Analyzing 8,661,2998.7M ReviewsFor 24,73324.7K Experts
Google reviewers rate the service five stars based on fifty reviews, noting that the owner responds to ninety-four percent of feedback. Customers frequently describe the team as professional, punctual, and efficient when removing furniture, appliances, and yard waste. Recurring themes highlight quick response times, same-day availability, clear communication, and transparent, reasonable pricing. The excerpts indicate a consistent pattern of satisfaction with the thoroughness of the cleanup and the ease of scheduling appointments.
Data from Google, last updated November 4, 2026.
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: satisfaction and momentum; weakest: reliability.
Bar = this company · dark tick = category median.
51 Google reviews we collected
Phrases our text analysis found in 47 written reviews
How often each topic comes up in the written reviews
We read 47 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Booking was easy, communication was great, and the crew worked fast.”
“Big City Junk Removal did an excellent job removing old furniture from my home.”
“10/10 Super professional, great availability and prepared.”
“I will highly recommend Big City Junk Removal to anyone needing a fast and reliable clean-up service.”
“He quoted me a fair price and completed the work in less than an hour.”
“They are fair priced, great a communicating, and did a wonderful job!”
“He worked quickly, left the area clean and was transparent with pricing before hand.”
praise complaint · found by our text analysis, Google review wording unchanged.
Hansel came through! 10/10 Super professional, great availability and prepared. I will definitely recommend this business to my friends and family.
Hansel was quick to respond and give a quote. He was able to come haul away our broken down kitchen cabinets less than 24 hours after arranging for him to come. He worked quickly, left the area clean and was transparent with pricing before hand. Would recommend and would use again.
I posted on Nextdoor needing a small tree removed from my backyard that my husband had cut down. Within 2 hours he was at my door and working. Very prompt, very friendly and amazing price! I’ll be saving his number for all of my future needs.
Excellent junk removal company in Houston. Booking was easy, communication was great, and the crew worked fast. I would definitely use them again.
Great experience from start to finish. The crew was professional, friendly, and careful while removing old furniture and junk from our house. The whole process was quick and stress-free.
Very polite and super thorough! I’ve used them twice now and never disappointed! Great service!
5.0 ★★★★★ 50 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Hansel came through! 10/10 Super professional, great availability and prepared. I will definitely recommend this business to my friends and family.
Hansel was quick to respond and give a quote. He was able to come haul away our broken down kitchen cabinets less than 24 hours after arranging for him to come. He worked quickly, left the area clean and was transparent with pricing before hand. Would recommend and would use again.
Difficult job with short notice. Excellent communication and professionalism.
I posted on Nextdoor needing a small tree removed from my backyard that my husband had cut down. Within 2 hours he was at my door and working. Very prompt, very friendly and amazing price! I’ll be saving his number for all of my future needs.
Thank you for sharing your experience with us. We are delighted to have met your expectations through our prompt and friendly service. Your satisfaction is our priority, and we appreciate your trust in us for future needs. We look forward to assisting you again as opportunities arise.
Excellent junk removal company in Houston. Booking was easy, communication was great, and the crew worked fast. I would definitely use them again.
We sincerely appreciate your kind words and are thrilled to hear about your positive experience with us. Our team is dedicated to providing efficient service and excellent communication. Thank you for choosing Big City Junk Removal; we look forward to assisting you again in the future.
Great experience from start to finish. The crew was professional, friendly, and careful while removing old furniture and junk from our house. The whole process was quick and stress-free.
Thank you for the 5-star review! We're glad to hear about your great Houston junk removal experience and that our crew provided professional and friendly service. It's wonderful to know the process was quick and stress-free.
Great!
Thank you for your positive feedback. We truly appreciate your support and are committed to maintaining the highest standards of service. Your experience is important to us, and we look forward to serving you again in the future.
Very polite and super thorough! I’ve used them twice now and never disappointed! Great service!
Thank you for your kind words and for choosing us again for your junk removal needs. We truly appreciate your support and are committed to providing exceptional service every time. Your satisfaction is our priority, and we look forward to assisting you with any future projects.
Great company! Hauled everything away that I requested. Highly recommend!
Thank you for your 5-star review! We're thrilled to hear that our hauling services met your expectations. Your recommendation means a lot to us! Affordable junk removal service Best trash service near me Affordable Dump runs
We called with only two day's notice and they were able to accommodate us. Super friendly, efficient, and reasonable pricing!
Thank you for the fantastic review! We're thrilled to hear our team was able to accommodate your schedule and provide friendly, efficient service. We strive to maintain our quality and pricing to ensure great experiences. Furniture removal service Affordable dump runs Same day junk haulers
Analyzing 8,661,2998.7M ReviewsFor 24,73324.7K Experts
