GATE INSTALLATION · FRANKLIN, TN
Big Jerry's Fencing logoHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%13+4.6Reliability 15%8+1.2Craft & service 20%79+15.8Value 10%34+3.4Momentum 8%78+6.2Track record 7%58+4.1Accountability 5%23+1.2Experts Score= 36Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.36SCORE

Big Jerry's Fencing

Better than 15% of gate installation · #17 of 20

4.8★73 Google reviewsGoogle star rating as shown on Google Maps.
5.00★last 12 monthsAverage stars on reviews from the last 12 months only.
7.7%1–2★ in 2 yrs (avg 1.2%)Share of reviews from the last 24 months that gave 1 or 2 stars.
67%complaints answeredShare of 1–3★ reviews the owner publicly replied to.

Big Jerry's Fencing for chain link fence installation

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.2
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—

All 2 Google reviews tagged “Chain link fence installation”

★★★★★ Sharon · 3 years ago

I would definitely recommend Big Jerry's Fencing. There pricing is very comparable to other companies. They were there when they said they would be there . The installers were very nice and answered all our questions. They installed our fence in 2 days. Would definitely recommend

Chain link fence installation+ Responsiveness+ Punctuality+ Quality
★★★★★ Alecia · 4 years ago

Helped me quickly..

Chain link fence installationCustom fence constructionWood fence installation+ Responsiveness+ Punctuality+ Quality

vs category

Blue = Big, grey = gate installation average

SatisfactionReliabilityCraftValueMomentumTrackAccountability
This companyCategory average

Rating over time

1.01.52.02.53.03.54.04.55.02023-Q3: 4.89★ (9 reviews)2023-Q4: 5.00★ (4 reviews)2024-Q1: 5.00★ (3 reviews)2024-Q2: 5.00★ (6 reviews)2024-Q3: 5.00★ (3 reviews)2024-Q4: 4.00★ (4 reviews)2025-Q1: 4.67★ (3 reviews)2025-Q2: 5.00★ (2 reviews)2025-Q3: 1.00★ (1 reviews)2026-Q1: 5.00★ (2 reviews)2026-Q2: 5.00★ (1 reviews)2026-Q4: 5.00★ (2 reviews)2023-Q32024-Q32025-Q32026-Q32026-Q4
This companyIndustrydot size = review count

Price

Not enough reviews with a price yet.

Great price 80%Reasonable 20%Overpriced 0%Not sure 0%

Score factorsHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%13+4.6Reliability 15%8+1.2Craft & service 20%79+15.8Value 10%34+3.4Momentum 8%78+6.2Track record 7%58+4.1Accountability 5%23+1.2Experts Score= 36Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.

SatisfactionSatisfaction · 35%Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Bar = this company’s percentile, tick = category average.
13
ReliabilityReliability · 15%How rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Bar = this company’s percentile, tick = category average.
8
Craft & serviceCraft & service · 20%Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Bar = this company’s percentile, tick = category average.
79
ValueValue · 10%Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Bar = this company’s percentile, tick = category average.
34
MomentumMomentum · 8%Last 12 months vs lifetime average — improving or slipping.Bar = this company’s percentile, tick = category average.
78
Track recordTrack record · 7%Review volume and years with reviews.Bar = this company’s percentile, tick = category average.
58
AccountabilityAccountability · 5%Owner replies to 1–3★ reviews.Bar = this company’s percentile, tick = category average.
23

Praised for

Google highlights · percentile vs peersGoogle review highlights (Quality, Professionalism…): positive minus negative mentions per review, as a percentile vs peers.

Quality
+31 / −1
Professionalism
+33 / −3
Responsiveness
+31 / −1
Punctuality
+31 / −0
Value
+27 / −1

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