How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%68+37.1Reliability 24%53+12.8Value 14%100+14.1Replies to reviews 7%67+4.7Experts Score= 69Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.69SCOREBig Brand Tire & Service
San Buenaventura (Ventura), CA · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #30Position by Experts Score among all companies we track in this category. of 39 tire repair shops · 4.6★ from 1,423 Google reviews
Report card
Percentile vs other tire repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Reviews for your job
Customers hired Big Brand Tire & Service for 8 kinds of job.
Big Brand Tire & Service for tire rotations
Clear ✕All 15 Google reviews tagged “Tire rotations”
Stephen helped me out with a new tire for my 5th wheel. Pulled my rig to back of shop. Let me leave it hooked up to my truck. Was done in hour and a half. I continue to be very pleased with the customer service and quality of work!
They will sell you an extended warranty without explanation to recover the cost of their “buy three get one free” promotion and will not remove the charge. Except to charge for all four tires. In the end costing you MORE. I would not recommend nor will I ever return to this business.
Very Good Customer service and did a very good Job, very knowledgeable and know what they are doing
Had a small leak in my tire. They fixed it within an hour, no charge. They've also helped improve wheel issues that other places had caused. Good people, great service.
nice, honest people good customer service tires, alignment & now do all my oil changes there.
Super friendly staff. I made an appointment online the day before, pulled up 15 minutes early like it advised on the website and they took my car in right away and got to work. I was there about an hour for an oil change and tire rotation.
Knowledgeable and skilled technicians. My car was done when promised. Thanks, Sean!
No matter when I come in, appointment or no, they’re always so accommodating and make sure the work is completed as quickly as possible.
In Ventura excellent service. They promptly answered the phone this morning To give me an estimate prior to arriving.
Fast, reliable service every time. The guys are respectful, honest, helpful, and communicative. I’ve brought many vehicles here over the years and they just keep getting better. It’s also very convenient to schedule appointments online in advance to see what free services or deals they may be offering.
Big brands has amazing service! Everyone you speak with treats you as a guest rather than just a costumer. I had the pleasure to work with Stuart! Thank you, my car is definitely happy.
Fantastic service and fast! Everyone that works there is incredibly helpful and kind.
Had a flat. They fixed it immediately, no charge. They also rotated my tires for free.
I trust Big Brand completely. The service is fast and reliable.
Everyone here is very helpful. Great customer service and took care of my car.
Price
Not enough reviews with a price yet.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General repairs & maintenance | 61 | — |
| Auto tire replacement | 45 | — |
| Tire rotations | 15 | — |
| Auto maintenance | 10 | — |
| Auto battery replacement | 5 | — |
| Auto brake repair | 5 | — |
| Vehicle safety inspection | 5 | — |
| Auto brake replacement | 5 | — |
