How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%92+50.2Reliability 24%85+20.6Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty91−0.9Experts Score= 91Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.91SCOREBig Branch Tree Service
Jacksonville, FL · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #29Position by Experts Score among all companies we track in this category. of 49 tree trimming services · 4.9★ from 265 Google reviews
Report card
Percentile vs other tree trimming services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Reviews for your job
Customers hired Big Branch Tree Service for 4 kinds of job.
Big Branch Tree Service for tree removal
Clear ✕All 61 Google reviews tagged “Tree removal” · showing 60
Very professional and thorough will definitely use again and tell anyone who needs your services about you thanks MG
Highly recommended! Communication prompt and clear, service excellent, professional and thorough workers
The work team [Mark & company] were all: professional, coordinated, accommodating, and above all safe. The job involved cutting down two large and one small Washington palm trees, two large Sago palms, grinding the associated stumps, then trimming numerous trees away from the house. All work was completed in…
Big Branch has done work for me at least three times. The work is always great. They work so well as a team, get everything done quickly and the clean is spectacular! Oh, and their prices are reasonable. I highly recommend this team!
Excellent service and, just as importantly, conscientious care for our property. Highly recommend.
I love Big Branch Tree Service. Carlee and Doug have great customer service. The jobs I have had done are so quick and the prices are outstanding! I have been watching the city trim trees around power lines for a week, 2 trimming trucks and a pickup truck. They have yet to pick up any of the debris. Big Branch…
Big Branch always does a great job for a fair price, efficient and courteous.
This is the second time I have used Big Branch. Both experiences were great. The crew was efficient and easy to get along with, answered questions, etc . I appreciated Doug's itemized list of things to be done. And Mark was is great leader and worker. Next time I need tree service, BB will be my first--and only--call!
I needed 2 dead pine trees cut down and 2 queen palms trimmed. The crew had all the big equipment to get the job done in less than an hour. Everyone was super friendly and professional. They efficiently loaded up all the cuttings to haul away and cleaned up, blowing debris off the roof and raking the grass. You…
Had these folks out to take care of a large dead maple. They also took care of a couple small stumps and a small tree that has died next to the maple free of charge! Just a really nice thing to do without me having to ask. In and out like they were never here and cleaned up everything great.
These guys are really professional, fast and reasonably priced. I have used them in the past and when I need tree work done they are the only one I call.
Good job but the supports pads for the bucket lift was did not have any boards placed underneath them to protect the grass as were laid down on the grass on the other side of the tree.
Overall very satisfied with the service provided. Had 12 trees removed two stumps ground and a few trees trimmed. Big Branch was very considerate with our property. They confirmed where our septic tank was located, took care to use pads to protect the grass, and was careful not to disturb our neighbors cherished…
Reasonably priced, professionally done. Would use this service again.
Price comparable to all of the other tree services. Very fast and clean. Removed a large tree and all debris for us in less than an hour. Friendly folks ... even tossed some of the green leaves to our goats. Very happy customer and would gladly use again if needed. Thanks fellas!
I don’t do many reviews but I had to for Big Branch Tree Service. My elderly mom was needing six dead trees cut down (4 of which were large). On top of that all six trees were near her sheds and power lines. I had never used Big Branch Tree before but they had the best quote, they showed up within a week after I…
We have used Big Branch several times, and without fail they show up on time, are the best in the business, are courteous and professional and always go the extra mile.
I highly recommend Big Branch Tree Service , very professional crew , on time, polite and answered all questions, left property very clean after tree removal Thank You !
I have used them for years. Always professional.
Absolutely the one of the best companies I've had the pleasure of doing business with. The staff and crew are pleasant, prompt and take extreme care to detail. This is the second time I have used them and will continue to utilize their services when ever I need tree work. I highly recommend them.
Big Branch is the best tree service. They are all so professional. The team arrives on time. They are more than willing to answer any and all questions you might have. The work is neat and clean. The yard is left immaculate. Prices are fair. Big Branch is the only tree service I will call.
The whole crew did a wonderful job , & very professional . I highly recommend them to anyone need their tree removed & the price is very reasonable. Thanks ! Big Branch TreeService 👍
I can't say thank you enough for the service I was provided today with taking down a dead tree beside my house. Lets start with the price they had 3 different companies beat with great margin. With the price margin being so different i was kinda nervous about the quality of work. I have to say these guys showed up…
They have always been there when I needed tree service. They are very professional, friendly and proficient in their work. They clean up afterwards and leave your property looking great. They are very pleasant to work with.
They men did an awesome job! They were fast efficient , polite and cleaned everything up like they hadnt even been there ! Highly recommend them
My self and my wife could not be happier with the service that was provided. We had two large dead trees and an extremely overgrown live oak that was on top of the roof and over the pool of the house we just bought. The crew was able to clear and remove all debris while causing no damage in a very timely manner. The…
I highly recommend Chris and his team! Always impressed with their professionalism, from scheduling with Carlee and the great care they take getting the job done. EXCELLENT communication from start to finish!!
Charlee and his Team was straight to the point stuck to price and very Professional. The Team for you.
The guys in their team did a wonderful job clearing out our very overgrown backyard. They went above and beyond what I expected and checked with me often to make sure I was happy with the finished product. Outstanding work and customer service!
This crew are absolute pros. They showed up on time, negotiated with me to reach a price that was fair and matched a competitor, and removed a giant and annoying camphor tree from my backyard. It was a very difficult tree because it was in the corner of three different property lots and they had to do things like…
The crew was prompt, polite, professional and truly amazing at their talent to remove that huge sweet gum tree ! They were awesome .
They are the best I have ever used...I would recommend them to all my friends...
I had a large rotten tree with a hugh broken branch hanging over my house. I call Big Branch Tree Service they pick up right away and sent someone out quick to look at it and give me a quote very quick they don't play around very professional. Schedule the day and time came out did the work very pleased with them. I…
Highly recommend, very professional group of people. They are very quick and efficient and go above and beyond to take care of their customers.
These guys were great. They came exactly when they said they would, and did everything they promised to do. The team worked very well together, and very professional. They took two very large trees down in our front yard. I would highly recommend them to anybody looking to take large trees down. Their price was fair and very competitive.
Big Branch was very responsive, communicated every step of the way and was fantastic quality with the lowest price after getting multiple estimates. Will absolutely use again!
Thanks to Hurricane Ian we had 2 twenty five foot travelers palms on our roof. The crew came today to remove them. The crew was fantastic. Very professional, hard working and personable. What a great experience to have after Ian!! Thanks guys!!!
The entire crew worked together like a well oiled machine. Professional and polite. I had no clue they placed large yard protectors sheets down so their heavy equipment wouldn’t tear up the yard, a real bonus. Through clean up and beautiful job with the tree trimming - artistically finished. Thank you all for an…
Chris and Carlee - Your team was exceptional. They rolled in and knocked-out the work in short order. During the AM walk-through, I voiced my concern regarding the need to operate on two adjacent properties. Less a few tire tracks on the community center property, you would not have known the heavy equipment was…
From start to finish, working with Big Beanch Tree Service was easy, quick and affordable. They were able to come out and provide a quote within days of contact and a follow up email with the written estimate was provided. Contacting Chris for the estimate was easy and chatting with Carlee to finalize details along…
They are a great crew! I had 3 trees removed and my yard looks like the trees were never there. I had two trees leaning over my neighbors yard and they cleaned them way up and now they look so healthy. Super Great Company. Will recommend them anytime. Thanks Guys. Great Job!
Big Branch Tree Service is the epitome of how customer service, technical expertise, and putting in that special attention to detail that has been lost for years in many businesses. They not only listened and advised with professional arborists but, then treated the neighbors as I had specified that they were all…
Beautiful people to work with. Did exactly what I asked for the agreed price. Cleaned up branches, logs, sawdust and twigs. Left the property absolutely perfect. Real customer service, and care. Beyond my expectations. Would recommend them to everyone. Jeanne Hendricks
Your yard is a priority to the crew working your job. Unbelieve clean-up.. If you take pride in your property , Big Branch is the one !!
The crew performed and completed an excellent tree removal job
Troy and his Big Branch crew were amazing! Very reasonably priced for the large job we had. They were punctual, worked diligently and cleaned up the whole area they worked around. I will definitely use them for any future jobs and recommend them to our family and friends!
We had a dead tree to be removed that was quite close to the fence and the neighbor's property as well as a couple of stumps in our yard. The guys arrived when they said they would. They worked quickly and took care not to damage any nearby shrubs or potted plants. They were able to work around other trees and…
We had a large magnolia tree removed by Big Branch. They were very professional and cleaned everything up as promised. Very happy with the work done and will recommend to friends and family.
Big Branch did an amazing job taking care of some much needed trimming and pruning along with the removal of a dying tree. I was amazed with how they did what they did within a tight space. They also cleaned up the space and showed no signs they were even there when I arrived from work. Highly recommended!
Big Branch removed one dead tree and three stumps in my yard. The crew was friendly and extremely efficient. Did an exceptional job of not leaving behind any mess. I would certainly recommend them. Sam M
Incredibly professional, efficient, and precise. I have seen that level of communication, teamwork, and encouragement among very few crews and in very few organizations. If you want it done and you want it done right, these are the guys you want!
Good communication and very quick work. Had 3 trees removed and 1 stump grind. Very reasonable prices.
We had to get a tree removed from in between our house and our neighbor's. The risk factor of possibly damaging either house was very high. This crew knew how to perfectly attack this removal. The tree was removed in both a quick and careful fashion. No surroundings were even close to being damaged during the…
Our yard looks amazing! We are thrilled with the work that Big Branch Tree Service performed. They were very professional and the work was above and beyond what we expected. They were so effective and efficient that they were done before we expected them to be. Every bit of debris was removed and cleared away so…
Great service. Good pricing. Very profession and competent workers.
We called for a quote and received one the day we were told to expected it. The crew showed up on the scheduled day, explained what they would be doing and how long they thought it might take, and then did exactly what they said. They had to take down a very tall tree and avoid power lines on two sides and our house…
This is a copy of the email that I sent to Big Branch after they completed the job at my property: We just want to take the time to commend your crew on such an outstanding job.They were professional, polite, respectful, and hard-working from the time they hit the ground until the time they left. We are extremely…
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Price
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Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Tree removal | 61 | — |
| Tree trimming & pruning | 53 | — |
| Tree stump grinding | 35 | — |
| Tree stump removal | 30 | — |