Analyzing 8,143,7508.1M ReviewsFor 23,03223K Experts
Google reviewers rate the service five stars, highlighting effective carpet, tile, and upholstery cleaning that removes stains and odors. Customers frequently praise punctual appointments, responsive communication, and reasonable pricing compared to other local providers. One review mentions initial service issues that were corrected by the company, though the overall feedback remains positive regarding professional conduct and attention to detail.
Data from Google, last updated November 2, 2026.
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Bar = this company · dark tick = category median.
33 Google reviews we collected
Phrases our text analysis found in 27 written reviews
How often each topic comes up in the written reviews
We read 27 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“His professionalism from his work to his communication is top notch!”
“Brian is great to work with, very knowledgeable, will recommend.”
“My wife wanted the floors professionally cleaned for her birthday.”
“Brian shows up on time, is a super nice guy, and the dogs love him.”
“Also super reasonably priced, especially compared to other businesses in the area.”
“Brian answered the phone right away, explained his process and was on time for the appointment.”
“Brian & his team are reliable & punctual.”
praise complaint · found by our text analysis, Google review wording unchanged.
Customers hired BFrank Cleaning Company for 5 kinds of job. Pick one to see what they paid and said.
Highly recommend Brian!! Our carpets look brand new and smell so much better (thanks to his deodorizer treatment)! He also did a deep clean of the kitchen tile and it turned out amazing!! Wonderful customer service! We will be customers for life.
I cannot say enough good things about Brian and his cleaning service. He took my off white sofas (who have had dogs and toddlers on them) from looking dingy to brand new! He was able to fully remove a pet stain out of an area rug and spot treated areas of bedroom carpets I thought were ruined! I was so impressed I…
My wife wanted the floors professionally cleaned for her birthday. Her reaction to walking in after Brian cleaned was exactly what I hired someone for! The work is well worth the price, and Brian was professional and friendly from the moment of the first call to the end of the job. 5 star service at a great price.…
Brian & his team are amazing. Brian has taken care of all my homes. My clients are very happy with his work. Brian & his team have excellent customer service skills & attention to detail. Nobody has done a better job. I was so thankful to find him. We have used other companies & they did not do as good of a job.…
My floors are so shiny and beautiful! Brian and his team did a great job! I can’t wait for them to clean my floors again!!
Tremendous job! I couldn't have asked for better service! I foster for a dog rescue, and was needing deep cleaning every other month. Brian suggested sealant for my tile, and is a game changer. The sealant is allowing me to keep up the mopping and is helping immensely with muddy paws. Brian shows up on time, is a…
| Job | Reviews | Category typical |
|---|---|---|
| General carpet cleaning | 15 | $176–$329 |
| Pet stain & odor removal | 9 | — |
| Carpet steam cleaning | 8 | $188–$359 |
| Upholstery cleaning | 5 | — |
| Area rug cleaning | 4 | — |
5.0 ★★★★★ 33 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Top notch! Highly recommend and will use again
Thank you Ryan, look forward to working with you in the future.
Highly recommend Brian!! Our carpets look brand new and smell so much better (thanks to his deodorizer treatment)! He also did a deep clean of the kitchen tile and it turned out amazing!! Wonderful customer service! We will be customers for life.
Thank you Christine!!
I cannot say enough good things about Brian and his cleaning service. He took my off white sofas (who have had dogs and toddlers on them) from looking dingy to brand new! He was able to fully remove a pet stain out of an area rug and spot treated areas of bedroom carpets I thought were ruined! I was so impressed I hired him for my place of work. We’ve used another service in the past for high traffic restaurant dining rugs. The previous company was double the cost of what Brian charged and truly didn’t do nearly as good of a job! The owner of the business was so impressed he is now hiring Brian for future cleanings at his own home! His professionalism from his work to his communication is top notch!
Thank you Kelly for the kind words. Seeing great results and happy customer has always been our priority.
My wife wanted the floors professionally cleaned for her birthday. Her reaction to walking in after Brian cleaned was exactly what I hired someone for! The work is well worth the price, and Brian was professional and friendly from the moment of the first call to the end of the job. 5 star service at a great price. Will use his service again when I need some help getting on my wife’s good side!! Thanks Brian.
Thank you Tanner! It was a pleasure meet you and your beautiful family. You have a beautiful home and so happy with the great results.
Brian & his team are amazing. Brian has taken care of all my homes. My clients are very happy with his work. Brian & his team have excellent customer service skills & attention to detail. Nobody has done a better job. I was so thankful to find him. We have used other companies & they did not do as good of a job. Hands down, BFrank Cleaning Company is the best! We have used his carpet cleaning, tile cleaning & tile sealing services. Brian & his team are reliable & punctual. You only need to make one call. BFrank Cleaning Company will do an amazing job!
Thank you, Jacqueline!! It is always such a pleasure when I get to work with you and I appreciate you using our services. Thanks for letting us serve your cleaning needs!
My floors are so shiny and beautiful! Brian and his team did a great job! I can’t wait for them to clean my floors again!!
Thank you Scott! It was a pleasure to meet you and make your beautiful floors shine again!
Highly recommend!! Professional and polite, and our floors look brand new!
Thank you All Pets! We love what you do and happy to help you have the best facility for all the furry loved ones!
Tremendous job! I couldn't have asked for better service! I foster for a dog rescue, and was needing deep cleaning every other month. Brian suggested sealant for my tile, and is a game changer. The sealant is allowing me to keep up the mopping and is helping immensely with muddy paws. Brian shows up on time, is a super nice guy, and the dogs love him. Calling him to help is better than any spa visit. Relax, and let him do all the dirty work!
Thank you Donna! It’s exciting to see the pups!
We hired Brian to clean our couches and area rugs that we brought with us into our new home. I knew our area rugs were dirty but couldn't believe how good they looked afterwards. Brian answered the phone right away, explained his process and was on time for the appointment. I appreciated that he explained his process and what he was using to clean our items. He also gave me some tips on how to keep them clean in between deep cleanings with him. Overall great experience and worth every penny. If you have little kids and struggle to keep your stuff looking great then give Brian a call.
Thank you Brian! It was my pleasure to meet you and handle your cleaning needs. Our relationships with our customer is our number one priority and ultimate goal is for you to be 100% satisfied with our service.
Brian did such an amazing job! He knows fabrics and exactly how to treat each piece of furniture uniquely! Any stains and smells we had disappeared! Thank you Brian!
Thank you Jennifer for the kind review. It was such a pleasure to work with you and handle your needs.
Analyzing 8,143,7508.1M ReviewsFor 23,03223K Experts
