How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%95+51.8Reliability 24%92+22.3Value 14%100+14.1Replies to reviews 7%100+7.1Experts Score= 95Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.95SCOREBig O Tires
Castle Pines, CO · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #19Position by Experts Score among all companies we track in this category. of 148 auto repair shops · 4.9★ from 2,007 Google reviews
Report card
Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Reviews for your job
Customers hired Big O Tires for 8 kinds of job.
Big O Tires for tires
Clear ✕All 257 Google reviews tagged “Tires” · showing 40
I trust their service. They do not force an up-sale on me.
Lucas was amazing! Friendly attentive, got our vehicle in and out super fast! Would highly recommend going to him! :)
Lucas at this Big O in castle pines helped me out big time with a flat tire on Saturday. Always highly recommend this Big O location! 5/5 service
Justin has great customer service
We recently moved from Castle Pines to Utah, and we’ll miss having a shop we trusted this much. The crew at Big O always took great care of our family’s cars. On our last visit, Justin handled my oil change and tire rotation. I was convinced my oil cooler lines needed a major repair, but he checked and confirmed it…
Thank you Dennis for your honesty and integrity it’s greatly appreciated. You delivered as promised albeit the computer connectivity issue. I’m a happy customer.
Dennis was absolutely fabulous in solving what turned out to be a hard to detect TMPS problem. Great customer service!
Great experience as always with Big O Tires!!! Dennis was very attentive and took great care of me!!
Without an appointment, Stephen was able to take care of our vehicle in a quick, professional and friendly manner. We will continue to use this Big O for just about all of our vehicles’ maintenance. They’ve got a solid team.
Justin took care of me day of with excellent customer service and quick easy service! I highly recommend this location to anyone in the castle pines area who has service needs. Big O Tires will be my go to from here on out. Justin and the team have got you covered!
Thanks to Lukas for the quick turnaround on my tire repair!
Excellent service. Great flexibility. Extremely courteous.
These guys are the best. Best price. Best communication. Best experience.
Everyone at Big O Tires of Castle Pines was amazing. Justin is the man over there!! Very hospitable, trustworthy and professional store. If you’re having car troubles this is one of the first places I’d take your car.
Big O saved the day for me by patching my tire quickly and getting me back on the road. These guys were so nice and helpful -- we will be back!
Justin was very helpful and explained everything very well. Very nice gentleman made the whole experience super easy Back again on 9/11/26 Derek was the tech that helped fix the hole in my tire was very fast and efficient, i forget the gentleman at the front desk’s name but he was also very helpful will continue to…
We’ve used this Big O location for years and several cars - tires, shocks, struts; domestic and foreign. They’ve been nothing but professional, kind, and excellent communicators. Today, I worked with Dennis and he was lovely.
Really a great auto repair station, first time working with Dennis, very friendly, professional, and competent. Easy to work with for the schedule, and honest. He’s a good edition to the others there like Russ and Justin that do great work. I only take my cars to Big O in Castle Pines.
Another very satisfying visit to Big O Castle Pines. They have serviced our cars for over 10 years, always providing friendly, fair and high quality work. Today was no different with Dennis who took great care while of my car while being professional and thorough. He told me to prepare for an hour but got the work…
Great service from the entire team
It’s hard for me to trust car mechanics, I’ve been burned a few times. But these guys have earned my trust. They started work on my car at the appointed time and finished in a reasonable amount of time. They explained what they were going to do and what the charges would be. This was a repair but I have bought tires…
Amazing people to work with - I can’t believe how easy Big O made this whole experience for me - thank you!
Dennis provided friendly & prompt customer service & our repair was completed quickly. I strongly recommend this location & we will definitely be returning for any future car repairs/needs.
Dennis was incredibly friendly! He wants to help his customers and contribute to his community! I will be giving them my business here in castle pines over other options! Quick, fast, and good service!
Big fans of the Big O in Castle Pines! Russ, Justin and team always do a great job keeping all our cars running great and Jim is an awesome mechanic! Prices are very fair. Highly recommended!
I had a fantastic experience at Big O Tires! I came in as a walk-in to get a tire patch, and Chris took care of me right away. Even without an appointment, the entire process only took about an hour. Chris was incredibly professional, friendly, and efficient. It is such a relief to get fast, honest service when you…
Chris was super helpful fixing a slow leak in my tire. Always great service!
Everyone at Castle Pines Big O are great- knowledgeable, friendly and helpful- they make it easy to get your service done!
Had some complex issues with my Jeep today - it takes an AGM battery, and needs air ride suspension dealer specific - something I was less familiar with. Dennis hooked me up today with full honesty and transparency with what the Jeep needed, along with options. Even better, no added pressure, just pure knowledge and…
Dennis is my guy went above and beyond for me helped me out is caring about the customers and the business he has more passion and loyalty then 90% of the people now days he definitely took care of me and even though it’s a 1hr drive i don’t think id work with anyone else or any other company. GIVE THAT MAN A RAISE !!!
Justin, Denny, Jimmy and the guys always do a great job!
Absolutely the best place to go! Justin always takes such good care of all my car needs and any problems I am having. I would not go anywhere else!
Every time I’m in this store, it’s always for the wrong reasons at the wrong time. But…the entire crew here makes it as smooth as possible, and most recently I greatly appreciate Dennis and his tremendous customer service.
Came in before they closed for a tire repair (nail in the center of a tire). Dennis got my vehicle in extremely quickly and he even entertained my young son while we waited.
From flat tires to air pressure sensors to oil changes - these guys do it all in a timely, friendly and honest manner. Not just the first time, but every time. The whole team is great!
Great experience at Big O Tires! I got a flat tire, and they were able to get me in immediately and fix it on the spot. The staff was friendly, efficient, and had me back on the road in no time. I really appreciated the excellent service and will definitely be back. Highly recommend!
Big O in Castle Pines is always great! Thank you Justin for taking care of us and getting us back on the road quickly!
Highly recommended, second time I've been there with a leaking tire with a nail in it and they fixed them for free. Justin was great, in and out in 30 minutes. I will definitely use them for other services.
My husband’s vehicle needed new tires and Justin was a huge help as always. He recommended an excellent all weather tire and at a great price. We won’t go anywhere else for all of our automotive needs, because Big O Tires of Castle Pines provides the best service. Thank you, Justin!
Best team out of all of the Big-O locations that I have been to! Highly recommend!
Price
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Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Tires | 257 | — |
| Oil change | 92 | — |
| Tire rotations | 49 | — |
| General repairs & maintenance | 45 | — |
| Wheel alignment | 41 | — |
| Auto maintenance | 25 | — |
| Auto tire replacement | 20 | — |
| Steering & suspension repair | 16 | — |
