How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%92+50.2Reliability 24%85+20.6Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty91−0.9Experts Score= 91Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.91SCOREBig Branch Tree Service
Jacksonville, FL · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #29Position by Experts Score among all companies we track in this category. of 49 tree trimming services · 4.9★ from 265 Google reviews
Report card
Percentile vs other tree trimming services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Reviews for your job
Customers hired Big Branch Tree Service for 4 kinds of job.
Big Branch Tree Service for tree removal
Clear ✕All 61 Google reviews tagged “Tree removal” · showing 20
Very professional and thorough will definitely use again and tell anyone who needs your services about you thanks MG
Highly recommended! Communication prompt and clear, service excellent, professional and thorough workers
The work team [Mark & company] were all: professional, coordinated, accommodating, and above all safe. The job involved cutting down two large and one small Washington palm trees, two large Sago palms, grinding the associated stumps, then trimming numerous trees away from the house. All work was completed in…
Big Branch has done work for me at least three times. The work is always great. They work so well as a team, get everything done quickly and the clean is spectacular! Oh, and their prices are reasonable. I highly recommend this team!
Excellent service and, just as importantly, conscientious care for our property. Highly recommend.
I love Big Branch Tree Service. Carlee and Doug have great customer service. The jobs I have had done are so quick and the prices are outstanding! I have been watching the city trim trees around power lines for a week, 2 trimming trucks and a pickup truck. They have yet to pick up any of the debris. Big Branch…
Big Branch always does a great job for a fair price, efficient and courteous.
This is the second time I have used Big Branch. Both experiences were great. The crew was efficient and easy to get along with, answered questions, etc . I appreciated Doug's itemized list of things to be done. And Mark was is great leader and worker. Next time I need tree service, BB will be my first--and only--call!
I needed 2 dead pine trees cut down and 2 queen palms trimmed. The crew had all the big equipment to get the job done in less than an hour. Everyone was super friendly and professional. They efficiently loaded up all the cuttings to haul away and cleaned up, blowing debris off the roof and raking the grass. You…
Had these folks out to take care of a large dead maple. They also took care of a couple small stumps and a small tree that has died next to the maple free of charge! Just a really nice thing to do without me having to ask. In and out like they were never here and cleaned up everything great.
These guys are really professional, fast and reasonably priced. I have used them in the past and when I need tree work done they are the only one I call.
Good job but the supports pads for the bucket lift was did not have any boards placed underneath them to protect the grass as were laid down on the grass on the other side of the tree.
Overall very satisfied with the service provided. Had 12 trees removed two stumps ground and a few trees trimmed. Big Branch was very considerate with our property. They confirmed where our septic tank was located, took care to use pads to protect the grass, and was careful not to disturb our neighbors cherished…
Reasonably priced, professionally done. Would use this service again.
Price comparable to all of the other tree services. Very fast and clean. Removed a large tree and all debris for us in less than an hour. Friendly folks ... even tossed some of the green leaves to our goats. Very happy customer and would gladly use again if needed. Thanks fellas!
I don’t do many reviews but I had to for Big Branch Tree Service. My elderly mom was needing six dead trees cut down (4 of which were large). On top of that all six trees were near her sheds and power lines. I had never used Big Branch Tree before but they had the best quote, they showed up within a week after I…
We have used Big Branch several times, and without fail they show up on time, are the best in the business, are courteous and professional and always go the extra mile.
I highly recommend Big Branch Tree Service , very professional crew , on time, polite and answered all questions, left property very clean after tree removal Thank You !
I have used them for years. Always professional.
Absolutely the one of the best companies I've had the pleasure of doing business with. The staff and crew are pleasant, prompt and take extreme care to detail. This is the second time I have used them and will continue to utilize their services when ever I need tree work. I highly recommend them.
Price
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Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Tree removal | 61 | — |
| Tree trimming & pruning | 53 | — |
| Tree stump grinding | 35 | — |
| Tree stump removal | 30 | — |