Experts Reviews · Company report
Beyond Wow Plumbing & Drains logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%79+43.1Reliability 24%53+12.8Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty96−0.4Momentum penalty54−4.6Experts Score= 72Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.72SCORE

Beyond Wow Plumbing & Drains

Round Rock, TX · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #21Position by Experts Score among all companies we track in this category. of 24 sump pump repair services · 4.9★ from 490 Google reviews

Report card

Percentile vs other sump pump repair services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and replies to reviews; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Beyond Wow Plumbing & Drains is better than 79% of sump pump repair services.B
79
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Beyond Wow Plumbing & Drains is better than 53% of sump pump repair services.C
53
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Beyond Wow Plumbing & Drains is better than 96% of sump pump repair services.A
96
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Beyond Wow Plumbing & Drains is better than 100% of sump pump repair services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Beyond Wow Plumbing & Drains is better than 54% of sump pump repair services.C
54
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Beyond Wow Plumbing & Drains is better than 100% of sump pump repair services.A
100

Reviews for your job

Customers hired Beyond Wow Plumbing & Drains for 8 kinds of job.

Beyond Wow Plumbing & Drains for toilet repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.37
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.95
Usually paidThe price range customers picked most often for this job.$1,600–1,800
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$248–$559
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 81/100.How Job match is calculatedBuilt only from reviews Google tagged “Toilet repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#16 / 19
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 37 Google reviews tagged “Toilet repair” · showing 20

Z3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Jesse from Beyond Wow has just been a pleasure from the very start of our incident. Nobody is in a good place when they need to call a plumbing team, but when you do I hope you call Beyond Wow and get a man like Jesse to come out. 5 stars hands down, couldn’t recommend a better team to work with. His communication,…

Great priceToilet repairPlumbing leak detectionPlumbing pipe repair
jon3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Mike was wonderful, efficient, and timely.

Paid $1,600–1,800Reasonable priceToilet repairShower installation
Lindsay3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Have had different folks from Beyond Wow help us out at our house on various different issues for the past several years and we always find that they provide helpful (and efficient!) service, and great tips that help us to hopefully minimize our need for “emergency” services in the future. Zen Gonzales was here…

Reasonable priceToilet repair
Alexander3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Zen was friendly, efficient and informative. I will recommend him for future work

Not sureToilet repair
Rebecca5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

David D. proved again that Beyond Wow (formerly S and D) is always on time, efficient, and successful.

Great priceToilet repair
Melissa2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Tyler was super helpful and informative. Thank you Tyler!

Toilet repair
Amy1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

Aurelio and Carson are amazing! They are both so professional and knowledgeable. I never felt rushed when I was asking questions and they always took their time to provide informative responses to address my questions and concerns. I would most definitely use S&D Plumbing again!

Plumbing leak detectionToilet installationWater heater installation+ Responsiveness+ Punctuality+ Quality
Elaine5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Kyle is professional and knowledgeable and had my problem fixed in no time. He was courteous and clean in his work. I also had the pleasure to work with Aurelio who also was knowledgeable and diligent in solving my problem. He continued to work all day until the problem was resolved successfully.

Garbage disposal repairToilet repairDrain cleaning+ Responsiveness+ Punctuality+ Quality
VereneaLocal Guide · 11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Thoroughly enjoyed having Travis doing work for me, flushing water heaters, checking all plumbing fixtures and repairing the flushing device in one commode tank. He is very professional and friendly.

Toilet repairService not listed+ Responsiveness+ Punctuality+ Quality
Jacqueline4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Aurelio and Diego did a wonderful job of diagnosing and repairing my plumbing problem. They worked quickly and expertly to get everything working right again. Both were very polite and very respectful of my home. I will call S & D the next time I have a plumbing problem.

Toilet repair+ Responsiveness+ Quality+ Professionalism
Melissa12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Estaban was very professional and polite. He solved our toilet’s issue with effective fix.

Toilet repair+ Responsiveness+ Punctuality+ Quality
Nicole6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I contacted S&D about a commode not working and thought they’d put me on their schedule for a week out. To my surprise they were able to come out same day. Esteban was the technician who arrived and immediately got to work diagnosing the problem. He communicated effectively, had everything he needed on-site to do…

Toilet repair+ Responsiveness+ Punctuality+ Quality
Tricia8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Kyle and Coy were awesome. They were thorough and answered all my questions. They fixed everything that needed fixing and gave me great follow up information.

Faucet installationGarbage disposal installationFaucet repair+ Responsiveness+ Quality+ Professionalism
SusanLocal Guide · 71 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I called them for a new toilet. They sent out Angel and I had one within a couple hours! Angel went above and beyond, even taking a look at some other problems I had. As a bonus I got to meet Shelli, S&Ds marketing gal. Both of them were just lovely. Thank you so much! Highly reccommend this company for all your plumbing needs.

Toilet repair+ Responsiveness+ Punctuality+ Quality
Billy1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Chris and Barrett were clean, nice and professional.

Toilet repair+ Punctuality+ Quality+ Professionalism
MLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I had my annual checkup with Kyle and his ride along Coach Cobb. And I must say for a plumbing visit it was very pleasant and informative. Not just having the work done but Kyle was happy to explain the process making sure I understood what he did and why. Coach Cobb is amazing with her questions and sharing her…

Plumbing leak detectionToilet repairService not listed+ Responsiveness+ Punctuality+ Quality
Victoria3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Technician was prompt,friendly,cordial and very informative of his job . Did an excellent work on our toilet. Will recommend him to our friends!!! 5 stars!!!

Toilet repair+ Responsiveness+ Punctuality+ Quality
JaimeLocal Guide · 9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Great guys, great work. 👍🏻

Toilet installationToilet repair+ Responsiveness+ Punctuality+ Quality
Megan9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

When our sink and garbage disposal stoped working I was stressing! They were able to get us on the calendar fast and got it up and working within a day! Also fixed the guest bathroom toilet since our water corroded the “guts”! Thank you so much!

Garbage disposal installationToilet repair+ Responsiveness+ Punctuality+ Quality
Christine8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

They sent someone out within hours of calling. Very professional and friendly service. Would highly recommend!

Toilet repair+ Responsiveness+ Punctuality+ Quality

Show more toilet repair reviews (17 more) →

Price

$898+88% vs typical sump pump repair services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 29%Reasonable 47%Overpriced 6%Not sure 18%

Jobs customers hired them for

JobReviewsCategory typical
Plumbing leak detection52$228–$542
Drain cleaning47$248–$493
Plumbing pipe repair43$278–$1.2k
Toilet repair37$248–$559
Water heater installation27$1.2k–$2.8k
Faucet repair27$228–$645
Water heater repair23$246–$706
Plumbing leak repair22$251–$654

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