Experts Reviews · Company report
How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%84+45.8Reliability 24%84+20.4Value 14%100+14.1Replies to reviews 7%96+6.8Craft & service penalty60−4Experts Score= 83Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.83SCOREBig Nick's Landscaping and Maintenance
Phoenix, AZ · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #42Position by Experts Score among all companies we track in this category. of 85 gardeners · 4.8★ from 96 Google reviews
Report card
Percentile vs other gardeners (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: craft & service.
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Big Nick's Landscaping and Maintenance is better than 84% of gardeners.A
84
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Big Nick's Landscaping and Maintenance is better than 84% of gardeners.A
84
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Big Nick's Landscaping and Maintenance is better than 60% of gardeners.B
60
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Big Nick's Landscaping and Maintenance is better than 100% of gardeners.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Big Nick's Landscaping and Maintenance is better than 100% of gardeners.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Big Nick's Landscaping and Maintenance is better than 96% of gardeners.A
96
Reviews for your job
Customers hired Big Nick's Landscaping and Maintenance for 8 kinds of job.
Big Nick's Landscaping and Maintenance for irrigation system repair & maintenance
Clear ✕Jobs reviewedHow many Google reviews are tagged with this job.4
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 68/100.How Job match is calculatedBuilt only from reviews Google tagged “Irrigation system repair & maintenance”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#9 / 12
All 4 Google reviews tagged “Irrigation system repair & maintenance”
caitlin7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★
Responsive & timely. Had pavers and irrigation installed/repaired. All work was done quickly and we love how it turned out!
Irrigation system repair & maintenanceLawn mowing & maintenanceWeed control+ Responsiveness+ Punctuality+ Quality
E1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★
Every visit from Nick’s Lawn care is the same. My landscape looks so manicured. They also take the time for little things that go above and beyond to make the yard look better. Many thanks to Nick and crew. I can always depend on you.
HaulingIrrigation system repair & maintenanceLawn mowing & maintenance+ Responsiveness+ Punctuality+ Quality
Jenni5 years ago★★★★★
Rating only, no written review.
HardscapingIrrigation system repair & maintenanceLawn mowing & maintenance+ Responsiveness+ Punctuality+ Quality
Kate5 years ago★★★★★
Rating only, no written review.
Irrigation system repair & maintenanceYard work
Price
Not enough reviews with a price yet.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Great price 33%Reasonable 67%Overpriced 0%Not sure 0%
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Lawn mowing & maintenance | 13 | — |
| Yard work | 11 | — |
| Landscaping maintenance | 5 | — |
| Grass seeding | 5 | — |
| Weed control | 5 | — |
| Lawn care | 4 | — |
| Hauling | 4 | — |
| Irrigation system repair & maintenance | 4 | — |
