How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%76+41.5Reliability 24%69+16.7Value 14%100+14.1Replies to reviews 7%100+7.1Experts Score= 79Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.79SCOREBig O Tires
Boise City, ID · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #56Position by Experts Score among all companies we track in this category. of 98 tire shops · 4.7★ from 1,083 Google reviews
Report card
Percentile vs other tire shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Reviews for your job
Customers hired Big O Tires for 8 kinds of job.
Big O Tires for tires
Clear ✕All 37 Google reviews tagged “Tires”
Excellent auto center
We had such a great experience at Big O Tires! We were in the middle of a road trip when we realized we had a leak in one of our tires and pulled in hoping they could help us. They got us taken care of and back on the road in only about 35 minutes! Everyone was so friendly, helpful, and efficient, and the customer…
I have used these guys for the past ten years, they are always writhing 15 minutes of providing service. They guys there are always joking around and the attitude is positive when you enter the store. Highly recommend this big o, I believe it has a private owner also
I travel for work and end up at A LOT of tire shops. This place, is by far, one of the most time efficient and friendliest places I've been to. All the guys are super friendly. They wasted no time getting my tryck pulled in for tire change. Highly recommend them if you're in the Boise area!
Excellent Customer Service and Top Shelf Employees…..Tim is a real solid cat. A+++ Ronnie V. North Jersey
Fast & friendly staff, replaced my tire and got me back on the road safely right before they closed. No appointment & great pricing.
Great service, helped me in choosing the right tire for my car along with the most economical one as well.
The team could not have been kinder, more professional. They communicated well, timelines were realistic…this seemed to be a jubilant workplace also. I hope I never get a flat again, but if I do, I’d return here any day.
The guys there were excellent. The week prior I brought a tire in from my wife's car that was leaking at the bead after she ran over a nail. I had plugged the hole and found the bead leaking. After being told at another store that the problem was i needed all new rims due to it being a Cadillac and the chrome was…
Great service, took them less time then I expected.
Quick and friendly
As advertised, on time and no BS. Is a solid shop which is a rarity these days
The shop was awesome.
I had a good experience with Big O on Fairview in Boise. I purchased new tires at a fair price and the team was helpful throughout the process. When it was time for a rotation, they had the car in and out in less than 30 minutes on a Saturday morning. I’ll definitely be returning.
I went into Big O to get my tire checked and it turned out I needed a new tire. The Big O team took good care of me and helped me get the best tires for the best price. Everyone was very helpful and friendly. This Big Ongets BIG THANK YOU !!
We got two tires and ment to come back 6 months later. Time flies and 18 months later we came back, I forgot if we got all four tires or not. Needed and got two more of the same tires.
Kris is absolutely amazing. He got me set up with new tires and an auxiliary battery and gave me the quote up front . He has the best customer service I have ever seen. Will definitely be back. Also sending my family here from now on. Thank you for your transparency and understanding.
They were super friendly and fast! When we called to reschedule our appointment they were super understanding and when we came in and they were out of stock of our brand we initially they showed us a substitute that was comparable if not better!
I got my two front tires replaced with new ones. The employees were very nice and respectful. I will definitely come back when i need my two back tires replaced! This was also the cheapest place I found for 2 brand new tires!
The big O team really went far beyond my expectations, with their customer service and support with helping me to get manufacturer warranty claim on tires I purchased elsewhere. They were able to get me into new tires very quickly, and just before the New Year. I'm very grateful for their their help and support! They went the extra mile.
Sales team was awesome, squared me away with a tire set I hadn’t seen on the website, fast and efficient. We were a Les Scwab family until 6 months ago, a disaster of customer service had us looking for a new tire shop. Very glad to have chosen Big O ( TWSS)
I returned to this store because of all the positive experiences I've had. Every single time the staff is professional, helpful and knowledgeable. The customer service is excellent. When it came time for new tires, after doing some research, I was very pleased Big O had the exact tire I was looking for. Online…
I am very happy with my experience with Big O Tire. Freddy Encinas helped me choose tires and rims that look great and ride even better. He was very knowledgeable about immediate and future problems that are inevitable if you choose the wrong size. He and the crew were professional, quick, and very positive…
Always friendly ready to help you & get you on your way! Thank you Big O!
Caleb was wonderful very knowledgeable and helpful
I travel from eastern Washington to Boise to the Big O team on Fairview for tires and work on my truck. These guys have always been honest with me, treat me right and do great work. Highly recommend.
Dustin was very helpful and worked hard to get the tires we needed from their warehouse. We always have excellent service and have been going to Big O for years.
Woke up to a flat this morning 10-28-25 at about 6am, made an appt. online for 9am. Showed up about 30 min early, and was in and out in less than an hour. Fast, friendly and incredible service, as well as discussed possible new tires without the hassle of being asked to buy today. I'll definitely be back to buy my…
Managers are amazing. Work is fast and done correctly.
I appreciate the friendliness of the team from the front to the back. I use them for oil changes and tire rotation, they are extremely thorough and I feel a great value as the inspection revealed I needed a part replaced on the front axle. The price was competitive and I got it repaired sooner than my mechanic could…
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Price
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Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Tires | 37 | — |
| Oil change | 23 | — |
| Wheel alignment | 14 | — |
| Tire rotations | 14 | — |
| Auto tire replacement | 10 | — |
| Brakes | 7 | — |
| General repairs & maintenance | 7 | — |
| Auto maintenance | 6 | — |