Analyzing 8,084,4648.1M ReviewsFor 22,90722.9K Experts

Experts Reviews · Company report
Big Boy Movers logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%79+43.1Reliability 24%73+17.7Value 14%100+14.1Replies to reviews 7%18+1.3Craft & service penalty49−5.1Experts Score= 71Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.71SCORE

Big Boy Movers

Cottonwood Heights, UT · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #323Position by Experts Score among all companies we track in this category. of 342 movers · 4.8★ from 1,375 Google reviews

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Report card

Percentile vs other movers (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Big Boy Movers is better than 79% of movers.B
79
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Big Boy Movers is better than 73% of movers.B
73
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Big Boy Movers is better than 49% of movers.C
49
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Big Boy Movers is better than 100% of movers.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Big Boy Movers is better than 100% of movers.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Big Boy Movers is better than 18% of movers.F
18

Reviews for your job

Customers hired Big Boy Movers for 8 kinds of job.

Big Boy Movers for furniture storage

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.1
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$295–$907

All 1 Google reviews tagged “Furniture storage”

Cornell2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

My wife and I were very pleased with the service we received from big Brothers besides doing a wonderful and great job. They loaded up two trucks so efficiently that they were able to get everything packed up in an orderly manner, and all of the young man were so strong and very pleasant. We have already referred…

Reasonable priceFurniture storage

Price

$415-57% vs typical movers

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 42%Reasonable 56%Overpriced 1%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Local moving82$569–$1.5k
In-state moving46$805–$2.1k
Oversized-item moving43$228–$677
Moving-related packing37$432–$1.5k
Small furniture moving35$271–$858
Interstate moving26$1.6k–$4.9k
Moving-related storage12$285–$958
Furniture assembly10$285–$1.0k

Compare with

Yard Birds Moving logoYard Birds MovingExperts Score 97Cottonwood Heights · 4.97★All Smiles Moving logoAll Smiles MovingExperts Score 93Cottonwood Heights · 4.94★STOR-N-LOCK Self Storage logoSTOR-N-LOCK Self StorageExperts Score 92Cottonwood Heights · 4.90★