Experts Reviews · Company report
Big O Tires logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%76+41.5Reliability 24%69+16.7Value 14%100+14.1Replies to reviews 7%100+7.1Experts Score= 79Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.79SCORE

Big O Tires

Boise City, ID · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #56Position by Experts Score among all companies we track in this category. of 98 tire shops · 4.7★ from 1,083 Google reviews

Report card

Percentile vs other tire shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Big O Tires is better than 76% of tire shops.B
76
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Big O Tires is better than 69% of tire shops.B
69
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Big O Tires is better than —% of tire shops.–
—
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Big O Tires is better than 100% of tire shops.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Big O Tires is better than 100% of tire shops.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Big O Tires is better than 100% of tire shops.A
100

Reviews for your job

Customers hired Big O Tires for 8 kinds of job.

Big O Tires for tires

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.37
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 82/100.How Job match is calculatedBuilt only from reviews Google tagged “Tires”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#19 / 73
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 37 Google reviews tagged “Tires”

JeroldLocal Guide · 593 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Excellent auto center

Great priceTiresAuto battery replacementSteering & suspension repair
Shelby6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

We had such a great experience at Big O Tires! We were in the middle of a road trip when we realized we had a leak in one of our tires and pulled in hoping they could help us. They got us taken care of and back on the road in only about 35 minutes! Everyone was so friendly, helpful, and efficient, and the customer…

Great priceTires
Robert1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

I have used these guys for the past ten years, they are always writhing 15 minutes of providing service. They guys there are always joking around and the attitude is positive when you enter the store. Highly recommend this big o, I believe it has a private owner also

TiresSteering & suspension replacementAuto brake repair
ThreasaLocal Guide · 200 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

I travel for work and end up at A LOT of tire shops. This place, is by far, one of the most time efficient and friendliest places I've been to. All the guys are super friendly. They wasted no time getting my tryck pulled in for tire change. Highly recommend them if you're in the Boise area!

Reasonable priceTires
Ronnie6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Excellent Customer Service and Top Shelf Employees…..Tim is a real solid cat. A+++ Ronnie V. North Jersey

Great priceTiresWheel alignment
Tresa1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Fast & friendly staff, replaced my tire and got me back on the road safely right before they closed. No appointment & great pricing.

Great priceTires
Tony12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Great service, helped me in choosing the right tire for my car along with the most economical one as well.

Tires
Catherine5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

The team could not have been kinder, more professional. They communicated well, timelines were realistic…this seemed to be a jubilant workplace also. I hope I never get a flat again, but if I do, I’d return here any day.

Tires
Rick4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

The guys there were excellent. The week prior I brought a tire in from my wife's car that was leaking at the bead after she ran over a nail. I had plugged the hole and found the bead leaking. After being told at another store that the problem was i needed all new rims due to it being a Cadillac and the chrome was…

Great priceTiresWheel alignment
g2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Great service, took them less time then I expected.

Reasonable priceTiresCar waxing
ScottLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Quick and friendly

TiresAuto battery replacement
Frank5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 8 months ago★★★★★

As advertised, on time and no BS. Is a solid shop which is a rarity these days

TiresAuto brake repair
Demetrius5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

The shop was awesome.

Reasonable priceTires
Bret4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

I had a good experience with Big O on Fairview in Boise. I purchased new tires at a fair price and the team was helpful throughout the process. When it was time for a rotation, they had the car in and out in less than 30 minutes on a Saturday morning. I’ll definitely be returning.

Reasonable priceTires
sky8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

I went into Big O to get my tire checked and it turned out I needed a new tire. The Big O team took good care of me and helped me get the best tires for the best price. Everyone was very helpful and friendly. This Big Ongets BIG THANK YOU !!

Great priceTires
LaBrenda2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

We got two tires and ment to come back 6 months later. Time flies and 18 months later we came back, I forgot if we got all four tires or not. Needed and got two more of the same tires.

Tires
Jeremy9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Kris is absolutely amazing. He got me set up with new tires and an auxiliary battery and gave me the quote up front . He has the best customer service I have ever seen. Will definitely be back. Also sending my family here from now on. Thank you for your transparency and understanding.

TiresAuto battery maintenance
Maria2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

They were super friendly and fast! When we called to reschedule our appointment they were super understanding and when we came in and they were out of stock of our brand we initially they showed us a substitute that was comparable if not better!

Reasonable priceTires
TonagaLocal Guide · 69 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

I got my two front tires replaced with new ones. The employees were very nice and respectful. I will definitely come back when i need my two back tires replaced! This was also the cheapest place I found for 2 brand new tires!

Great priceTires
StevenLocal Guide · 76 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

The big O team really went far beyond my expectations, with their customer service and support with helping me to get manufacturer warranty claim on tires I purchased elsewhere. They were able to get me into new tires very quickly, and just before the New Year. I'm very grateful for their their help and support! They went the extra mile.

Great priceTires
clay2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Sales team was awesome, squared me away with a tire set I hadn’t seen on the website, fast and efficient. We were a Les Scwab family until 6 months ago, a disaster of customer service had us looking for a new tire shop. Very glad to have chosen Big O ( TWSS)

Tires
Robby7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

I returned to this store because of all the positive experiences I've had. Every single time the staff is professional, helpful and knowledgeable. The customer service is excellent. When it came time for new tires, after doing some research, I was very pleased Big O had the exact tire I was looking for. Online…

Reasonable priceTires
Travis1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

I am very happy with my experience with Big O Tire. Freddy Encinas helped me choose tires and rims that look great and ride even better. He was very knowledgeable about immediate and future problems that are inevitable if you choose the wrong size. He and the crew were professional, quick, and very positive…

Great priceTiresWheel alignmentAuto tire replacement
Diane6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 11 months ago★★★★★

Always friendly ready to help you & get you on your way! Thank you Big O!

TiresWheel alignment
Angela7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Caleb was wonderful very knowledgeable and helpful

Great priceTires
Keith2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

I travel from eastern Washington to Boise to the Big O team on Fairview for tires and work on my truck. These guys have always been honest with me, treat me right and do great work. Highly recommend.

Reasonable priceTiresBrakes
Traci4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Dustin was very helpful and worked hard to get the tires we needed from their warehouse. We always have excellent service and have been going to Big O for years.

Reasonable priceTires
CollinLocal Guide · 11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Woke up to a flat this morning 10-28-25 at about 6am, made an appt. online for 9am. Showed up about 30 min early, and was in and out in less than an hour. Fast, friendly and incredible service, as well as discussed possible new tires without the hassle of being asked to buy today. I'll definitely be back to buy my…

Great priceTires
Justin6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Managers are amazing. Work is fast and done correctly.

Tires
holly5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I appreciate the friendliness of the team from the front to the back. I use them for oil changes and tire rotation, they are extremely thorough and I feel a great value as the inspection revealed I needed a part replaced on the front axle. The price was competitive and I got it repaired sooner than my mechanic could…

Great priceTiresGeneral repairs & maintenanceTire rotations
BB4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Rating only, no written review.

Great priceTires
Melinda4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Rating only, no written review.

Great priceTiresGeneral repairs & maintenanceAuto tire replacement
Ely7 months ago★★★★★

Rating only, no written review.

Reasonable priceTires
Richard3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Rating only, no written review.

Reasonable priceTiresGeneral repairs & maintenanceVehicle Inspection
LaBrenda2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Rating only, no written review.

Great priceTires
Nancy9 months ago★★★★★

Rating only, no written review.

TiresGeneral repairs & maintenanceVehicle Inspection
NicholeLocal Guide · 41 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Rating only, no written review.

Great priceTires

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 47%Reasonable 49%Overpriced 2%Not sure 2%

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