How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%95+51.8Reliability 24%92+22.3Value 14%100+14.1Replies to reviews 7%100+7.1Experts Score= 95Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.95SCOREBig O Tires
Castle Pines, CO · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #19Position by Experts Score among all companies we track in this category. of 148 auto repair shops · 4.9★ from 2,007 Google reviews
Report card
Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Reviews for your job
Customers hired Big O Tires for 8 kinds of job.
Big O Tires for oil change
Clear ✕All 92 Google reviews tagged “Oil change” · showing 20
I trust their service. They do not force an up-sale on me.
We recently moved from Castle Pines to Utah, and we’ll miss having a shop we trusted this much. The crew at Big O always took great care of our family’s cars. On our last visit, Justin handled my oil change and tire rotation. I was convinced my oil cooler lines needed a major repair, but he checked and confirmed it…
I stopped to have my low pressure signal checked. They found a nail and fixed the tire on the spot. The men who work there are soooo polite and up beat. They are a great addition to our community Routine oil change etc. Always honest, prompt and reliable. I have been coming here since 2009. We love having this crew in Castle Pines.
As usual, this store provides great service. My 1998 Jeep Wrangler turned over 300k miles and is still going. I took it in yesterday for some belt squealing and the identified the problem and got it fixed. Chris was very knowledgeable and helpful. And great communication!
Chris provided great customer service. I’ve always had great service here and will keep coming back!
Again, GREAT SERVICE and got our Jeep Liberty back same day. Answered all my questions, if you want honest customer service and outstanding mechanics go to Big O Castle Pines!
Really a great auto repair station, first time working with Dennis, very friendly, professional, and competent. Easy to work with for the schedule, and honest. He’s a good edition to the others there like Russ and Justin that do great work. I only take my cars to Big O in Castle Pines.
I have been a regular customer since 2015. All of the staff are extremely professional and incredibly kind to every customer. They provide high-quality service, and I have never had any issues after a visit. I highly recommend this store to anyone living near Castle Pines—it is well worth the drive!
Another very satisfying visit to Big O Castle Pines. They have serviced our cars for over 10 years, always providing friendly, fair and high quality work. Today was no different with Dennis who took great care while of my car while being professional and thorough. He told me to prepare for an hour but got the work…
Great service from the entire team
Big fans of the Big O in Castle Pines! Russ, Justin and team always do a great job keeping all our cars running great and Jim is an awesome mechanic! Prices are very fair. Highly recommended!
I called one day ahead for an appointment to get an alignment and oil change. Justin told me that the alignment was not a problem, but he would do his best to get the oil change done also. When the car was dropped off, I was told it would take an hour and a half to two hours to complete. I was notified in an hour…
From flat tires to air pressure sensors to oil changes - these guys do it all in a timely, friendly and honest manner. Not just the first time, but every time. The whole team is great!
Had my car towed here and they did an amazing job with quick turnaround. The manager Justin was polite and kept me updated on everything during the process.
Justin helped me out IMMEDIATELY. Low Oil Level Light came on while traveling cross country and needed just a little bit of oil to get me to my destination. Justin was kind enough to sell me 2 quarts and that’s all I needed. Thanks ya’ll!
Dennis and staff were amazing as usual! On time, friendly and worked around my pilates schedule! Excellent fast service! The best
Justin at BIG-O tires in Castle Pines is a Rock Star. He always goes the extra mile to get your car serviced. Justin is a great asset to Big-O for his professional and courteous service! He exhibits wonderful interpersonal skills and is always friendly and helpful.
One of their team came to my rescue . I was a few hundred yards away from the shop and they took care of my flat tire situation. I went back in for an oil change a few days later and I felt that the price was very reasonable for all that they did on my car . The man in the shop was polite and honest and cared about…
The team at Big O Tires - Castle Pines did a great job. I was able to drop in and get the services I needed done quicker than quoted. Easily my best Big O Tires experience over the last 18 years. Thanks!!
Quick and courteous. Justin, Derek and Adam N were great!
Price
Not enough reviews with a price yet.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Tires | 257 | — |
| Oil change | 92 | — |
| Tire rotations | 49 | — |
| General repairs & maintenance | 45 | — |
| Wheel alignment | 41 | — |
| Auto maintenance | 25 | — |
| Auto tire replacement | 20 | — |
| Steering & suspension repair | 16 | — |
