How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%95+51.8Reliability 24%92+22.3Value 14%100+14.1Replies to reviews 7%100+7.1Experts Score= 95Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.95SCOREBig O Tires
Castle Pines, CO · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #19Position by Experts Score among all companies we track in this category. of 148 auto repair shops · 4.9★ from 2,007 Google reviews
Report card
Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Reviews for your job
Customers hired Big O Tires for 8 kinds of job.
Big O Tires for tires
Clear ✕All 257 Google reviews tagged “Tires” · showing 100
I trust their service. They do not force an up-sale on me.
Lucas was amazing! Friendly attentive, got our vehicle in and out super fast! Would highly recommend going to him! :)
Lucas at this Big O in castle pines helped me out big time with a flat tire on Saturday. Always highly recommend this Big O location! 5/5 service
Justin has great customer service
We recently moved from Castle Pines to Utah, and we’ll miss having a shop we trusted this much. The crew at Big O always took great care of our family’s cars. On our last visit, Justin handled my oil change and tire rotation. I was convinced my oil cooler lines needed a major repair, but he checked and confirmed it…
Thank you Dennis for your honesty and integrity it’s greatly appreciated. You delivered as promised albeit the computer connectivity issue. I’m a happy customer.
Dennis was absolutely fabulous in solving what turned out to be a hard to detect TMPS problem. Great customer service!
Great experience as always with Big O Tires!!! Dennis was very attentive and took great care of me!!
Without an appointment, Stephen was able to take care of our vehicle in a quick, professional and friendly manner. We will continue to use this Big O for just about all of our vehicles’ maintenance. They’ve got a solid team.
Justin took care of me day of with excellent customer service and quick easy service! I highly recommend this location to anyone in the castle pines area who has service needs. Big O Tires will be my go to from here on out. Justin and the team have got you covered!
Thanks to Lukas for the quick turnaround on my tire repair!
Excellent service. Great flexibility. Extremely courteous.
These guys are the best. Best price. Best communication. Best experience.
Everyone at Big O Tires of Castle Pines was amazing. Justin is the man over there!! Very hospitable, trustworthy and professional store. If you’re having car troubles this is one of the first places I’d take your car.
Big O saved the day for me by patching my tire quickly and getting me back on the road. These guys were so nice and helpful -- we will be back!
Justin was very helpful and explained everything very well. Very nice gentleman made the whole experience super easy Back again on 9/11/26 Derek was the tech that helped fix the hole in my tire was very fast and efficient, i forget the gentleman at the front desk’s name but he was also very helpful will continue to…
We’ve used this Big O location for years and several cars - tires, shocks, struts; domestic and foreign. They’ve been nothing but professional, kind, and excellent communicators. Today, I worked with Dennis and he was lovely.
Really a great auto repair station, first time working with Dennis, very friendly, professional, and competent. Easy to work with for the schedule, and honest. He’s a good edition to the others there like Russ and Justin that do great work. I only take my cars to Big O in Castle Pines.
Another very satisfying visit to Big O Castle Pines. They have serviced our cars for over 10 years, always providing friendly, fair and high quality work. Today was no different with Dennis who took great care while of my car while being professional and thorough. He told me to prepare for an hour but got the work…
Great service from the entire team
It’s hard for me to trust car mechanics, I’ve been burned a few times. But these guys have earned my trust. They started work on my car at the appointed time and finished in a reasonable amount of time. They explained what they were going to do and what the charges would be. This was a repair but I have bought tires…
Amazing people to work with - I can’t believe how easy Big O made this whole experience for me - thank you!
Dennis provided friendly & prompt customer service & our repair was completed quickly. I strongly recommend this location & we will definitely be returning for any future car repairs/needs.
Dennis was incredibly friendly! He wants to help his customers and contribute to his community! I will be giving them my business here in castle pines over other options! Quick, fast, and good service!
Big fans of the Big O in Castle Pines! Russ, Justin and team always do a great job keeping all our cars running great and Jim is an awesome mechanic! Prices are very fair. Highly recommended!
I had a fantastic experience at Big O Tires! I came in as a walk-in to get a tire patch, and Chris took care of me right away. Even without an appointment, the entire process only took about an hour. Chris was incredibly professional, friendly, and efficient. It is such a relief to get fast, honest service when you…
Chris was super helpful fixing a slow leak in my tire. Always great service!
Everyone at Castle Pines Big O are great- knowledgeable, friendly and helpful- they make it easy to get your service done!
Had some complex issues with my Jeep today - it takes an AGM battery, and needs air ride suspension dealer specific - something I was less familiar with. Dennis hooked me up today with full honesty and transparency with what the Jeep needed, along with options. Even better, no added pressure, just pure knowledge and…
Dennis is my guy went above and beyond for me helped me out is caring about the customers and the business he has more passion and loyalty then 90% of the people now days he definitely took care of me and even though it’s a 1hr drive i don’t think id work with anyone else or any other company. GIVE THAT MAN A RAISE !!!
Justin, Denny, Jimmy and the guys always do a great job!
Absolutely the best place to go! Justin always takes such good care of all my car needs and any problems I am having. I would not go anywhere else!
Every time I’m in this store, it’s always for the wrong reasons at the wrong time. But…the entire crew here makes it as smooth as possible, and most recently I greatly appreciate Dennis and his tremendous customer service.
Came in before they closed for a tire repair (nail in the center of a tire). Dennis got my vehicle in extremely quickly and he even entertained my young son while we waited.
From flat tires to air pressure sensors to oil changes - these guys do it all in a timely, friendly and honest manner. Not just the first time, but every time. The whole team is great!
Great experience at Big O Tires! I got a flat tire, and they were able to get me in immediately and fix it on the spot. The staff was friendly, efficient, and had me back on the road in no time. I really appreciated the excellent service and will definitely be back. Highly recommend!
Big O in Castle Pines is always great! Thank you Justin for taking care of us and getting us back on the road quickly!
Highly recommended, second time I've been there with a leaking tire with a nail in it and they fixed them for free. Justin was great, in and out in 30 minutes. I will definitely use them for other services.
My husband’s vehicle needed new tires and Justin was a huge help as always. He recommended an excellent all weather tire and at a great price. We won’t go anywhere else for all of our automotive needs, because Big O Tires of Castle Pines provides the best service. Thank you, Justin!
Best team out of all of the Big-O locations that I have been to! Highly recommend!
Couldn’t be happier with Lucas and the team at Big O in Castle Pines!
Derek and the crew at Big O Tires in Castle Pines were awesome. Great customer service
Justin at BIG-O tires in Castle Pines is a Rock Star. He always goes the extra mile to get your car serviced. Justin is a great asset to Big-O for his professional and courteous service! He exhibits wonderful interpersonal skills and is always friendly and helpful.
I have been coming to Big O Tires for years and have always had a positive experience. I used to go pretty frequently with my older car that was falling apart, and they would help me out with anything and everything. Chris recently helped me out with a slow leak in one of my tires and I could not be more thankful. I…
Thank you Lucas for getting that screw out of my tire. Always such an incredible friendly experience at Big O Castle Pines!
Friendly, knowledgeable staff, great product and excellent and timely service. What more could you ask for? This is why I keep going back to them. Wayne McDonald
We were traveling through on vacation and got a flat. Stopped by Big O Tires. They had us repaired and on our way so quickly. Dennis was so kind and helpful! Made us feel like family!
Recently went into big O with a punctured tire. Was under a time crunch to get to a doctors appointment and they took care of me in less than an hour. Lucas and the rest of the team there was awesome.
I had a great experience here. Chris was kind, informative, professional, and trustworthy. I could tell a i was in good hands the moment Inwalked in. I highly recommend them for all of your tire needs.
I came in with a dreaded nail in my tire. Dennis worked with me, got me the right option, and communicated throughout the process. Much appreciated!
I love the crew there, very friendly and helpful. However, prices have jumped up. Only in two years my same set of tires are now $300 more. I understand there are outside factors that contribute to this, but there are cheaper options.
Chris was our guy at Big o tires. He gave us the best quote and same day service for changing all four tires to our car. They were great!! Thank you
Big shoutout to Big O Tires for making getting my tire patched such an easy and stress-free experience. The team was beyond caring, helpful, and professional from start to finish. They took care of everything quickly with no hassle and made me feel genuinely valued as a customer. It’s rare to find customer service…
After seeing the service, my daughter received during a previous visit, I decided to take my 2009 VW Beetle, which required extensive work, to this business. Chris walked out and greeted me before I even got out of the car. Words do not adequately express how happy and pleased I am with the professionalism, quality…
Justin was amazing to work with. Great communication. Great follow up. Best of all great prices!
Wow! Great team and service at this Big O tires location. Went in for tire change and alignment after mess at local Lexus dealership. The team were all professional and responsive, quick and then followed up to make sure all was okay with the tires. Highly recommend this team and will be back for our other cars.
Castle Pines Big O is always great! Dennis and his entire staff always give the BEST customer service! Thanks guys!
Amazing fast customer service Dennis went above and beyond to help out with my tire service! Thanks again will definitely be a repeat customer.
I had a tire that was leaking. They found a screw in the tire and patched things up. As always kind and understanding service!
Justin was great! He helped me patch my tire after I spotted a nail in it!
Great Quick service. They were able to fit me same day to switch over fron winter wheels and tires. Friendly professional staff.
Screw in tire. Slow leak. Under time constraints. Dennis in the front and Elicio Lopez in the back came through. Both went out of their way to help me out. A great experience with a company that understands customer service and customer satisfaction.
These guys are the best!
Lucas was great… changing out flat tire, plugging it and doing an inspection of our Land Rover Defender. 👍
Very courteous employees and very timely service.
I had such a great experience at big o I highly recommend this location. Justin and Dennis were super kind, attentive, and went the extra mile to help me patch up my tire and get me back on the road as quickly as possible.
Chris at Big O Tires was so helpful! Ran over a screw and they repaired my tire within an hour! And on a Holiday weekend! Fast and Furious - Thank you for helping me get back on the road!
The guys at this shop are very nice and accommodating. I needed a tire repair today on my bmw that was close to unrepairable. Fortunately, I was able to not have my day completely derailed because of their kindness and attentiveness. Thanks again Now I need to update my review because my son JJ went in there today…
Dennis was great! The fella seen me walking up, rolling a flat tire. He grabbed it, got me taken care of, and back on my way in no time! Turned a terrible start to my day into much better one! Huge thanks to him and his crew!
Justin was very professional and helpful in assisting me with a tire repair, unexpected without an appointment. He even accommodated me to complete tire rotation. He clearly communicated the timing and worked the shop schedule to complete the repair on time. Thank you!
Dennis was at work nearly an hour early, and eager to help out after our vehicles needed to be towed in. Great service and excellent attitude from the team. Excellent experience.
Dennis was very nice and helpful during my appointment. He got my tires replaced quickly and didn’t BS about other things that needed to happen with my car.
We unfortunately had to take our car in this weekend and could tell we got there fairly close to when they were closing. Justin greeted us with a smile and introduced us to Derek who would be taking a look at our car as well. They had us back on the road in less than 30 minutes. What we thought was going to be a…
Took our car here with a leak in our tire. We were expecting the worst. Upon arriving we met Justin who couldn't have been more helpful. Got our car in right away, and told us Derek would do anything he could to get us set up and back on the road without having to replace four tires. Within an hour we were back to…
Dennis and his team were great. They didn’t try to nickel and dime me and the work was completed fast.
We were driving home from Denver and noticed our tire pressure was quickly decreasing. We were able to make it to Big-O tires in Castle Pines, and Chris was able to get us back on the road in no time and home in time for an appointment we could’ve afford to miss! Big thanks to Chris and the rest of the team for keeping us up n motion today!
Dennis was super helpful!! Tire got fixed in less than an hour
Justin was great! He was very helpful in getting everything taken care of to get new tires when my daughter had a blowout on the highway. He was so friendly and helped make a bad situation better.
The team is always so helpful!
Dennis and team were amazing, had my tires patched up and fixed in 20 minutes. They are always so nice and accommodating.
Feb 2026: I had a really positive experience at Big O Tires when I brought my car in for a flat tire repair. Justin greeted me right away and was incredibly pleasant and helpful, making sure I was taken care of properly from start to finish. They quickly found a nail in my tire and fixed it in no time, which was…
Derek Tipton helped me out of a tough spot right before close on a Saturday. I didn’t have any cash to tip him at the time but I’ll back to make sure I get him back for helping me out. Thanks guys!
Quick, professional with great customer service along the way, would definitely recommend for any tire needs
I always take my car here for its oil change and tire rotation. They have a great crew—always thorough and fair pricing!
You guys are always helpful and friendly Thank you Derek!!
These guys are the best! Derek was so helpful and fixed the nail in my tire very quickly. The whole staff is friendly. Will go here for all my tire maintenance needs.
Big O Tires, whether it’s Chris, Russ or any team member..you are getting the right service and price for maintenance of your car. They are always kind, honest, and not only give the best care but incorporate preventative measures to provide long lasting car care. Thank you guys always!
Excellent service! They got me in right away and had my tire repaired in under 30 minutes. Super efficient, friendly, and easy to work with. Highly recommend if you need fast, reliable tire service. Thanks again, Derek!
Been here several times with multiple cars and over several years for tires, brakes, alignment - even some suspension repair when a patch of ice got the better of my teenager. Each time I’ve dealt with Justin and he’s gone out of his way to have the work done quickly and had great suggestions for how I can keep the…
Dennis has been my go to for any car issues for years, he and his team have always been able to help fix my Lexus or jeep. Appreciate their help so so much!
Very helpful and professional!
This location is fast and does a great job, would recommend them! My technician Isaiah V. got me back on the road quickly.
Six months ago I had a slow leak in one of my tires that I had taken to Big O for repair. Since they didn't charge me for the repair, I decided to give them my business when it came time to buy new tires. The service adviser, Dennis, took really great care of me on the phone. Their prices were very competitive, so…
Dennis and the team were super helpful. They always take care of me with my tires so I feel safe on the road with Colorado’s changing conditions.
Brought my car in to get a tire patched after discovering a puncture from a screw. Chris, one of the service advisors, got me in right away and had my tire patched free of charge in under an hour. Not to mention, my tires were purchased elsewhere and he still took great care of me. Will definitely be coming back for my future tire needs.
Great team members and great service.
I can not say enough about the service at Big O Tires in Castle Pines. I pulled off of the highway because my car was making a strange noise. I pulled into the Big O parking lot and was immediately greeted by a worker. I explained what was happening. Dennis and the rest of the guys went above and beyond to…
Stephen never fails to help out my entire family. Always has a solution, prices are more than competitive and fair. I never feel intimidated walking in for tires Or service and everyone at this location is so helpful. Shout out to Jim for unjamming a gas cap with a smile on the fly after service was complete. Like being at your cousins house !
Dennis was great! Straight to the point, respectful and kept me updated on the process of our truck.
Derek was so courteous and helpful!
Price
Not enough reviews with a price yet.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Tires | 257 | — |
| Oil change | 92 | — |
| Tire rotations | 49 | — |
| General repairs & maintenance | 45 | — |
| Wheel alignment | 41 | — |
| Auto maintenance | 25 | — |
| Auto tire replacement | 20 | — |
| Steering & suspension repair | 16 | — |


