Landscape designer · Cohoes, NY · reviewed since 2016
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%74+43.4Reliability 26%75+19.6Value 15%97+14.8Craft & service penalty97−0.3Momentum penalty40−6Experts Score= 72Not enough data for replies to reviews; its weight is shared by the others.Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.72SCORE
BGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#12 of 14 bush trimming servicesiPosition by Experts Score among all companies we track in this category. · better than 15%
4.8★★★★★26 Google reviews · 21 photos
92%five-star reviews
3.67★last 12 monthsiAverage stars on reviews from the last 12 months only.
5%1–2★, last 20 reviewsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Google reviewers rate Bickford Landscaping 4.8 out of 5 based on 26 reviews, with the owner responding to 92% of them. Customers frequently describe the crew as professional, punctual, and communicative, noting detailed estimates, written care instructions, and thorough cleanup after services like tree trimming, drainage installation, and full yard redesigns. While most feedback is positive regarding quality and responsiveness, two one-star reviews simply state a refusal to do business with the company, offering no specific details about the nature of the issue.
Google rating: 4.8 out of 5 from 26 reviews (92% five-star).
Reviews on this page: 26 Google reviews (22 with written comments, 3 with photos).
Owner responses: the business replied to 92% of reviews.
Most recent review: October 12, 2026.
Service: Bush Trimming Service serving Cohoes, New York.
Data from Google, last updated October 28, 2026.
Score profile vs other bush trimming services
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: momentum.
Bickford Landscaping, LLCBush Trimming Services median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Bickford Landscaping, LLC: 74/100 on this factor. Category median: 94.B
74
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Bickford Landscaping, LLC: 75/100 on this factor. Category median: 92.B
75
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Bickford Landscaping, LLC: 97/100 on this factor. Category median: 98.A
97
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Bickford Landscaping, LLC: 97/100 on this factor. Category median: 100.A
97
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Bickford Landscaping, LLC: 40/100 on this factor. Category median: 100.C
40
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 62.–
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Bar = this company · dark tick = category median.
Star ratings
26 Google reviews we collected
4.8of 5
5 stars2492%
4 stars00%
3 stars14%
2 stars00%
1 star14%
Praise vs complaints
Phrases our text analysis found in 22 written reviews
100%praise
Praise61100%
Complaints00%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
100%fair
Great price133%
Reasonable267%
Overpriced00%
Not sure00%
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude1525%
Would recommend1321%
Quality & results1220%
Speed & response915%
Communication610%
Price & value47%
Honesty & trust23%
What customers talk about
We read 22 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“The Bickford crew of 4 were all professional, polite, and competent.”
“I highly recommend them if you’re looking for a good landscaping company to work with.”
“They explained everything thoroughly, and Robert provided me with written care instructions so I can’t possibly kill them.”
“Robert was very communicative and responsive to questions throughout the entire project.”
“We had quite a bit of trouble finding a landscaper who truly did landscape design, would, show up, provide a detailed quote and communicate with us.”
“Robert and his team are professional and do quality work at a reasonable cost.”
“I honestly cannot say enough good things about this company.”
People customers mention
Robert6 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Bickford Landscaping, LLC for 4 kinds of job. Pick one to see what they paid and said.
DDebra8 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★
I am so pleased with my new landscaping!! Robert was great to work with and helped create an entirely new plan for my front yard. I had everything there removed so we could start from scratch. His installation team, led by Al was fantastic. They explained everything thoroughly, and Robert provided me with written…
LLaurie7 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★
The Bickford crew of 4 were all professional, polite, and competent. They trimmed extremely tall and wide hicks exactly as I wished with precision and perfection. They cleaned up the property and took away the brush. It was a difficult job which they performed perfectly and with humor. Glad I hired them.
Reasonable priceYard work
KKathleen5 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
The entire experience from start to finish was exceptional. Robert and his team are professional and do quality work at a reasonable cost. I recommend them wholeheartedly.
Great priceService not listed
AAlexanderLocal Guide · 15 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
Bickford landscaping did an excellent job in transforming the look of our house! Robert was very communicative and responsive to questions throughout the entire project. He provided a thoroughly detailed estimate and a printed mockup of the landscaping plan prior to any work being done. His team did an immaculate…
Reasonable priceGrass seedingService not listed
LLily4 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
I hired Bickford Landscaping to install rock bedding around my house for better drainage and to prevent weed growth—and they did an outstanding job. Robert was a great listener who really understood what I needed. His team was fast, professional, and paid attention to the details. The whole process was smooth from…
PPeter7 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★
Bickford has a remarkable vision and consistently produces outstanding work with meticulous attention.
I am so pleased with my new landscaping!! Robert was great to work with and helped create an entirely new plan for my front yard. I had everything there removed so we could start from scratch. His installation team, led by Al was fantastic. They explained everything thoroughly, and Robert provided me with written care instructions so I can’t possibly kill them. I can’t wait to do more improvement projects with Robert and Bickford Landscaping.
Response from the owner · 2 weeks ago
Hi Debra, thank you so much for the kind words! We look forward to working with you again soon.
L
Laurie7 reviewsiTotal number of Google reviews Laurie has written across all businesses on Google Maps, not just this one.
The Bickford crew of 4 were all professional, polite, and competent. They trimmed extremely tall and wide hicks exactly as I wished with precision and perfection. They cleaned up the property and took away the brush. It was a difficult job which they performed perfectly and with humor. Glad I hired them.
Price assessment: Reasonable price
Services: Yard work
Response from the owner · 4 months ago
Hi Laurie,
Thank you so much for the kind words! We look forward to working with you again in the future!
A
Aidan8 reviewsiTotal number of Google reviews Aidan has written across all businesses on Google Maps, not just this one.
Hi Aidan,
We take all feedback seriously, but we do not have any record of performing work for you or communicating with you about a project. We would be happy to look into this further if you believe this was left for our company in error. Please contact us directly at 518-620-6697 so we can better understand the situation.
Thank you.
K
Kathleen Skeals5 reviewsiTotal number of Google reviews Kathleen has written across all businesses on Google Maps, not just this one.
The entire experience from start to finish was exceptional. Robert and his team are professional and do quality work at a reasonable cost. I recommend them wholeheartedly.
Price assessment: Great price
Services: Service not listed
Response from the owner · a year ago
Thank you for the review, Kathleen! It was a pleasure working with you and we look forward to working with you again this coming spring!
A
Alexander ArduiniLocal Guide · 15 reviewsiTotal number of Google reviews Alexander has written across all businesses on Google Maps, not just this one.
Bickford landscaping did an excellent job in transforming the look of our house! Robert was very communicative and responsive to questions throughout the entire project. He provided a thoroughly detailed estimate and a printed mockup of the landscaping plan prior to any work being done. His team did an immaculate job in every aspect of the project, from removing the old landscaping, installing the new plants, and reseeding and restoring areas of the lawn that were affected. They also provided detailed instructions on how to care for the new plants and grass. I highly recommend them if you’re looking for a good landscaping company to work with.
Price assessment: Reasonable price
Services: Grass seeding, Service not listed
Response from the owner · a year ago
Hi Alexander,
Thank you so much for the kind words! We really enjoyed working on your project and are excited for the chance to work with you again soon.
L
Lily Nike4 reviewsiTotal number of Google reviews Lily has written across all businesses on Google Maps, not just this one.
I hired Bickford Landscaping to install rock bedding around my house for better drainage and to prevent weed growth—and they did an outstanding job. Robert was a great listener who really understood what I needed. His team was fast, professional, and paid attention to the details. The whole process was smooth from start to finish. I highly recommend them for anyone looking for quality landscaping work.
Response from the owner · a year ago
Hi Lily,
Thank you for the review! It was a pleasure working with you and we appreciate your business!
P
Peter Max7 reviewsiTotal number of Google reviews Peter has written across all businesses on Google Maps, not just this one.
Robert and his team just completed a major landscaping renovation for our 25-year-old home. He was organized, responsive, professional and very helpful every step of the way from first meeting to design to installation to final review. His install team was outstanding as well. We are thrilled with the results!
Response from the owner · a year ago
Thank you for the kind words! It was a pleasure working with you and we hope to have the opportunity to work with you again in the future!
K
Kathy Day1 reviewiTotal number of Google reviews Kathy has written across all businesses on Google Maps, not just this one.
Bickford Landscaping did a wonderful job redoing our front plant beds and creating two new beds for us. We had quite a bit of trouble finding a landscaper who truly did landscape design, would, show up, provide a detailed quote and communicate with us. Robert did all of this and more. We felt confident hiring his company feeling that the work would actually get done. His crew came on time, got the work done in the timeframe indicated even though they worked with very challenging soil (mostly clay and rock), made it look amazing and provided us with care instructions to help ensure the plants would thrive. Robert is an excellent communicator which is rare, from our experience, with others in his field. Although we thought the quote was a little pricey, we felt Bickford Landscaping was the right choice and well worth the cost.
Thank you Robert, Al and the rest of the crew!
The Days
Response from the owner · 2 years ago
Hi Kathy,
Thank you for the kind review, it was a pleasure to work with you both!
F
Frank Kirby3 reviewsiTotal number of Google reviews Frank has written across all businesses on Google Maps, not just this one.
Very happy with not only the owner of the business but with the gentlemen that work under his name as well. All professional, polite, and hard working. They did a fantastic job!
Positive: Responsiveness, Punctuality, Quality, Professionalism, Value
Services: Yard work
Response from the owner · 3 years ago
Thank you Frank, it was a pleasure to work with you guys!
