Analyzing 7,364,2957.4M ReviewsFor 20,86320.9K Experts

Experts Reviews · Company report
Big Nick's Landscaping and Maintenance logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%84+45.8Reliability 24%84+20.4Value 14%100+14.1Replies to reviews 7%96+6.8Craft & service penalty60−4Experts Score= 83Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.83SCORE

Big Nick's Landscaping and Maintenance

Phoenix, AZ · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #42Position by Experts Score among all companies we track in this category. of 85 gardeners · 4.8★ from 96 Google reviews

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Percentile vs other gardeners (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: craft & service.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Big Nick's Landscaping and Maintenance is better than 84% of gardeners.A
84
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Big Nick's Landscaping and Maintenance is better than 84% of gardeners.A
84
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Big Nick's Landscaping and Maintenance is better than 60% of gardeners.B
60
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Big Nick's Landscaping and Maintenance is better than 100% of gardeners.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Big Nick's Landscaping and Maintenance is better than 100% of gardeners.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Big Nick's Landscaping and Maintenance is better than 96% of gardeners.A
96

Reviews for your job

Customers hired Big Nick's Landscaping and Maintenance for 8 kinds of job.

Big Nick's Landscaping and Maintenance for hardscaping

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.3
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 75/100.How Job match is calculatedBuilt only from reviews Google tagged “Hardscaping”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#6 / 7

All 3 Google reviews tagged “Hardscaping”

Seamus9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

My new backyard looks amazing. They also finished my sideyards and widened my driveway. The work was extremely professional every step of the way. The work crew is very experienced. And John Foley the main man is very pleasant to work with. I consider my yard project as being very average in size, and some landscape…

Brick & block workConcrete workCustom masonry+ Responsiveness+ Quality+ Professionalism
George4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Big Nick’s did a terrific job on our outdoor bar! John had wonderful design suggestions and the subs did the work timely and professionally. We are extremely happy with the finished product!

Hardscaping+ Punctuality+ Quality+ Value
Jenni5 years ago★★★★★

Rating only, no written review.

HardscapingIrrigation system repair & maintenanceLawn mowing & maintenance+ Responsiveness+ Punctuality+ Quality

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 33%Reasonable 67%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Lawn mowing & maintenance13—
Yard work11—
Landscaping maintenance5—
Grass seeding5—
Weed control5—
Lawn care4—
Hauling4—
Irrigation system repair & maintenance4—

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