How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%83+45.3Reliability 24%77+18.7Value 14%100+14.1Replies to reviews 7%96+6.8Experts Score= 85Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.85SCOREBig Brand Tire & Service
Surprise, AZ · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #63Position by Experts Score among all companies we track in this category. of 160 oil change services · 4.8★ from 1,049 Google reviews
Report card
Percentile vs other oil change services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Reviews for your job
Customers hired Big Brand Tire & Service for 8 kinds of job.
Big Brand Tire & Service for auto tire replacement
Clear ✕All 58 Google reviews tagged “Auto tire replacement” · showing 20
Great customer service reasonable pricing on the golf cart tires I got
Great job to Jessica and Jordan. Excellent Service highly recommended! 👏
Jordan at the front was amazing! super honest straightforward And trustworthy I will be coming back for sure next time, I need tires in this area. Thanks again !
exceptional service, wide variety of wheel paraphernalia, prompt, courteous!
I appreciate how nice and professional everyone was while I needed to get my car towed due to a flat tire. They helped me out with what I needed and am looking forward to future tire services through them 🙂
First time at the shop. Bought tires (Alignment) for our Toyota RAV4 and our GMC Sierra. Jessica helped us get what we needed, she was very knowledgeable and professional. We will continue to bring our vehicles in for service.
Great prices, quick same day service while I waited, didn't gouge me was consultative in choosing right tires
The guys were pleasant and knowledgeable. I will be visiting several more times for my other vehicles. Also would like to say Jordan J is an awesome guy!
The team was courteous, knowledgeable, and kind! I didn’t feel anything was overpriced and they weren’t overselling anything either!
Great customer service! Got my tires in way less time than I thought. Great work!
Big brand tire service rescued me. Repairs was fast and staff were very friendly and professional.
Used them twice in the last month. New tires for wife's HRV. Today for couple of tires for my golf cart. Great service friendly and knowledgeable.
Great experience Jessica and Jordan were very knowledgeable and extremely helpful I will definitely talk to my friends about this store A+++
Big Brand is always awesome. Thank you.
Big Brand is where I have bought my tires for years and will continue. The service is professional, friendly and reliable.
Friendly effective service. Very attentive to tires I purchased and made sure they were what I expected.
Fast, best prices and fast service!
Had a great experience. I would recommend this place to others and I will return in the future. Had new tires put on a diesel class a coach and they did an awesome job. I believe nick helped us and he is TOP NOTCH! Grt guy
Big Brand Tire and Service does excellent work and the whole team is very professional. Jessica, the assistant manager, is incredibly friendly and went out of her way to be helpful throughout the process. Zaw, the technician who worked on my vehicle, did a fantastic job — I came in needing four new tires and a wheel…
The techs were extremely helpful and cared about getting me back on the road quickly and without hassle. I will be back soon with more vehicles!
Price
Not enough reviews with a price yet.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General repairs & maintenance | 85 | — |
| Auto tire replacement | 58 | — |
| Tire rotations | 21 | — |
| Auto maintenance | 17 | — |
| Vehicle safety inspection | 6 | — |
| Auto brake repair | 5 | — |
| Auto battery replacement | 3 | — |
| Auto A/C recharge | 2 | — |
