How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%95+51.8Reliability 24%92+22.3Value 14%100+14.1Replies to reviews 7%100+7.1Experts Score= 95Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.95SCOREBig O Tires
Castle Pines, CO · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #23Position by Experts Score among all companies we track in this category. of 158 auto repair shops · 4.9★ from 2,007 Google reviews
Report card
Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Reviews for your job
Customers hired Big O Tires for 8 kinds of job.
Big O Tires for oil change
Clear ✕All 92 Google reviews tagged “Oil change”
I trust their service. They do not force an up-sale on me.
We recently moved from Castle Pines to Utah, and we’ll miss having a shop we trusted this much. The crew at Big O always took great care of our family’s cars. On our last visit, Justin handled my oil change and tire rotation. I was convinced my oil cooler lines needed a major repair, but he checked and confirmed it…
I stopped to have my low pressure signal checked. They found a nail and fixed the tire on the spot. The men who work there are soooo polite and up beat. They are a great addition to our community Routine oil change etc. Always honest, prompt and reliable. I have been coming here since 2009. We love having this crew in Castle Pines.
As usual, this store provides great service. My 1998 Jeep Wrangler turned over 300k miles and is still going. I took it in yesterday for some belt squealing and the identified the problem and got it fixed. Chris was very knowledgeable and helpful. And great communication!
Chris provided great customer service. I’ve always had great service here and will keep coming back!
Again, GREAT SERVICE and got our Jeep Liberty back same day. Answered all my questions, if you want honest customer service and outstanding mechanics go to Big O Castle Pines!
Really a great auto repair station, first time working with Dennis, very friendly, professional, and competent. Easy to work with for the schedule, and honest. He’s a good edition to the others there like Russ and Justin that do great work. I only take my cars to Big O in Castle Pines.
I have been a regular customer since 2015. All of the staff are extremely professional and incredibly kind to every customer. They provide high-quality service, and I have never had any issues after a visit. I highly recommend this store to anyone living near Castle Pines—it is well worth the drive!
Another very satisfying visit to Big O Castle Pines. They have serviced our cars for over 10 years, always providing friendly, fair and high quality work. Today was no different with Dennis who took great care while of my car while being professional and thorough. He told me to prepare for an hour but got the work…
Great service from the entire team
Big fans of the Big O in Castle Pines! Russ, Justin and team always do a great job keeping all our cars running great and Jim is an awesome mechanic! Prices are very fair. Highly recommended!
I called one day ahead for an appointment to get an alignment and oil change. Justin told me that the alignment was not a problem, but he would do his best to get the oil change done also. When the car was dropped off, I was told it would take an hour and a half to two hours to complete. I was notified in an hour…
From flat tires to air pressure sensors to oil changes - these guys do it all in a timely, friendly and honest manner. Not just the first time, but every time. The whole team is great!
Had my car towed here and they did an amazing job with quick turnaround. The manager Justin was polite and kept me updated on everything during the process.
Justin helped me out IMMEDIATELY. Low Oil Level Light came on while traveling cross country and needed just a little bit of oil to get me to my destination. Justin was kind enough to sell me 2 quarts and that’s all I needed. Thanks ya’ll!
Dennis and staff were amazing as usual! On time, friendly and worked around my pilates schedule! Excellent fast service! The best
Justin at BIG-O tires in Castle Pines is a Rock Star. He always goes the extra mile to get your car serviced. Justin is a great asset to Big-O for his professional and courteous service! He exhibits wonderful interpersonal skills and is always friendly and helpful.
One of their team came to my rescue . I was a few hundred yards away from the shop and they took care of my flat tire situation. I went back in for an oil change a few days later and I felt that the price was very reasonable for all that they did on my car . The man in the shop was polite and honest and cared about…
The team at Big O Tires - Castle Pines did a great job. I was able to drop in and get the services I needed done quicker than quoted. Easily my best Big O Tires experience over the last 18 years. Thanks!!
Quick and courteous. Justin, Derek and Adam N were great!
The team at Big O Tires in Castle Pines is state-of-the-art. I had tires, oil change, alignment, brake check completed. Communication was awesome. I had a clear idea what to expect and when. Russ and his team are an elite group for customer experience, and I’d recommend them to everyone. Very pleased!
Responsive and timely service. Always enjoy dropping my car off. Everyone is friendly and professional and helpful
The team at Big O always comes through with great service. Quick and friendly. Thanks team and keep up the great work!
After seeing the service, my daughter received during a previous visit, I decided to take my 2009 VW Beetle, which required extensive work, to this business. Chris walked out and greeted me before I even got out of the car. Words do not adequately express how happy and pleased I am with the professionalism, quality…
Castle Pines Big O is always great! Dennis and his entire staff always give the BEST customer service! Thanks guys!
I came in this afternoon with a bad front end tire balance issue and the crew a big o got me in and had me corrected in about an hour. I had a tire rotation about a week before and they made it right. Thanks guys top notch service.
I have been taking my car to Big O tires off Castle Pines for years. Justin has always done a great job. The inspections are thorough and details are clearly explained about any repairs or recommended services. The quality of work has always been great and the quality control is evident. I recently had an oil pan…
This Big O is the best! Their customer service is top notch! Very helpful and friendly … ALWAYS! I refer ALL to this Castle Pines location.
Hard to see from Castle Pines Parkway but worth it. Dennis M. Could not have been more polite or helpful. Do go to the company website for coupons. I had to use my laptop because I could not access them from my phone. Quick friendly reliable service, they got me in and out quickly and gave me a fair price.
I needed an oil change for my diesel truck in a time crunch, and the Castle Pines Big O came through for me with no issues or complaints on my end. They don't perform a lot of oil changes on diesels so they had to order up the oil and filter and perform the oil change all within a few hours. Easy peasy Japanesey!…
Thank you Chris for getting us all caught up with our service checks! Great communication, friendly service and knowledgable staff.
I was able to get a last-minute appointment easily, and my wait time was very reasonable. The staff at this Big O location are always wonderful!
What was supposed to be a simple oil change/tune up became a potential radiator replacement when the folks at Big O saw an oil leak due to the mistakes from another mechanic in my home state. But Dennis & his team at Big O were transparent with potential methods to fix the issue before having to completely replace…
Excellent service. Excellent value and dedication to service!! Of all the other shops in castle rock and areas, Russ and his crew here in castle pines are genuine and sincere, the guys you know you can walk in, and they know what you mean, often times with little to no wait!
We have had all of our cars serviced with Big O Tires in Castle Pines over the years, and always receive excellent service. We request to work with Justin because we trust him, and know he will always be honest with his recommendations. This most recent visit, my daughter’s car needed more work than we had expected,…
In February we had a lot of work done on one of our vehicles. We still like working with Justin. Helpful & informative. One of the main reasons we go to this Big O. If the folks at Big O see this please give my thanks to Justine & the mechanic that worked on my Xterra.
Had a great experience with Dennis at my local Big O. He advised on recommended work that could be done in the short window I had at the time and his team did a great job. I will be using Big O in Castle Pines CO again.
Big O Tires, whether it’s Chris, Russ or any team member..you are getting the right service and price for maintenance of your car. They are always kind, honest, and not only give the best care but incorporate preventative measures to provide long lasting car care. Thank you guys always!
Dennis has been my go to for any car issues for years, he and his team have always been able to help fix my Lexus or jeep. Appreciate their help so so much!
Chris was a very big helped and got me taken care of very quickly!
We have been taking our vehicles to Discount Tire in Castle Pines for decades. They have proven to be folks of integrity and always very helpful. And, they have always done an excellent job on our vehicles.
Dennis was so nice and professional. Every time I take the car in they have met the times I have scheduled for the appointment. They also check over the car and Dennis shows me other problems that need to be addressed. They provide a detailed inspection report with pictures of every major item on the car.
I’ve been bringing our vehicles to Big O for a few years and I have to say, Justin provides top notch customer service. He always make sure we’re taken care. Thank you Justin and Big O, you’ve made customers for years to come!
Great service, Dennis was a pleasure to work with. Got me in and out fast so I could get back to the game!!
These guys did a professional job servicing my 2025 GMC Canyon, and did it in less than an hour! I will be back in 5,000 miles!
I was buying a vehicle from a longtime Big O customer and Russ patiently took the time to go over past records with me and assure me the car was in good shape. He even checked out my spare tire - and it was a busy day in their store. I super appreciated his extra efforts
Chris was incredibly helpful and knowledgeable!
Dennis was extremely helpful - great service, great price
Justin and team do great work, tell you what everything will cost, work fast and no surprises
Great service! Justin did an awesome job helping with all of my car needs.
Repeat client for our SUV’s, Justin is a terrific representative of the services they provide. Straight talk with no sales spin. Good value and quick turnaround. Best service in the area.
Justin has been awesome over many years taking care of our cars. Honest, straight forward and helps figure out the best way to keep the cars we have between all our kids working well at a reasonable cost. Highly recommend this Big O.
My experience was amazing! The entire staff was very kind and Russ made the process very smooth!
Dennis was wonderful. Very honest, informative and helpful. I trust the team to provide the services needed and never feel like they are trying to "upsell". The team did a great job!
I always go further to go to the big O in castle pines. They do a great job always. Russ Tonkinson is very fair and takes care of all my car issues. Highly Recommend
Super friendly, and we’re always thankful for the military discount. Dennis's customer service is fantastic. We love Big O!
Big O is the best and treat you like family with great pricing! Hats off to Russ and his team!
Worked with Justin
Friendly fast service and provided photos and recommendations on future service needs. Chris had me back on the road in no time.
Best place for car maintenance! The staff at Big O Tires (Chris) is professional, kind, and very honest. They won't push unnecessary services on you. They recently did an oil change for me and went the extra mile by identifying and fixing a flat tire during the process. Reliable and fair
Service was friendly and fast
Great service, Dennis was fantastic!!
Chris and Justin were great!
Justin at big o tires in castle pines is always so kind and helpful. We appreciate all the crew that has worked on our cars over the years. Thank you! Caley
Justin is always friendly and helpful. I’ve been going here for many years and he has always been great
They guys at big o castle pines have been taking care of my vehicles for years. Big shout out to Justin and all the crew for always getting it done right! Their customer service is always top notch! The way they treat you is why you will come back.
Went in for tires and oil and Isaiah took excellent care of us.
I have been a coustomer at this Big O for several years. Russ has been a courteous and friendly service representive. He explains any recommended repairs and their costs before the work is completed.
Excellent service, took car of tires and oil change in timely manner. Always De’Yane helpful
I dropped of my Honda for an oil change, and the whole process was great! Dennis set me up with discounts for working in the Castle Pines community, and provided excellent customer service! I will absolutely be a frequent customer!
These guys are the best, always very helpful. I needed an oil change and my tires rotated. Russ got me in the same day I called and had my vehicle ready for me to pick up within the timeframe he told me it would be ready!
Got an oil change. Very professional and quick service. Justin checked me out and they were done in less than 30 minutes. Will come again!
Justin at Big O has always been extremely helpful and courteous. Highly recommend.
Justin and the team always do a great job
I went to Big O Tires in Castle Pines for my most recent auto service. Justin and his team did a great job, got me in right at my appointment time, and completed the service and tire rotation very quickly. I am always very happy with the service there.
Justin once again took care of me!!! Love that guy…and love Big O Castle Pines! 20 year dedicated customer…
⭐️⭐️⭐️⭐️⭐️ I always have a wonderful experience at Big O Tires! The team consistently takes such great care of my car, and today was no exception. Russ helped me out and made everything easy and stress-free. I had an oil change, brakes, and tires done, and my car is driving so smoothly now. I really appreciate their…
Went in for a last minute alignment and oil change before leaving on a trip and they were able to squeeze me in. Really accommodating for my schedule which was a huge blessing. Shoutout Justin who helped me out and was a great guy to work with! Thank you!
As anyone who lives in Castle Pines knows, we have a ton of options for car services in our community. Big-O Tires is the ONLY place in Castle Pines that I will take my vehicles for service. The staff is always incredibly friendly, knowledgeable, and I never feel like they're trying to upsell me on things I don't…
Justin was outstanding and went above and beyond providing quality customer service in assisting me with maintenance for my elderly fathers car.
Great service from guys in back as always. Sales is getting a little pushy on services. 4mm on brakes should not be the recommended point. That’s hey they are getting low they will need service soon (ish).
Very pleased with the quality of service and the polite, professional way I was treated by Chris and his team. I expected to pay 3X what my bill was and the system alerts on the dashboard were cleared (not even the dealership has done that the past few times we have had it serviced there). I will definitely be a…
Great service. Work was done right and on time. Friendly staff!
Justin did an outstanding job servicing our Yukon Denali. For the past 10 years, we have always trusted the folks at Big O Tires in Castle Pines, Colorado. Thank you!
Great service always. Justin explained everything needed on keeping my 4Runner on the road and the service department did a great job of replacing and tuning needed to keep me going. I take all 3 of my vehicles here because of the customer service and awesome work by the service department.
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Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Tires | 257 | — |
| Oil change | 92 | — |
| Tire rotations | 49 | — |
| General repairs & maintenance | 45 | — |
| Wheel alignment | 41 | — |
| Auto maintenance | 25 | — |
| Auto tire replacement | 20 | — |
| Steering & suspension repair | 16 | — |