Always have had excellent service.

Faucet installationGarbage disposal installationToilet installation+ Responsiveness+ Punctuality+ Quality
Robert/TracyLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I have been using S & D Plumbing for years. They have done several jobs for me including toilet and hot water heater replacement. All of the technicians have been totally professional and friendly which does help. Wanted to give a shout out and kudos to Nicholas Salazar for his knowledge and advice on how to drain…

Toilet installationOutdoor plumbing system repairWater tank repair
Bob11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Raul came out on time and stayed late into the evening to repair my broken toilet flange. They did a really good job on the repair. Also they kept the area clean as they worked. I am really happy with the job that was done. I would recommend Raul and Travis for any plumbing job you have.

Toilet installationSewer repair+ Quality
Bob10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 years ago★★★★★

I have used this company before and was happy with the work done and the value. I was just as pleased this time.

Toilet installationService not listed+ Responsiveness+ Quality+ Value
Elizabeth1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

The gentlemen that came in to install my toilet were awesome. They were well masked, quick, courteous, clean and had awesome attitudes.They were informative and made recommendations. I would highly recommend this company to anyone in need of a plumbing service.

Toilet installation+ Responsiveness+ Punctuality+ Quality
Linda7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Chris and Travis were kind and respectful, easy to talk too and a pleasure to work with.

Faucet installationToilet installationFaucet repair+ Responsiveness+ Quality+ Professionalism
Nora3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Jason, Lorenzo, & Nick came and installed new toilets in our home. They were all very courteous & explained the details of the project before, during, and upon completion. They were punctual & did the work quickly & at a good price. We are happy with the work done and the entire crew. Thanks S&D Plumbing.

Toilet installationToilet repair+ Responsiveness+ Punctuality+ Quality
Amanda2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Have used S&D for 12 years for all plumbing needs. Great service and workmanship. Office staff is great too. Highly recommend.

Plumbing leak detectionFaucet installationGarbage disposal installation+ Responsiveness+ Punctuality+ Quality
RachaelLocal Guide · 3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Excellent service!

Toilet installation+ Responsiveness+ Punctuality+ Professionalism
BillLocal Guide · 29 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Rating only, no written review.

Toilet repairToilet installationWater heater repair
Patrice11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

Toilet installation+ Responsiveness+ Punctuality+ Quality
Angela2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Toilet installationFaucet repairDrain cleaning+ Responsiveness+ Punctuality+ Quality
C.Local Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Toilet installationToilet repair+ Responsiveness+ Punctuality+ Quality
LisaLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Plumbing leak detectionToilet installationFaucet repair
Pam6 years ago★★★★★

Rating only, no written review.

Toilet installationDrain cleaning

Price

$898+88% vs typical sump pump repair services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 29%Reasonable 47%Overpriced 6%Not sure 18%

Jobs customers hired them for

JobReviewsCategory typical
Plumbing leak detection52$228–$542
Drain cleaning47$248–$493
Plumbing pipe repair43$278–$1.2k
Toilet repair37$248–$559
Water heater installation27$1.2k–$2.8k
Faucet repair27$228–$645
Water heater repair23$246–$706
Plumbing leak repair22$251–$654

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