Analyzing 7,476,5457.5M ReviewsFor 21,05821.1K Experts

Experts Reviews · Company report
Big Nick's Landscaping and Maintenance logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%84+45.8Reliability 24%84+20.4Value 14%100+14.1Replies to reviews 7%96+6.8Craft & service penalty60−4Experts Score= 83Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.83SCORE

Big Nick's Landscaping and Maintenance

Phoenix, AZ · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #42Position by Experts Score among all companies we track in this category. of 85 gardeners · 4.8★ from 96 Google reviews

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Report card

Percentile vs other gardeners (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: craft & service.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Big Nick's Landscaping and Maintenance is better than 84% of gardeners.A
84
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Big Nick's Landscaping and Maintenance is better than 84% of gardeners.A
84
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Big Nick's Landscaping and Maintenance is better than 60% of gardeners.B
60
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Big Nick's Landscaping and Maintenance is better than 100% of gardeners.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Big Nick's Landscaping and Maintenance is better than 100% of gardeners.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Big Nick's Landscaping and Maintenance is better than 96% of gardeners.A
96

Reviews for your job

Customers hired Big Nick's Landscaping and Maintenance for 8 kinds of job.

Big Nick's Landscaping and Maintenance for lawn mowing & maintenance

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.13
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 81/100.How Job match is calculatedBuilt only from reviews Google tagged “Lawn mowing & maintenance”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#7 / 19

All 13 Google reviews tagged “Lawn mowing & maintenance”

caitlin7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Responsive & timely. Had pavers and irrigation installed/repaired. All work was done quickly and we love how it turned out!

Irrigation system repair & maintenanceLawn mowing & maintenanceWeed control+ Responsiveness+ Punctuality+ Quality
Martha9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Nick is very professional. He has a great crew. He is always responsive to my requests regarding my landscaping. I highly recommend his business.

Lawn mowing & maintenanceLawn pest controlMulching+ Responsiveness+ Professionalism
Chris1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Nick is the best in the business! Reliable, great communicator and hard working. He treats your home as if it were his own. Not just some quick mow, blow and go service. Owning multiple rentals I’ve seen a WIDE range of people in this industry. Nick is at the top. He pays tremendous attention to detail and has high standards. 1000% satisfied.

Lawn mowing & maintenanceYard work
Steve2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Big Nick’s is THE best. Do yourself a favor!

Lawn mowing & maintenance
Lesia5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Big Nicks was the best yard service I’ve ever had! So sad they do not service my area anymore... I’m lost without them and wish they would come back... I’ve decided to just rip out all my landscaping and build a pool instead. I just can not have another service to do maintenance because once you have had Big Nick’s…

Lawn mowing & maintenanceYard work+ Responsiveness+ Punctuality+ Quality
E1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Every visit from Nick’s Lawn care is the same. My landscape looks so manicured. They also take the time for little things that go above and beyond to make the yard look better. Many thanks to Nick and crew. I can always depend on you.

HaulingIrrigation system repair & maintenanceLawn mowing & maintenance+ Responsiveness+ Punctuality+ Quality
Brian10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

I’ve been impressed with their attention to detail. The local crew seems to take pride in the work. Thumbs up.

Lawn mowing & maintenanceGrass seedingWeed control+ Responsiveness+ Punctuality+ Quality
MadisonLocal Guide · 116 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

I couldn't be happier with the quality of service I recieve from this crew! My yard has seriously never looked better. They pay attention to my feedback and im kinda picky on how my plants grow! Always timely, always polite and professional. Not to mention it is easy to complete their digital invoices- no shady…

Lawn mowing & maintenanceGrass seedingWeed control+ Responsiveness+ Punctuality+ Quality
Patrick2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Big Nick's does an awesome job! I'd recommend them to anyone!

Lawn mowing & maintenanceLawn pest controlMulching+ Responsiveness+ Punctuality+ Quality
Thomas4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Lawn mowing & maintenanceWeed controlYard work+ Responsiveness+ Punctuality+ Quality
Jenni5 years ago★★★★★

Rating only, no written review.

HardscapingIrrigation system repair & maintenanceLawn mowing & maintenance+ Responsiveness+ Punctuality+ Quality
Cassie2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Lawn mowing & maintenance
Laura1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Lawn mowing & maintenanceYard work+ Responsiveness+ Quality+ Professionalism

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 33%Reasonable 67%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Lawn mowing & maintenance13—
Yard work11—
Landscaping maintenance5—
Grass seeding5—
Weed control5—
Lawn care4—
Hauling4—
Irrigation system repair & maintenance4—

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