How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%92+50.2Reliability 24%85+20.6Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty91−0.9Experts Score= 91Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.91SCOREBig Branch Tree Service
Jacksonville, FL · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #29Position by Experts Score among all companies we track in this category. of 49 tree trimming services · 4.9★ from 265 Google reviews
Report card
Percentile vs other tree trimming services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Reviews for your job
Customers hired Big Branch Tree Service for 4 kinds of job.
Big Branch Tree Service for tree trimming & pruning
Clear ✕All 53 Google reviews tagged “Tree trimming & pruning”
Highly recommended! Communication prompt and clear, service excellent, professional and thorough workers
I wouldn’t use anyone else!! I took out the tree trim the tree that was hanging over the fence ground the stump did an outstanding job!!
Always quick, professional and tidy. Reasonably priced. I use them for all my tree services.
Big Branch has done work for me at least three times. The work is always great. They work so well as a team, get everything done quickly and the clean is spectacular! Oh, and their prices are reasonable. I highly recommend this team!
Can't say enough about Mark and his crew who did tree work for us today. Professional, respectful, cleaned up everything so nicely. Definitely will use Big Branch again.
We had 2 trees trimmed and thinned out. Absolutely fabulous job. The crew was courteous, on time, and professional. I absolutely recommend this company and will use them again in the future.
Big Branch always does a great job for a fair price, efficient and courteous.
We recently hired Big Branch Tree Service in Jacksonville, Florida, and I couldn't be happier with the experience. From the initial estimate to the final cleanup, their team demonstrated true professionalism and attention to detail. They arrived exactly when promised, worked efficiently throughout the project, and…
Doug’s team at Big Branch Tree Service did an excellent job trimming and pruning several large trees in my yard that badly needed it! The pricing was very fair and competitive for the work performed. I was very particular about how much I wanted trimmed from each of the trees. The team listened to what I wanted and…
This is the second time I have used Big Branch. Both experiences were great. The crew was efficient and easy to get along with, answered questions, etc . I appreciated Doug's itemized list of things to be done. And Mark was is great leader and worker. Next time I need tree service, BB will be my first--and only--call!
I needed 2 dead pine trees cut down and 2 queen palms trimmed. The crew had all the big equipment to get the job done in less than an hour. Everyone was super friendly and professional. They efficiently loaded up all the cuttings to haul away and cleaned up, blowing debris off the roof and raking the grass. You…
Outstanding service! The team assigned to remove broken branches over my driveway were most professional and safety oriented. The removal of said branches and cleanup were, again, outstanding.
Overall very satisfied with the service provided. Had 12 trees removed two stumps ground and a few trees trimmed. Big Branch was very considerate with our property. They confirmed where our septic tank was located, took care to use pads to protect the grass, and was careful not to disturb our neighbors cherished…
From the time we called all the way through the completion of the work, the Big Branch team was courteous, professional, and thorough. We are happy and loyal Big Branch customers!
The guys came in right to work, I turned around they were all cleaned up and putting my fence panel back on! They even put my decor back up on my fence for me.
Absolutely the one of the best companies I've had the pleasure of doing business with. The staff and crew are pleasant, prompt and take extreme care to detail. This is the second time I have used them and will continue to utilize their services when ever I need tree work. I highly recommend them.
Excellent customer service. On time, task accomplished and cleanup was outstanding. Highly recommended.
Everything about this company is amazing all the way up to the owners. They went above and beyond my expectations. I would recommend this company to anyone who needs any sort of tree service.
Excellent service. Very efficient, no residue to clean up. Would highly recommend them
Hired Big Branch to go to 3 rental properties and trim several trees. Stayed and watched the crew and was completely amazed just how great of a job they did. Every member of the crew was friendly and was very pleased with their work. Left the yards literally clean and hauled all of the branches away. Will definitely use this company again.
Employees were on time and conducted themselves in a very professional yet pleasant attitude. Their clean-up surprised me as the yard was beautiful on completion. Above all, the price was very acceptable. Have received many compliments.
They have always been there when I needed tree service. They are very professional, friendly and proficient in their work. They clean up afterwards and leave your property looking great. They are very pleasant to work with.
I highly recommend Big Branch Tree Service. They responded to my request for a free consultation immediately. The Estimator, James was friendly and courteous and did not pressure me. The crew came on the prescribed date and completed the job quickly and courteously. They cut down 2 trees, cut dead wood and shaped up…
Large oak tree limb/lead fell on our roof at 7AM. Contacted Carlee at Big Branch at 9:22 AM. Chris called at 10:03 and arrived for an estimate promptly at 10:25. The Crew arrived at 1PM from a previous job and immediately setup the lift and crane after covering the yard with nylon mats to protect the grass. The…
My self and my wife could not be happier with the service that was provided. We had two large dead trees and an extremely overgrown live oak that was on top of the roof and over the pool of the house we just bought. The crew was able to clear and remove all debris while causing no damage in a very timely manner. The…
I highly recommend Chris and his team! Always impressed with their professionalism, from scheduling with Carlee and the great care they take getting the job done. EXCELLENT communication from start to finish!!
The guys in their team did a wonderful job clearing out our very overgrown backyard. They went above and beyond what I expected and checked with me often to make sure I was happy with the finished product. Outstanding work and customer service!
Had to get a lot of trees trimmed for home owners insurance. Was on a serious time crunch. These guys gave an amazing price, worked us into the schedule quickly, showed up on time and had everything done, cleaned and paid for in an hour. Amazingly kind, polite and efficient. Please use this company. PS. They were quick and left my yard extremely clean!
Big Branch was very responsive, communicated every step of the way and was fantastic quality with the lowest price after getting multiple estimates. Will absolutely use again!
The entire crew worked together like a well oiled machine. Professional and polite. I had no clue they placed large yard protectors sheets down so their heavy equipment wouldn’t tear up the yard, a real bonus. Through clean up and beautiful job with the tree trimming - artistically finished. Thank you all for an…
Chris and Carlee - Your team was exceptional. They rolled in and knocked-out the work in short order. During the AM walk-through, I voiced my concern regarding the need to operate on two adjacent properties. Less a few tire tracks on the community center property, you would not have known the heavy equipment was…
From start to finish, working with Big Beanch Tree Service was easy, quick and affordable. They were able to come out and provide a quote within days of contact and a follow up email with the written estimate was provided. Contacting Chris for the estimate was easy and chatting with Carlee to finalize details along…
They are a great crew! I had 3 trees removed and my yard looks like the trees were never there. I had two trees leaning over my neighbors yard and they cleaned them way up and now they look so healthy. Super Great Company. Will recommend them anytime. Thanks Guys. Great Job!
Big Branch Tree Service is the epitome of how customer service, technical expertise, and putting in that special attention to detail that has been lost for years in many businesses. They not only listened and advised with professional arborists but, then treated the neighbors as I had specified that they were all…
Your yard is a priority to the crew working your job. Unbelieve clean-up.. If you take pride in your property , Big Branch is the one !!
Troy and his Big Branch crew were amazing! Very reasonably priced for the large job we had. They were punctual, worked diligently and cleaned up the whole area they worked around. I will definitely use them for any future jobs and recommend them to our family and friends!
Had them trim a tree in the front and clean up a fence line in the back. They did a great job. I had marked all my sprinkler heads and not one was broken and they also laid down boards not to tear up the grass. They also answered questions I had about an other tree that they did not do any work on. And lastly what I…
We had a large magnolia tree removed by Big Branch. They were very professional and cleaned everything up as promised. Very happy with the work done and will recommend to friends and family.
Again I have had the pleasure of Big Branch Tree service. One can tell that they are a well oiled crew. They arrived, alerted the home owner and began their task. Everyone has a task and goes to it: trimming branches, falling tress, stump grinding and clean up. When they leave it appears you would not know that they were even there. My thanks
Big Branch did an amazing job taking care of some much needed trimming and pruning along with the removal of a dying tree. I was amazed with how they did what they did within a tight space. They also cleaned up the space and showed no signs they were even there when I arrived from work. Highly recommended!
Incredibly professional, efficient, and precise. I have seen that level of communication, teamwork, and encouragement among very few crews and in very few organizations. If you want it done and you want it done right, these are the guys you want!
highly recommend you call them for any tree services needed!
Our yard looks amazing! We are thrilled with the work that Big Branch Tree Service performed. They were very professional and the work was above and beyond what we expected. They were so effective and efficient that they were done before we expected them to be. Every bit of debris was removed and cleared away so…
What a great experience with professional tree cutters. They worked with my to make sure i was happy. Couldnr be more pleased.
Great service. Good pricing. Very profession and competent workers.
They did a great job. They came on time. was very careful to make sure my grass was not hurt. They did the job in the time they said it would take to complete and they cleaned everything up after they were done. I would recommend to anyone, a true 5 star company
This is a copy of the email that I sent to Big Branch after they completed the job at my property: We just want to take the time to commend your crew on such an outstanding job.They were professional, polite, respectful, and hard-working from the time they hit the ground until the time they left. We are extremely…
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Price
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Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Tree removal | 61 | — |
| Tree trimming & pruning | 53 | — |
| Tree stump grinding | 35 | — |
| Tree stump removal | 30 | — |