Analyzing 7,364,2957.4M ReviewsFor 20,86320.9K Experts

Experts Reviews · Company report
Big Birge Plumbing logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%88+48Reliability 24%82+19.9Value 14%77+10.9Replies to reviews 7%100+7.1Experts Score= 86Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.86SCORE

Big Birge Plumbing

Omaha, NE · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #22Position by Experts Score among all companies we track in this category. of 33 sink repair services · 4.9★ from 301 Google reviews

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Report card

Percentile vs other sink repair services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and momentum; weakest: value.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Big Birge Plumbing is better than 88% of sink repair services.A
88
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Big Birge Plumbing is better than 82% of sink repair services.A
82
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Big Birge Plumbing is better than 100% of sink repair services.A
100
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Big Birge Plumbing is better than 77% of sink repair services.B
77
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Big Birge Plumbing is better than 100% of sink repair services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Big Birge Plumbing is better than 100% of sink repair services.A
100

Reviews for your job

Customers hired Big Birge Plumbing for 8 kinds of job.

Big Birge Plumbing for faucet installation

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.10
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$400–600
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$322–$555
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 82/100.How Job match is calculatedBuilt only from reviews Google tagged “Faucet installation”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#9 / 20
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.86%

All 10 Google reviews tagged “Faucet installation”

michael5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 days ago★★★★★

Plumber was professional. Did excellent work. Installed 2 faucets. Took 1 hour.

Paid $400–600Reasonable priceFaucet installation
Joey4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Had Andrew install a new sink and faucet. Very professional and couldn’t be happier with the service and price!

Paid $400–600Great priceInstallationFaucet installation
Kirsten10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

We’ve used Big Birge plumbing for jobs both big and small, and it’s been great every time. All their technicians have been knowledgeable and friendly, and we’ll continue to use them in the future.

Reasonable priceGeneral constructionInstallationToilet installation
John3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Dennis from Big Burge plumbing did excellent work today installing a new kitchen sink and garbage disposal at my daughter’s house.

Customer photo from John's reviewCustomer photo from John's reviewCustomer photo from John's reviewCustomer photo from John's review
Paid $800–900Reasonable priceFaucet installationGarbage disposal repairService not listed
Virginia2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

David at Big Burge Plumbing did a great job installing and explaining the operations of my new garbage disposal. Ben completed faucet install in the past and satisfied with projects results. Both were very patient and informative and I plan to use Big Birge Plumbing again.

Paid $700–800Reasonable priceDrain cleaningFaucet installationService not listed
Eric9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Big birge communicated effectively from the very beginning. They were very flexible working with us and excellent communicators. Although the kitchen faucet installation was a little pricey, we felt like we got what we paid for which was great customer service, a job done right and professionals. They were on time,…

Paid $400–500OverpricedFaucet installation
JoeLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Cameron Wagner came out the exact time that was quoted, he was friendly , knowledgeable, respectful, professional and explained and repaired the problem expertly. They did exactly what they said and were responsive and reasonable priced. I HIGHLY RECOMMEND

Faucet installationFaucet repairGarbage disposal repair+ Responsiveness+ Punctuality+ Quality
John5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I needed to have the water lines and drain moved in a bathroom to accommodate a new vanity. I really appreciate the speed with which the entire project was done - from getting a bid, to scheduling the job, to having the work complete. Couldn't have met nicer guys to work with!

Faucet installationInstallationPlumbing services+ Responsiveness+ Punctuality+ Quality
Rock1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

"Always great to have Dennis in our facility. Knowledgeable person."

Faucet installationToilet installationOutdoor plumbing system repair
Nancy8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Rating only, no written review.

Reasonable pricePlumbing leak detectionInstallationFaucet installation

Price

$480+81% vs typical sink repair services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 19%Reasonable 72%Overpriced 6%Not sure 4%

Jobs customers hired them for

JobReviewsCategory typical
Plumbing services23—
Toilet repair18$227–$542
Plumbing leak detection16$161–$478
Plumbing pipe repair15$228–$811
Drain cleaning14$248–$493
Faucet installation10$322–$555
Water heater installation10$1.2k–$2.8k
Installation9—

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