Analyzing 5,890,1035.9M ReviewsFor 16,26616.3K Experts
BFG Tax Help, rated 4.7 out of 5 by 158 Google reviewers, handles personal and business tax preparation, accounting, and IRS issues. Positive feedback frequently cites professional staff, clear explanations, and efficient service for complex filings. However, low-star reviews consistently complain about poor communication, missed deadlines, incorrect filings, and unauthorized billing for additional services.
Data from Google, last updated October 25, 2026.
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: satisfaction and replies to reviews; weakest: value.
Bar = this company · dark tick = category median.
158 Google reviews we collected
Phrases our text analysis found in 153 written reviews
Price verdicts customers left with their Google review
How often each topic comes up in the written reviews
We read 153 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“she was very helpful , accurate , and easy to work with .”
“I’d recommend him any time to all who have tax questions!”
“Avoid at all costs.”
“Everyone there, knowledgeable, and happy to help doing that great job”
“The communication is horrible and their process is super slow.”
“the tax filing process was quick and hassle -free because of her guidance .”
“The staff at BFG are highly professional, trustworthy, and knowledgeable.”
“Patrick handled my taxes to the T, his communication was top notch.”
“As time went on mistakes were made, misinformation provided, and extremely poor communication began.”
“With them, things are a lot easier and hassle-free whilst affordable as well.”
“…urt anyone, but I feel I need to protect others in this case as they cost me SO MANY THOUSANDS of wasted dollars.…”
praise complaint · found by our text analysis, Google review wording unchanged.
Customers hired BFG Tax Help for 2 kinds of job. Pick one to see what they paid and said.
Initially when requesting assistance and signing the contract it was great. As time went on mistakes were made, misinformation provided, and extremely poor communication began. I would call requesting updates and then told “we’re waiting on the IRS” which was not true. Emails unanswered, return calks continuously…
Great service from BFG and especially kokila.she was very helpful , accurate , and easy to work with . the tax filing process was quick and hassle -free because of her guidance .thank you for the excellent support!
Working with Chris was an exceptional experience. The staff at BFG are highly professional, trustworthy, and knowledgeable. They were very friendly which instantly alleviated my concerns. They took the time to understand my specific business needs and made sure that I understood all the additional services available to me. I highly recommend this firm.
Patrick handled my taxes to the T, his communication was top notch. I cannot say more amazing things about how much he cares about his clients. I recommend all my family and friends to them. Thank you so much Patrick! Looking forward forward to our next meeting, you already have saved me so much on taxes already!
BFG Tax Help made the entire tax process smooth and stress-free for both my personal and business taxes. They were knowledgeable, responsive, and took the time to explain everything clearly. As a business owner, having a team I can trust is huge, and they absolutely delivered. Highly recommend!
Very helpful staff and very responsive, they treat you like family and do a great job
| Job | Reviews | Category typical |
|---|---|---|
| Tax Preparation | 13 | — |
| Tax planning | 7 | — |
4.7 ★★★★★ 158 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Great company
Thank you for your kind words! We truly appreciate your support and are glad you had a great experience with our team. It was our pleasure to assist you, and we look forward to helping you again whenever you need us. Thank you for choosing BFG Tax Help!
Initially when requesting assistance and signing the contract it was great. As time went on mistakes were made, misinformation provided, and extremely poor communication began. I would call requesting updates and then told “we’re waiting on the IRS” which was not true. Emails unanswered, return calks continuously pushed back and no guidance whatsoever. I paid for a service and I did not receive. What I did receive in the midst of all of this was a wage garnishment which should not have happened. I’m still in the dark and would have been better off working with the IRS myself.
Great service from BFG and especially kokila.she was very helpful , accurate , and easy to work with . the tax filing process was quick and hassle -free because of her guidance .thank you for the excellent support!
Thank you for your wonderful review! We’re so glad to hear that you had a great experience with BFG and that Kokila provided such helpful, accurate, and professional support. Making the tax filing process quick and hassle-free is exactly what we strive for, and we’re pleased that her guidance made everything easy to navigate. We truly appreciate your kind words and thank you for trusting BFG with your tax needs!
Working with Chris was an exceptional experience. The staff at BFG are highly professional, trustworthy, and knowledgeable. They were very friendly which instantly alleviated my concerns. They took the time to understand my specific business needs and made sure that I understood all the additional services available to me. I highly recommend this firm.
Thank you for your wonderful review! We're delighted to hear that working with Chris was such an exceptional experience. Our team takes pride in providing professional, trustworthy, and knowledgeable service while making clients feel comfortable and supported every step of the way. We're glad we could take the time to understand your business needs and help you explore the additional services available to you. Thank you for your recommendation and for trusting BFG with your business—we truly appreciate it!
I have never paid that much to prepare my taxes! No happy!
Thank you for your feedback. We’re sorry to hear that you were disappointed with the cost of your tax preparation services. We understand that value and transparency are important, and we regret that your experience did not meet your expectations. Our goal is to provide professional, accurate service tailored to each client’s individual needs, but we recognize that costs can sometimes be frustrating. We appreciate your comments and will share them with our team as we continue to improve the client experience. Thank you for taking the time to share your concerns.
Everyone there, knowledgeable, and happy to help doing that great job
Thank you for your kind words! We’re glad to hear that our team was knowledgeable and happy to help throughout your visit. Providing excellent care and service is always our goal.
Patrick handled my taxes to the T, his communication was top notch. I cannot say more amazing things about how much he cares about his clients. I recommend all my family and friends to them. Thank you so much Patrick! Looking forward forward to our next meeting, you already have saved me so much on taxes already!
Thank you so much for your kind words! We’re thrilled to hear that Patrick provided such excellent communication and helped make your tax experience smooth and beneficial. Taking great care of our clients and helping them save as much as possible is always our goal. We truly appreciate your trust, your referrals to family and friends, and your continued support. Patrick will be so grateful to hear your feedback. We look forward to working with you again!
BFG Tax Help made the entire tax process smooth and stress-free for both my personal and business taxes. They were knowledgeable, responsive, and took the time to explain everything clearly. As a business owner, having a team I can trust is huge, and they absolutely delivered. Highly recommend!
Thank you for your kind words! We’re so glad to hear that BFG Tax Help made the tax process smooth and stress-free for both your personal and business needs. Providing clear communication, reliable guidance, and trusted support for business owners is exactly what we strive for. We truly appreciate your trust and your recommendation. It means a lot to know we could help make such an important process easier for you. Thank you for choosing BFG Tax Help!
Tax prep went great.
Thank you for your feedback! We’re glad to hear your tax preparation went smoothly and appreciate you taking the time to share your experience
Very helpful staff and very responsive, they treat you like family and do a great job
Thank you for your kind words! We’re glad to hear you found our team helpful and responsive. Treating our patients like family is very important to us, and we truly appreciate you taking the time to share your experience.
Analyzing 5,890,1035.9M ReviewsFor 16,26616.3K Experts
