GATE INSTALLATION · FRANKLIN, TN
Big Jerry's Fencing logoHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%13+4.6Reliability 15%8+1.2Craft & service 20%79+15.8Value 10%34+3.4Momentum 8%78+6.2Track record 7%58+4.1Accountability 5%23+1.2Experts Score= 36Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.36SCORE

Big Jerry's Fencing

Better than 15% of gate installation · #17 of 20

4.8★73 Google reviewsGoogle star rating as shown on Google Maps.
5.00★last 12 monthsAverage stars on reviews from the last 12 months only.
7.7%1–2★ in 2 yrs (avg 1.2%)Share of reviews from the last 24 months that gave 1 or 2 stars.
67%complaints answeredShare of 1–3★ reviews the owner publicly replied to.

Big Jerry's Fencing for custom fabrication

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.2
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—

All 2 Google reviews tagged “Custom fabrication”

★★★★★ Jim · 5 days ago

Replaced a rickety old fence with a brand new one. Great material, excellent installation, and great communication from the office. Oh yeah, good price too. Win, win, win, win, etc…..

Great priceCustom fabrication
★★★★★ Christine · 3 years ago

Big Jerry’s fencing process was smooth, exactly as promised. Both those in the office as well as the folks that did the installation were friendly and helpful. The fence (including the gates) was installed perfectly and ahead of schedule.

Aluminum fence installationCustom fabricationFence design+ Responsiveness+ Punctuality+ Quality

vs category

Blue = Big, grey = gate installation average

SatisfactionReliabilityCraftValueMomentumTrackAccountability
This companyCategory average

Rating over time

1.01.52.02.53.03.54.04.55.02023-Q3: 4.89★ (9 reviews)2023-Q4: 5.00★ (4 reviews)2024-Q1: 5.00★ (3 reviews)2024-Q2: 5.00★ (6 reviews)2024-Q3: 5.00★ (3 reviews)2024-Q4: 4.00★ (4 reviews)2025-Q1: 4.67★ (3 reviews)2025-Q2: 5.00★ (2 reviews)2025-Q3: 1.00★ (1 reviews)2026-Q1: 5.00★ (2 reviews)2026-Q2: 5.00★ (1 reviews)2026-Q4: 5.00★ (2 reviews)2023-Q32024-Q32025-Q32026-Q32026-Q4
This companyIndustrydot size = review count

Price

Not enough reviews with a price yet.

Great price 80%Reasonable 20%Overpriced 0%Not sure 0%

Score factorsHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%13+4.6Reliability 15%8+1.2Craft & service 20%79+15.8Value 10%34+3.4Momentum 8%78+6.2Track record 7%58+4.1Accountability 5%23+1.2Experts Score= 36Grade D: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.

SatisfactionSatisfaction · 35%Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Bar = this company’s percentile, tick = category average.
13
ReliabilityReliability · 15%How rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Bar = this company’s percentile, tick = category average.
8
Craft & serviceCraft & service · 20%Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Bar = this company’s percentile, tick = category average.
79
ValueValue · 10%Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Bar = this company’s percentile, tick = category average.
34
MomentumMomentum · 8%Last 12 months vs lifetime average — improving or slipping.Bar = this company’s percentile, tick = category average.
78
Track recordTrack record · 7%Review volume and years with reviews.Bar = this company’s percentile, tick = category average.
58
AccountabilityAccountability · 5%Owner replies to 1–3★ reviews.Bar = this company’s percentile, tick = category average.
23

Praised for

Google highlights · percentile vs peersGoogle review highlights (Quality, Professionalism…): positive minus negative mentions per review, as a percentile vs peers.

Quality
+31 / −1
Professionalism
+33 / −3
Responsiveness
+31 / −1
Punctuality
+31 / −0
Value
+27 / −1

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