How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%83+45.3Reliability 24%77+18.7Value 14%100+14.1Replies to reviews 7%96+6.8Experts Score= 85Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.85SCOREBig Brand Tire & Service
Surprise, AZ · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #63Position by Experts Score among all companies we track in this category. of 160 oil change services · 4.8★ from 1,049 Google reviews
Report card
Percentile vs other oil change services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Reviews for your job
Customers hired Big Brand Tire & Service for 8 kinds of job.
Big Brand Tire & Service for tire rotations
Clear ✕All 21 Google reviews tagged “Tire rotations” · showing 20
Jordan at the front was amazing! super honest straightforward And trustworthy I will be coming back for sure next time, I need tires in this area. Thanks again !
They got me on the road with my trailer on Super Bowl Sunday one valve stem one tire mount on my trailer. We are good to go thanks guys.
Absolutely amazing Jessica did amazing. Her work is amazing her communication with customers is beyond expectational. Somebody get this girl a raise 10 out of 10 recommend to anyone. She Is the example of great customer service and going above and beyond!!
Tires rotated in less than 30 minutes.
The service I received was excellent. They handled the work I needed done and didn’t try to upsell me. Everyone was courteous and professional.
Greeting you as you enter one on one. They have helped with all my needs and have what you need. Best of all open 7 days a week which is unusual!
Great service knowledgeable staff reasonable prices thanks 👍
Great experience Jessica and Jordan were very knowledgeable and extremely helpful I will definitely talk to my friends about this store A+++
Friendly staff and always honest!
Very reasonable price. They will even match price on service to other competitors. I went to get wheel alignment done after the other shop in el mirage couldn’t do the job properly claiming because my car has bent frame causing the alignment to be out. This shop was able to fix th alignment issue. and I didn’t even…
Fast and courteous tire rotation
Quick efficient service. I purchase 2 tires, and other services. Jonathan was very accommodating and provided excellent customer service . Please appreciate his hard work on a daily basis. Thanks again!
Jonathan H was so helpful and very professional. We will be returning and recommending family and friends to use them as well.
This morning I had a situation.I got to big brand tire in surprise @ 7:30 am Sign said 8 am im setting there and out came Mr JOHNATHAN opened up couple minutes early and he took care of me right we'll. Great services great price .thank you sir professionalism into my book .thanks .Hamilton.
These guys are good! They did an awesome job of finding my problem with the tires. Most were out of balance and they rebalanced, rotated and found a stud and lug nut cross threaded. Great Service.
I had to schedule an appointment 30 minutes before they closed and they took my car in and took care of my problems Great place I’m definitely recommending them to everyone
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Price
Not enough reviews with a price yet.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General repairs & maintenance | 85 | — |
| Auto tire replacement | 58 | — |
| Tire rotations | 21 | — |
| Auto maintenance | 17 | — |
| Vehicle safety inspection | 6 | — |
| Auto brake repair | 5 | — |
| Auto battery replacement | 3 | — |
| Auto A/C recharge | 2 | — |
