Mark Bran1 reviewTotal number of Google reviews Mark has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleGreat group of guys, hard workers and very professional
Big League Movers: #1 Rated Memphis Moving Company
How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%90+49.1Reliability 24%84+20.4Value 14%100+14.1Replies to reviews 7%44+3.1Craft & service penalty86−1.4Experts Score= 85Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.85SCORE
AGradeLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#156 of 218 moversPosition by Experts Score among all companies we track in this category. · better than 29%
4.9 ★★★★★ 5,253 Google reviews · 24 photos
96%five-star reviews
4.85★last 12 monthsAverage stars on reviews from the last 12 months only.
2.2%1–2★ in 2 yearsShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
64%reviews answered by the owner
$1.5ktypical billMedian bill customers of this company reported in their reviews (needs 3+ priced reviews).
Big League Movers: #1 Rated Memphis Moving Company at a glance
Big League Movers holds a 4.9/5 rating from 5,253 reviews, with customers frequently praising the crews for their punctuality, professionalism, and careful handling of furniture during local and interstate moves. Recurring themes highlight efficient service and clear communication throughout the moving process. However, low-star reviews indicate a pattern of dissatisfaction regarding billing disputes, overcharging, and a lack of timely resolution for property damage claims.
- Google rating: 4.9 out of 5 from 5,253 reviews (96% five-star).
- Reviews on this page: 5,252 Google reviews (4,406 with written comments, 289 with photos).
- Owner responses: the business replied to 64% of reviews.
- Most recent review: October 31, 2026.
- Service: Mover serving Memphis, Tennessee.
Data from Google, last updated November 1, 2026.
Score profile vs other movers
Score per factor (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: replies to reviews.
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Big League Movers: #1 Rated Memphis Moving Company: 90/100 on this factor. Category median: 93.A
90
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Big League Movers: #1 Rated Memphis Moving Company: 84/100 on this factor. Category median: 90.A
84
Craft & serviceCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Big League Movers: #1 Rated Memphis Moving Company: 86/100 on this factor. Category median: 93.A
86
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Big League Movers: #1 Rated Memphis Moving Company: 100/100 on this factor. Category median: 100.A
100
MomentumMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Big League Movers: #1 Rated Memphis Moving Company: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Big League Movers: #1 Rated Memphis Moving Company: 44/100 on this factor. Category median: 81.C
44
Bar = this company · dark tick = category median.
Star ratings
5,252 Google reviews we collected
- 5 stars5,03096%
- 4 stars581%
- 3 stars200%
- 2 stars281%
- 1 star1162%
Praise vs complaints
Phrases our text analysis found in 2,500 written reviews
- Praise4,01598%
- Complaints882%
PriceGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
- Great price17340%
- Reasonable22352%
- Overpriced194%
- Not sure143%
$1.5k+48% vs typical movers
Middle half of what 285 customers paid ($858–$2.8k) · gold mark = category median.
Topic share
How often each topic comes up in the written reviews
- Staff & attitude1,20329%
- Speed & response96924%
- Quality & results95423%
- Would recommend72418%
- Communication1133%
- Price & value852%
- Honesty & trust551%
What customers talk about
We read 2,500 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“Great group of guys, hard workers and very professional”
“…der for any moving of any kind wouldn't recommend for any moving very unprofessional shoddy company would recommend getting uhaul and hiring someone f…”
“Denzel, Zack, & Lasalle did an awesome job, very professional and quick.”
“The team broke my TV cabinet and I filed a claim but they never got back to me.”
“Tate and his crew did a fantastic job with our move.”
“…l and hiring someone from the block the same results but lesser price damaged furniture and broken possessions…”
“…ur son and pregnant daughter-in-law move into their new house I would highly recommend them!…”
“…over 9 mos I sent photos of damage and still have not heard from BLM would not recommend and wouldn't consider for any moving of any kind wouldn't re…”
“They were fast, professional and easy to work with!”
“The lack of communication, organization, and urgency in resolving the situation was extremely disappointing.”
“Saves us hours and hours of time at a very affordable rate.”
“was overcharged and had items broken called and relayed my concerns to the company and have not heard back from them when I was told someone would re…”
“They were so professional and also genuinely caring.”
“…llow a customer to have 20-inch ruts in their front yard, three trees lying on the ground and exposed stumps for three months without getting the issu…”
People customers mention
- Byron 42 reviews
- Doc 41 reviews
- Pender 34 reviews
- Crew 33 reviews
- Denzel 33 reviews
- James 30 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired Big League Movers: #1 Rated Memphis Moving Company for 8 kinds of job. Pick one to see what they paid and said.
Recent priced reviews
RoscoeLocal Guide · 26 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 days ago★
was overcharged and had items broken called and relayed my concerns to the company and have not heard back from them when I was told someone would reach out to me the next day it's been over 9 mos I sent photos of damage and still have not heard from BLM would not recommend and wouldn't consider for any moving of…
Paid $1,000–1,500Overpriced
Kaylee4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
D Griffin & Crew helped me and my husband move into our new home. They were professional, careful, and friendly. We would give 10 stars if we could. Thank you!
Paid $500–1,000
Laurie3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
We were very impressed with the dedication and skill James, Zach, and Stubbs showed in helping our son and pregnant daughter-in-law move into their new house I would highly recommend them!
Paid $2,000–2,500Reasonable priceLocal moving
Candace1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
Zack and Chandler were the packers. They were hard-working, courteous, kind, patient and very professional.
Paid $1,500–2,000Reasonable priceSenior moving
Thomas6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
Demario Perkins and Buchannan were efficient courteous and so nice to work with and cleaned up all the debris. Highest recommendations!
Paid $1–500Great priceBusiness & corporate-related moving
MarkLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★
Great, professional service with a great attitude. Tate and his guys couldn’t have been better.
Paid $3,000–3,500Reasonable price
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Local moving | 198 | $621–$1.6k |
| In-state moving | 85 | $878–$2.3k |
| Oversized-item moving | 81 | $196–$633 |
| Furniture assembly | 71 | $265–$1.0k |
| Small furniture moving | 66 | $248–$878 |
| Furniture disassembly | 63 | — |
| Senior moving | 60 | $549–$1.6k |
| Interstate moving | 56 | $1.9k–$4.9k |
Compare with
Photos
Customer reviews
4.9 ★★★★★ 5,253 reviews on Google · rating breakdown
Reviews from Google, shown as published (original wording, unedited).
Jobs customers hired them for — from Google's service tags and the review text
Team members customers mention
Tiffanie BowmanLocal Guide · 19 reviewsTotal number of Google reviews Tiffanie has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleLarry Jarvis and Isaac did a fantastic job!
- Price assessment: Great price
- Price: $1,500–2,000
- Services: Oversized-item moving
Eddie Gentry4 reviewsTotal number of Google reviews Eddie has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleThe movers were great. They took good care of our furniture.
- Price assessment: Reasonable price
- Price: $4,500–5,000
- Services: Senior moving
Vanessia Twillie5 reviewsTotal number of Google reviews Vanessia has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleGreat service quickly
Priscilla Gaines2 reviewsTotal number of Google reviews Priscilla has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleThey came on time and prepared. Wrapped everything well , worked quickly Wroth it. T. Andrews. T. Shaw. D. Griffin
dah7254 reviewsTotal number of Google reviews dah725 has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleTate and his crew did a fantastic job with our move. All 6 guys worked tirelessly to get the job done. 5 star all the way.
JeffLocal Guide · 25 reviewsTotal number of Google reviews Jeff has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleKC, Vernon and Kevin did solid overall moving us in town in Oxford. They moved quickly from place to place and were careful with our things. My only complainint is they damaged our doorframe and we had to file a claim. Would recommend but watch them so the same thing doesn’t happen to you as well.
- Price assessment: Reasonable price
- Services: Local moving, In-state moving
Alexa Sayers5 reviewsTotal number of Google reviews Alexa has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleT Mac and the crew did an excellent service, handled all our requests perfectly without hesitation. Even handled extra stuff we had forgotten
- Price assessment: Great price
Response from the owner · 2 years ago
Dear Alexa, Thank you for taking the time to leave us a 5-star review! We’re so pleased to hear that T Mac provided excellent service and handled all your requests perfectly. Our team is dedicated to accommodating every need with precision and care, and it's rewarding to know that this was reflected in your experience. We appreciate your positive feedback and are glad that you were satisfied with the service. We look forward to the opportunity to serve you again in the future! Best regards, Big League Movers
Joseph Januchowski3 reviewsTotal number of Google reviews Joseph has written across all businesses on Google Maps, not just this one.
Review from Google · view on GoogleDenzel, Zack, & Lasalle did an awesome job, very professional and quick. Go to crew!
Roscoe BanksLocal Guide · 26 reviewsTotal number of Google reviews Roscoe has written across all businesses on Google Maps, not just this one.
Review from Google · view on Googlewas overcharged and had items broken called and relayed my concerns to the company and have not heard back from them when I was told someone would reach out to me the next day it's been over 9 mos I sent photos of damage and still have not heard from BLM would not recommend and wouldn't consider for any moving of any kind wouldn't recommend for any moving very unprofessional shoddy company would recommend getting uhaul and hiring someone from the block the same results but lesser price damaged furniture and broken possessions
- Price assessment: Overpriced
- Price: $1,000–1,500
Response from the owner · 2 years ago
Hello Roscoe, Thank you for bringing this to our attention. We apologize for any confusion regarding charges and the unfortunate incident with your items. We aim to resolve all customer concerns promptly and thoroughly. If we haven't yet addressed your concerns to your satisfaction, please contact us so we can make things right. Regards, Big League Movers
Big League Movers: #1 Rated Memphis Moving Company on Google Maps →
Business details
- Address: 4660 Distriplex Dr W, Memphis, TN 38118
- Phone: (901) 479-0775
- Website: bigleaguemovers.com
- Service area: Memphis, TN