Experts Reviews · Company report
Big O Tires logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%95+51.8Reliability 24%92+22.3Value 14%100+14.1Replies to reviews 7%100+7.1Experts Score= 95Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.95SCORE

Big O Tires

Castle Pines, CO · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #52Position by Experts Score among all companies we track in this category. of 348 auto repair shops · 4.9★ from 2,007 Google reviews

Report card

Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Big O Tires is better than 95% of auto repair shops.A
95
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Big O Tires is better than 92% of auto repair shops.A
92
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Big O Tires is better than —% of auto repair shops.–
—
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Big O Tires is better than 100% of auto repair shops.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Big O Tires is better than 100% of auto repair shops.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Big O Tires is better than 100% of auto repair shops.A
100

Reviews for your job

Customers hired Big O Tires for 8 kinds of job.

Big O Tires for auto battery replacement

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.16
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 92/100.How Job match is calculatedBuilt only from reviews Google tagged “Auto battery replacement”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#1 / 69
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 16 Google reviews tagged “Auto battery replacement”

nicomay1815 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Had some complex issues with my Jeep today - it takes an AGM battery, and needs air ride suspension dealer specific - something I was less familiar with. Dennis hooked me up today with full honesty and transparency with what the Jeep needed, along with options. Even better, no added pressure, just pure knowledge and…

Great priceTiresAuto battery replacement
Cody10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

The team at Big O Tires - Castle Pines did a great job. I was able to drop in and get the services I needed done quicker than quoted. Easily my best Big O Tires experience over the last 18 years. Thanks!!

Reasonable priceAuto battery replacementTire rotationsOil change
Meg9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

I always take my car here for its oil change and tire rotation. They have a great crew—always thorough and fair pricing!

Great priceAir & cabin filter replacementTiresAuto battery replacement
Kaitlin4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Big O Tires, whether it’s Chris, Russ or any team member..you are getting the right service and price for maintenance of your car. They are always kind, honest, and not only give the best care but incorporate preventative measures to provide long lasting car care. Thank you guys always!

Great priceTiresAuto battery replacementGeneral repairs & maintenance
Brian8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 8 months ago★★★★★

Dennis and team really helped me this week. Early morning, car battery decided not to work. I live near their store and they drove to my place, jump started my car and I drove there to get battery change. They made it super easy and convenient. Thanks, guys!!

Auto battery replacement
Jeff5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Justin and team do great work, tell you what everything will cost, work fast and no surprises

TiresAuto battery replacementSteering & suspension repair
Mike1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Dennis was great. He helped me in a parking lot when my battery died.

Auto battery replacementAuto battery maintenance
Archie1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 10 months ago★★★★★

Tire and battery services provided by Justin. He is Always helpful and prompt. Thanks for the service. Great job Justin.

TiresAuto battery replacement
Alejo3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Best place for car maintenance! The staff at Big O Tires (Chris) is professional, kind, and very honest. They won't push unnecessary services on you. They recently did an oil change for me and went the extra mile by identifying and fixing a flat tire during the process. Reliable and fair

Reasonable priceTiresAuto battery replacementOil change
vicki1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Justin at the Castle Pines location went beyond my expectations to help with my car issues. He was caring and understanding, made sure I got my car back in a timely manner as he could see that I was stressed. I highly recommend Big O Tires on Castle Pines Parkway.

Reasonable priceAuto battery replacement
Tami1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

I arrived at Big O Tires weary… battle-worn… betrayed by the uneven wobble of my tired tires. But then — like a hero emerging through the mist — Russ appeared. 🛞✨ He guided my car into the service bay as if leading a noble steed into sanctuary. Minutes felt like moments. The anticipation? Palpable. The tension?…

Great priceTiresAuto battery replacement
Deb2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 10 months ago★★★★★

Great service with Joslin. He greeted me promptly and had proactively ordered the needed battery based on a phone call conversation. Fast and great service. I appreciate it!!!!!!

Reasonable priceAuto battery replacement
C5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

Justin was outstanding and went above and beyond providing quality customer service in assisting me with maintenance for my elderly fathers car.

Reasonable priceAuto battery replacementGeneral repairs & maintenanceOil change
Michael2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Good professional and quality service on my Touota Highlander today . Well done Justin

Reasonable priceAuto battery replacement
BobLocal Guide · 31 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I had an outstanding experience at Big O Tires in Castle Pines, thanks to Justin and the team! They took care of my daughter’s tires, oil change, and car battery with exceptional service and a fair price. Justin was professional, friendly, and went above and beyond to ensure everything was done right. The entire…

TiresAuto battery replacementWiper blade installation
Jack2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Great service! They helped get my cars battery replaced and offered a free inspection to see what the issue was. Only a small hiccup in getting the right battery, but regardless they did and excellent job. Big thank you to Justin for his help and patience!

Auto battery replacement

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 56%Reasonable 41%Overpriced 1%Not sure 2%

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