How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%68+37.1Reliability 24%53+12.8Value 14%100+14.1Replies to reviews 7%67+4.7Experts Score= 69Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.69SCOREBig Brand Tire & Service
San Buenaventura (Ventura), CA · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #30Position by Experts Score among all companies we track in this category. of 39 tire repair shops · 4.6★ from 1,423 Google reviews
Report card
Percentile vs other tire repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Reviews for your job
Customers hired Big Brand Tire & Service for 8 kinds of job.
Big Brand Tire & Service for auto tire replacement
Clear ✕All 45 Google reviews tagged “Auto tire replacement”
Stephen helped me out with a new tire for my 5th wheel. Pulled my rig to back of shop. Let me leave it hooked up to my truck. Was done in hour and a half. I continue to be very pleased with the customer service and quality of work!
They will sell you an extended warranty without explanation to recover the cost of their “buy three get one free” promotion and will not remove the charge. Except to charge for all four tires. In the end costing you MORE. I would not recommend nor will I ever return to this business.
Everything was great as always 😊
This place was great very fast service. I'm from out of town and I saw the reviews and they didn't disappoint. 👍
Sean got us in and out, very professional service. Highly recommend!
Sean was amazing took care of everything car done on time. The hole staff is professional and responsible.
Very Good Customer service and did a very good Job, very knowledgeable and know what they are doing
Great customer service!
Always a good experience
I’ve been pleasantly surprised and impressed with Big Brand. They continue to perform!
Had a small leak in my tire. They fixed it within an hour, no charge. They've also helped improve wheel issues that other places had caused. Good people, great service.
nice, honest people good customer service tires, alignment & now do all my oil changes there.
After going here I will never go back to America’s Tire. No comparison. Took me in without and appointment. Fast service. Not crowded. Very professional. I will be going back.
Super friendly staff, very knowledgable. Great deal on tires. Would highly recommend.
Great service! Friendly.
Great service and a solid price! Carlos is a delight even on a busy day.
No matter when I come in, appointment or no, they’re always so accommodating and make sure the work is completed as quickly as possible.
In Ventura excellent service. They promptly answered the phone this morning To give me an estimate prior to arriving.
The young man who attended me was friendly, attentive and professional. They took my car immediately and finished the job in a timely manner. I would return there to purchase tires and would happily recommend this shop to all my friends.
Love big brand Ventura location. Have been coming here for years and always solid service. I always recommend this store to friends and family.
First Class Service from beginning to end. I dropped off my work truck a bit early and they got it done in record time . Service was above and beyond.
Customer Service always great 👍 Honest, efficient and great prices
Fast, reliable service every time. The guys are respectful, honest, helpful, and communicative. I’ve brought many vehicles here over the years and they just keep getting better. It’s also very convenient to schedule appointments online in advance to see what free services or deals they may be offering.
The service here is excellent. Staff is always very helpful and friendly. 10+ years visiting this location. Would recommend!
They did a great job of installing new tires and a battery and then dealing with some paperwork issues. Great bunch of guys!
my boyfriend and i were on vacation and came out to our tire being flat. big brand was the only tire place open on sunday so we got there 30 mins before they opened and were 2nd in line. they had the tire patched in 45 mins and we were on our way. drove 16 hours home and not a single issue. great place, great…
Fantastic service and fast! Everyone that works there is incredibly helpful and kind.
Establishment was clean and the employees were friendly and accommodating
I am SO impressed with the professionalism and quality of work by Harrison and Steve! I had a flat tire when I left work...and a very busy night ahead of me. When I got to Big Brand, they were so gracious in getting the tire changed QUICKLY so that I wasn't late for my next appointment. Also, very impressed with…
Return customer. Bought tires for the second time. Courteous, fast, and reasonable prices.
Everyone here is very helpful. Great customer service and took care of my car.
This was the first time I've trusted a auto shop. They were very kind and helpful. Customer service was great. I got an alignment and 4 new tires. It took less than an hour. I recommend this place to anyone who needs service. Shout out to Harrison for helping me with everything.
Great service. Great price.
Great job and a wonderful customer relationship!
Steve at Big Brand hooked my wife & I up with a whole set of tires, installed, on her ‘19 Accura, for a great price !(I shopped around) And the service was outstanding. I highly recommend you call him . 😉
Fast/good pricing
My visit was super fast and helpful Thank you.
Great technicians with skill and super fast service!!! They are honest and recommend the best course of action versus just trying to sell you something.
Excellent service from Steve and all the guys there
I had a great experience at this tire shop! From the moment I walked in, everyone was so welcoming and friendly. The team was efficient, professional, and made the whole process quick and easy. I really appreciate the excellent service and will definitely be coming back!
We got an estimate over the phone. When I got there he suggested another brand without telling me they were much more expensive. We were shocked when we got the bill.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Price
Not enough reviews with a price yet.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General repairs & maintenance | 61 | — |
| Auto tire replacement | 45 | — |
| Tire rotations | 15 | — |
| Auto maintenance | 10 | — |
| Auto battery replacement | 5 | — |
| Auto brake repair | 5 | — |
| Vehicle safety inspection | 5 | — |
| Auto brake replacement | 5 | — |
