Analyzing 7,328,4747.3M ReviewsFor 20,75220.8K Experts

Experts Reviews · Company report
Big League Movers: #1 Rated Memphis Moving Company logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%90+49.1Reliability 24%84+20.4Value 14%100+14.1Replies to reviews 7%44+3.1Craft & service penalty86−1.4Experts Score= 85Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.85SCORE

Big League Movers: #1 Rated Memphis Moving Company

Memphis, TN · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #156Position by Experts Score among all companies we track in this category. of 218 movers · 4.9★ from 5,253 Google reviews

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Report card

Percentile vs other movers (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Big League Movers: #1 Rated Memphis Moving Company is better than 90% of movers.A
90
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Big League Movers: #1 Rated Memphis Moving Company is better than 84% of movers.A
84
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Big League Movers: #1 Rated Memphis Moving Company is better than 86% of movers.A
86
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Big League Movers: #1 Rated Memphis Moving Company is better than 100% of movers.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Big League Movers: #1 Rated Memphis Moving Company is better than 100% of movers.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Big League Movers: #1 Rated Memphis Moving Company is better than 44% of movers.C
44

Reviews for your job

Customers hired Big League Movers: #1 Rated Memphis Moving Company for 8 kinds of job.

Big League Movers: #1 Rated Memphis Moving Company for vehicle transport

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.7
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.57
Usually paidThe price range customers picked most often for this job.$1,200–1,400
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$527–$1.5k
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 70/100.How Job match is calculatedBuilt only from reviews Google tagged “Vehicle transport”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#32 / 36
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 7 Google reviews tagged “Vehicle transport”

Jake2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Brookes crew was great in our move. Really great and friendly group of guys. Took good care with our things and was very respectful.

Senior movingVehicle transport
tennesseejam1980Local Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

I had to cancel 2 moves for personal reasons, but the office folks really worked with me. The actual move went much better than I could hope for. They were organized and kept a steady pace. 5 out of 5.

Paid $1,200–1,400Reasonable priceVehicle transport
Bob4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★

Guys who unloaded worked hard, but the attention to care when filling multiple storage units was lacking. The initial pack job out of Memphis was not of the quality we expected for a move of this size. Things were thrown in boxes and we were unable to find most of the bed and associated hardware to put a lot of the…

Business & corporate-related movingVehicle transportInterstate moving
Jackie2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Chris , Keith, & Pender were amazing! I cannot say enough good things about them. We really appreciate them. They took great care of my mom! Thank you so much! I will definitely recommend Big League Movers and this crew especially!!!💕

Paid $2,000+Great priceSenior movingVehicle transportSmall furniture moving
Demetria1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Courtney, TJ, and Tate moved me out of my storage and into my apartment and did an amazing job. Will definitely call them again for any future needs.

Paid $600–800Great priceVehicle transport
ERG6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

We moved from Houston back to Memphis. Kris and Pender were our movers and packers! They did an excellent job from start to finish. We also got a guaranteed delivery date. Everything was smooth and excellent! I would definitely use them again!

Reasonable priceVehicle transportSmall furniture movingInterstate moving
Dylan10 months ago★★★★★

Rating only, no written review.

Vehicle transportSmall furniture movingLocal moving

Price

$1.5k+48% vs typical movers

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 40%Reasonable 52%Overpriced 4%Not sure 3%

Jobs customers hired them for

JobReviewsCategory typical
Local moving198$621–$1.6k
In-state moving85$878–$2.3k
Oversized-item moving81$196–$633
Furniture assembly71$265–$1.0k
Small furniture moving66$248–$878
Furniture disassembly63—
Senior moving60$549–$1.6k
Interstate moving56$1.9k–$4.9k

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