Analyzing 5,880,2915.9M ReviewsFor 16,22616.2K Experts
Google reviewers rate Big Kahuna's 4.5 out of 5 stars based on 823 reviews, frequently praising the quality of Hawaiian burgers, pork dishes, and generous portions. Customers often highlight friendly staff, clean facilities, and large serving sizes, though some note that prices are relatively high for the meals provided. A recurring criticism involves inconsistent food preparation, with complaints about overcooked meats, excessive sweetness, or fatty cuts, alongside occasional issues with slow or inattentive service during quiet hours.
Data from Google, last updated October 28, 2026.
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and reliability; weakest: replies to reviews.
Bar = this company · dark tick = category median.
823 Google reviews we collected
Phrases our text analysis found in 550 written reviews
How often each topic comes up in the written reviews
We read 550 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“And on top of that, the staff were so warm, welcoming, and friendly.”
“The waiter with the red hair was not very friendly.”
“Great service and the place was very clean and welcoming.”
“Absolutely terrible service and no other customers were there to occupy server, so no excuses.”
“The prices are beyond reasonable for the food you get.”
“Staff was pleasant but very expensive for chicken yard bird and rice.”
“Better than a fast food joint, and good service with a smile.”
“Service was very slow even though it wasn’t crowded.”
“Would 100% recommend stopping in whether it's to dine in or take out - you won't regret it!”
“I would highly recommend avoiding this place at all costs.”
“Honestly, it beats any fast food burger by a mile.”
“The girl who helped us was so so nice and friendly, she helped us by explaining a few things about the menu.”
praise complaint · found by our text analysis, Google review wording unchanged.
Food was excellent. I had the Kahlua pork with cabbage. We also had some Kalbi short ribs which were amazing. Great service and the place was very clean and welcoming. Will enjoy going back and trying other dishes
Awesome service. Awesome food. Awesome workers. My faith in humanity has been restored🥹. God bless Big Kahunas
Excellent service and magnificent food I tried Big Kahuna's rice bowl and omg!!!! It was delicious and very very big 👌👌 it comes also with a salad
Food was three stars for my dish - the teriyaki sauce was way too sweet for my taste, and I’ve enjoyed teriyaki dishes at other places. I’m removing one star because their food was served on plastic dishes. Piping hot food on a plastic dish that felt like melamine. Super toxic from a health perspective. I know…
Delivery. My daughter kindly sent me dinner as I’m not very mobile. I wanted a teriyaki sandwich but along with that she also sent me the coconut shrimp. They were very good but it wasn’t what I wanted. The teriyaki was overcooked, dried out, unchewable, shoe leather. I’ve had this before and it was very good. But…
The second time I’ve ordered from here and I’d say so far okay. This time I ordered the beef brisket and it was highly fatty, felt like I wasted money to have a few actual bites of meat.
4.5 ★★★★★ 823 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Food was excellent. I had the Kahlua pork with cabbage. We also had some Kalbi short ribs which were amazing. Great service and the place was very clean and welcoming. Will enjoy going back and trying other dishes
Awesome service. Awesome food. Awesome workers. My faith in humanity has been restored🥹. God bless Big Kahunas
¡muy bien!
Excellent service and magnificent food I tried Big Kahuna's rice bowl and omg!!!! It was delicious and very very big 👌👌 it comes also with a salad
Food was three stars for my dish - the teriyaki sauce was way too sweet for my taste, and I’ve enjoyed teriyaki dishes at other places. I’m removing one star because their food was served on plastic dishes. Piping hot food on a plastic dish that felt like melamine. Super toxic from a health perspective. I know places are trying to cut costs, but this is the wrong way to do it. Our waitress was amazing and swapped the plastic dish for an aluminum takeout container (which unfortunately doesn’t undo the exposure to melamine and formaldehyde, but at that point, we were too hungry to go anywhere else).
great kahuna burger!!
This is one tasty burger
They are always nice here, food is good also.
Had a guacamole bacon burger and it good. Worth a visit.
Delivery. My daughter kindly sent me dinner as I’m not very mobile. I wanted a teriyaki sandwich but along with that she also sent me the coconut shrimp. They were very good but it wasn’t what I wanted. The teriyaki was overcooked, dried out, unchewable, shoe leather. I’ve had this before and it was very good. But not tonight. As this was what I was looking forward to having for dinner I gave 2 stars. The shrimp would have been a solid 4-4 1/2 stars. I’m not going to average because my sandwich was inedible.
Analyzing 5,880,2915.9M ReviewsFor 16,22616.2K Experts
